Phlebotomy Technician (AUMT MOCK
NHA) Questions and Answers 100% Solved
18. Which of the following departments is responsible for processing a Blood Culture, occult
(stool) blood card and urine culture and sensitivity (C&S)?
A. Chemistry
B. Coagulation
C. Hematology
D. Microbiology D. Microbiology
19. Which of the following would a phlebotomist use to clean a venipuncture site for a blood
alcohol test?
A. 70% Isopropyl Alcohol
B. Benzalkonium Chloride
C. Chlorhexidine Gluconate
D. Iodine D. Iodine
,20. A phlebotomy technician is performing a venipuncture on a patient who has a wound infected
with methicillin-resistant Staphylococcus aureus (MRSA) and has been placed in isolation.
Which of the following actions should the technician take once the procedure is complete?
A. Dispose of gown before leaving the room.
B. Dispose of gloves after leaving the room.
C. Remove show covers after leaving the room.
D. Clean the gown before leaving the room. A. Dispose of gown before leaving the room.
21. Which of the following is the best time to collect urine pregnancy test?
A. First-morning
B. Mid Afternoon
C. Random
D. Late in the evening A. First-morning
22. Which of the following questions should the phlebotomist ask a patient with hearing aids in
order to ensure the patient understands the procedure?
A. "Did you hear what I said?"
B. "Would you like me to repeat the directions?"
C. "Can you read my lips?"
,D. "Do you understand the words that are coming out of my mouth?" B. "Would you like
me to repeat the directions?"
23. Which of the following is an acceptable from of identification on an outpatient?
A. Attached ID band, full name, accession number
B. Picture ID, full name, date of birth
C. Accession number, date of birth
D. Date of draw, time to draw B. Picture ID, full name, date of birth
24. Upon entering a patient's room, the phlebotomist notices that the patient's identification band
is on the bed rail, the patient doesn't like to wear it, what should be the phlebotomists next course
of action?
A. Ask the nurse to replace the identification band on the patient.
B. Ask the patients neighbor to replace the band.
C. Proceed with the draw.
D. Ask the patient for their driver's license. A. Ask the nurse to replace the identification
band on the patient.
, 25. An older adult patient comes into an outpatient facility to have blood drawn, accompanied by
a younger adult, the phlebotomist should do which of the following?
A. Obtain consent from the patient and proceed with the draw.
B. Speak to the patient in a loud voice.
C. Speak to the patient in a normal tone.
D. Stand close to the patient while speaking. A. Obtain consent from the patient and
proceed with the draw.
26. A patient has been admitted for life threatening cardiac symptoms, which of the actions
should the phlebotomist take?
A. Proceed with collecting the patients' blood.
B. Ask for the patient's phone number.
C. Proceed with other duties.
D. Ask for consent from a family member. A. Proceed with collecting the patients' blood.
27. A phlebotomist has an order to draw a patient who recently had a dose of Antibiotic
medication, which of the following levels would the phlebotomist be collecting?
A. Trough
B. Random
NHA) Questions and Answers 100% Solved
18. Which of the following departments is responsible for processing a Blood Culture, occult
(stool) blood card and urine culture and sensitivity (C&S)?
A. Chemistry
B. Coagulation
C. Hematology
D. Microbiology D. Microbiology
19. Which of the following would a phlebotomist use to clean a venipuncture site for a blood
alcohol test?
A. 70% Isopropyl Alcohol
B. Benzalkonium Chloride
C. Chlorhexidine Gluconate
D. Iodine D. Iodine
,20. A phlebotomy technician is performing a venipuncture on a patient who has a wound infected
with methicillin-resistant Staphylococcus aureus (MRSA) and has been placed in isolation.
Which of the following actions should the technician take once the procedure is complete?
A. Dispose of gown before leaving the room.
B. Dispose of gloves after leaving the room.
C. Remove show covers after leaving the room.
D. Clean the gown before leaving the room. A. Dispose of gown before leaving the room.
21. Which of the following is the best time to collect urine pregnancy test?
A. First-morning
B. Mid Afternoon
C. Random
D. Late in the evening A. First-morning
22. Which of the following questions should the phlebotomist ask a patient with hearing aids in
order to ensure the patient understands the procedure?
A. "Did you hear what I said?"
B. "Would you like me to repeat the directions?"
C. "Can you read my lips?"
,D. "Do you understand the words that are coming out of my mouth?" B. "Would you like
me to repeat the directions?"
23. Which of the following is an acceptable from of identification on an outpatient?
A. Attached ID band, full name, accession number
B. Picture ID, full name, date of birth
C. Accession number, date of birth
D. Date of draw, time to draw B. Picture ID, full name, date of birth
24. Upon entering a patient's room, the phlebotomist notices that the patient's identification band
is on the bed rail, the patient doesn't like to wear it, what should be the phlebotomists next course
of action?
A. Ask the nurse to replace the identification band on the patient.
B. Ask the patients neighbor to replace the band.
C. Proceed with the draw.
D. Ask the patient for their driver's license. A. Ask the nurse to replace the identification
band on the patient.
, 25. An older adult patient comes into an outpatient facility to have blood drawn, accompanied by
a younger adult, the phlebotomist should do which of the following?
A. Obtain consent from the patient and proceed with the draw.
B. Speak to the patient in a loud voice.
C. Speak to the patient in a normal tone.
D. Stand close to the patient while speaking. A. Obtain consent from the patient and
proceed with the draw.
26. A patient has been admitted for life threatening cardiac symptoms, which of the actions
should the phlebotomist take?
A. Proceed with collecting the patients' blood.
B. Ask for the patient's phone number.
C. Proceed with other duties.
D. Ask for consent from a family member. A. Proceed with collecting the patients' blood.
27. A phlebotomist has an order to draw a patient who recently had a dose of Antibiotic
medication, which of the following levels would the phlebotomist be collecting?
A. Trough
B. Random
