QUESTIONS & SOLUTIONS
How is a diamond condition fixed? - ANSWER By pulling the damage for length.
Diamond is a length condition.
When measuring a unibody vehicle, it is discovered that the left front rail is 111mm from
spec in width. What condition is this? - ANSWER Width is calculated from the center
out, so a value of -111mm on the left rail shows sway to the right and in toward
centerline.
A collision damaged vehicle is discovered to be down in height at opposite end of the
center section. - ANSWER Twist condition.
When diagnosing the damage to a full frame assembly on a sport utility vehicle, it is
determined that the left side frame rail is higher than the right side frame rail. Technician
A says the damaged state is known as a twist condition. Technician B says a sway
condition exists. Who is right? - ANSWER Tech A. When a frame rail's relationship to
the vehicle centerline is changed, such as pushed either to the left or right, the condition
is known as sway. "Twist" is referred as the condition of the frame when entire sections
are driven higher or lower than the opposite side.
Metal fillers contain different ingredients that provide fillers with special properties. -
ANSWER Fiberglass offers more resistance to moisture
HSLA - ANSWER High Strength Low Alloy
When replacing the floor pan in the trunk area, what joint should be used to join the new
pan to the existing floor? - ANSWER An overlap joint
When acoustical foam is removed during the repair: - ANSWER It must be replaced with
acoustical foam.
When setting up a three-dimensional measuring system, it should be setup on an
undamaged area. - ANSWER Starting in the center section is the correct method.
What is the plastic Black box in rear of the car? - ANSWER Vapor Canister
Grinding or squeaking from wheel is a sign of what? - ANSWER Bad Bearings
The insurance commissioner is responsible for everything except? - ANSWER
Endorsing an insurance company
,How do you tell when a ball joint is bad? - ANSWER Measure fixed points from knuckle
to rotor
What makes the windows go up and down? - ANSWER Window regulator
What panel needs to get removed is there is damage to the quarter panel? - ANSWER
The taillight
Actuator - ANSWER Tells something to do something
Sensor - ANSWER Take reading and tell when something is wrong
What is Urethane Paint? - ANSWER Better than acrylic, extremely durable, and resists
chipping; easier to apply
What makes up the body of the vehicle? - ANSWER Anything that is welded together
Who has the first right to salvage? - ANSWER The insurer
What components make up a unibody? - ANSWER Last answer, longest answer on
exam question
What needs to be on an appraisal? - ANSWER A license number
The photo of the Buick sedan with a rear fixed axle: - ANSWER Two wheel alignment
What are the two most common types of engines? - ANSWER V and inline
What are the two types of vehicle bodies? - ANSWER Conventional full frame and
Unibody/Unitized construction
What does PCV stand for? - ANSWER Positive Crankshaft Ventilation
What zones are on a Unibody frame? - ANSWER Crush zones
What does the PCV Valve do? - ANSWER It is a passage for gases to escape in a
controlled manner from the crankcase
C Pillar is also known as the - ANSWER Lock Pillar
What is the A Pillar - ANSWER Hinge Pillar
What connects to the A Pillar? - ANSWER The front door hinges, windshield, cowl, and
the front corner of the roof
B Pillar - ANSWER Center Pillar
, 2 door car has - ANSWER A & C Pillar
4 Door car has - ANSWER A, B, & C Pillars
What device starts the spark plug firing sequence? - ANSWER Camshaft Sensor
What is a solenoid value/ starter solenoid? - ANSWER The park of a car which switches
a large electrical current to the starter motor
What is a MacPherson Strut? - ANSWER - Front suspension system in newer vehicles
- Single control arm-connects to body directly
- Pros - cheap, simple, lighter
- Cons - only used on unibody vehicles; Taller, no camber gain.
- 3 of the multiple choice answers say 2 arms. Choose the option with 1 arm.
On the picture of the flares with the truck, why don't you refinish the flares? - ANSWER
The flares come in the color that they are made in.
If there is possible frame damage, what should you write on the estimate? - ANSWER
Setup and measure
What is the part of the tire that contracts the rim of the wheel? - ANSWER Bead
How do hood assemblies come? - ANSWER Welded together, sometimes hinges come
with it.
Where is the heater core located? - ANSWER Under the cowl
How do you repair the tiny holes on the white car's rear bumper? - ANSWER Lord fuser,
plastic welder
What does the photo of the BMW SUV with the independent suspension need? -
ANSWER needs a 4 wheel alignment
What dives the floor pan strength? - ANSWER The Inner rocker panel
What is the EGR Valve? - ANSWER Exhaust Gas Recirculation- regulates the flow of
exhaust gas into the intake
The voltage goes from the distributor to the cylinder by - ANSWER The spark plugs
If you have to remove tail light, what is removed first? - ANSWER The interior trim
What kind of suspension is on the Toyota pick-up truck? - ANSWER Leaf spring