SCM 413 Midterm (Quizzes + Homework)
2024/2025 Exam Questions and Verified
Answers | Already Graded A+
Performance cycles contain which of the following? - 🧠ANSWER ✔✔Inputs
and outputs.
Warehousing, Materials Handling, and Packaging are unique in the sense
that they ______. - 🧠ANSWER ✔✔are an integral part of the other logistics
areas
The logistics value proposition is ______. - 🧠ANSWER ✔✔the unique
commitment of a firm to an individual or customer group
Logistics systems should be designed to achieve customer service goals
while maintaining lowest possible financial investment in ______. -
🧠ANSWER ✔✔Inventory
Performance cycle uncertainty has the following trait: ______. - 🧠ANSWER
✔✔the larger the variance to desired goal, the bigger the impact
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
1
STATEMENT. ALL RIGHTS RESERVED
,On-time delivery is an aspect of a firm's performance in ______. -
🧠ANSWER ✔✔Operational performance
In Terry Esper's TedX video from Ohios State University, he concluded by
saying that logistics can give someone ________. - 🧠ANSWER ✔✔Dignity
In general, offering consumers higher levels of service output in terms of
greater spatial convenience or product variety ______. - 🧠ANSWER
✔✔results in higher logistics and distribution cost
Which are the basic element of logistics service? - 🧠ANSWER ✔✔- service
reliability
- product availability
- operational performance
When a transaction proceeds through every step of the order management
process without fault, exception handling, or intervention, this is known as
______. - 🧠ANSWER ✔✔a perfect order
In general, offering consumers higher levels of service output in terms of
greater spatial convenience or product variety ______. - 🧠ANSWER
✔✔results in higher logistics and distribution cost
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
2
STATEMENT. ALL RIGHTS RESERVED
, Value added services is one important way that firms have responded to
the challenges of: - 🧠ANSWER ✔✔customer success
The gap reflecting management's lack of knowledge or understanding of
the customer is related to a gap in: - 🧠ANSWER ✔✔knowledge
A focus on customer requirements is associated with: - 🧠ANSWER
✔✔customer success
Providing value-added services is a critical aspect of ______. - 🧠ANSWER
✔✔customer success
An omnichannel supply chain is one that ______. - 🧠ANSWER ✔✔refers to
the firm's ability to serve consumers direct and through many other channel
partners
Which of the following statements most clearly expresses a company's
commitment to "customer success"? - 🧠ANSWER ✔✔"We attempt to meet
the requirements of our customers."
Warehouse facilities used for inbound materials are known as: -
🧠ANSWER ✔✔supply facing warehouses
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
2024/2025 Exam Questions and Verified
Answers | Already Graded A+
Performance cycles contain which of the following? - 🧠ANSWER ✔✔Inputs
and outputs.
Warehousing, Materials Handling, and Packaging are unique in the sense
that they ______. - 🧠ANSWER ✔✔are an integral part of the other logistics
areas
The logistics value proposition is ______. - 🧠ANSWER ✔✔the unique
commitment of a firm to an individual or customer group
Logistics systems should be designed to achieve customer service goals
while maintaining lowest possible financial investment in ______. -
🧠ANSWER ✔✔Inventory
Performance cycle uncertainty has the following trait: ______. - 🧠ANSWER
✔✔the larger the variance to desired goal, the bigger the impact
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
1
STATEMENT. ALL RIGHTS RESERVED
,On-time delivery is an aspect of a firm's performance in ______. -
🧠ANSWER ✔✔Operational performance
In Terry Esper's TedX video from Ohios State University, he concluded by
saying that logistics can give someone ________. - 🧠ANSWER ✔✔Dignity
In general, offering consumers higher levels of service output in terms of
greater spatial convenience or product variety ______. - 🧠ANSWER
✔✔results in higher logistics and distribution cost
Which are the basic element of logistics service? - 🧠ANSWER ✔✔- service
reliability
- product availability
- operational performance
When a transaction proceeds through every step of the order management
process without fault, exception handling, or intervention, this is known as
______. - 🧠ANSWER ✔✔a perfect order
In general, offering consumers higher levels of service output in terms of
greater spatial convenience or product variety ______. - 🧠ANSWER
✔✔results in higher logistics and distribution cost
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
2
STATEMENT. ALL RIGHTS RESERVED
, Value added services is one important way that firms have responded to
the challenges of: - 🧠ANSWER ✔✔customer success
The gap reflecting management's lack of knowledge or understanding of
the customer is related to a gap in: - 🧠ANSWER ✔✔knowledge
A focus on customer requirements is associated with: - 🧠ANSWER
✔✔customer success
Providing value-added services is a critical aspect of ______. - 🧠ANSWER
✔✔customer success
An omnichannel supply chain is one that ______. - 🧠ANSWER ✔✔refers to
the firm's ability to serve consumers direct and through many other channel
partners
Which of the following statements most clearly expresses a company's
commitment to "customer success"? - 🧠ANSWER ✔✔"We attempt to meet
the requirements of our customers."
Warehouse facilities used for inbound materials are known as: -
🧠ANSWER ✔✔supply facing warehouses
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
