SCM 413 Midterm Exam Review
2024/2025 Exam Questions and
Corresponding Answers with Surety of
100% Pass Mark
Logistics systems should be designed to achieve customer service goals
while maintaining lowest possible financial investment in ______. -
🧠ANSWER ✔✔inventory
Warehousing, Materials Handling, and Packaging are unique in the sense
that they ______. - 🧠ANSWER ✔✔are an integral part of the other logistics
areas
Performance cycles contain which of the following? - 🧠ANSWER ✔✔Inputs
and outputs.
Performance cycle uncertainty has the following trait: ______. - 🧠ANSWER
✔✔the larger the variance to desired goal, the bigger the impact
The logistics value proposition is ______. - 🧠ANSWER ✔✔the unique
commitment of a firm to an individual or customer group
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
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STATEMENT. ALL RIGHTS RESERVED
,Responsiveness serves to: - 🧠ANSWER ✔✔Reduce inventories
In general, offering consumers higher levels of service output in terms of
greater spatial convenience or product variety ______. - 🧠ANSWER
✔✔results in higher logistics and distribution cost
In Terry Esper's TedX video from Ohios State University, he concluded by
saying that logistics can give someone ________. - 🧠ANSWER ✔✔Dignity
Which is not a basic element of logistics service? - 🧠ANSWER ✔✔Product
stability
To fulfill the objective of inventory reduction, an integrated logistics system
must: - 🧠ANSWER ✔✔Control turn velocity
As a general rule, the slower the product turnover, the more erratic the
demand,and therefore the greater the benefit of __________ inventory. -
🧠ANSWER ✔✔centralizing
The gap reflecting management's lack of knowledge or understanding of
the customer is related to a gap in: - 🧠ANSWER ✔✔Knowledge
A focus on customer requirements is associated with: - 🧠ANSWER
✔✔Customer Success
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
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STATEMENT. ALL RIGHTS RESERVED
, Providing value-added services is a critical aspect of ______. - 🧠ANSWER
✔✔customer success
An omnichannel supply chain is one that ______. - 🧠ANSWER ✔✔refers to
the firm's ability to serve consumers direct and through many other channel
partners
Which of the following statements most clearly expresses a company's
commitment to "customer success"? - 🧠ANSWER ✔✔"We attempt to meet
the requirements of our customers."
Warehouse facilities used for inbound materials are known as: -
🧠ANSWER ✔✔Supply facing warehouses
The practice when inventory from multiple locations is received and
combined for shipments to customers is called: - 🧠ANSWER
✔✔Consolidation
Positioning inventory in a local market warehouse in anticipation of
responding to customer need during the critical sales period is called: -
🧠ANSWER ✔✔Spot-stocking
Service reliability involves the combined attributes of logistics and concerns
a firm's ability to perform all order-related activities as well as provide
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
2024/2025 Exam Questions and
Corresponding Answers with Surety of
100% Pass Mark
Logistics systems should be designed to achieve customer service goals
while maintaining lowest possible financial investment in ______. -
🧠ANSWER ✔✔inventory
Warehousing, Materials Handling, and Packaging are unique in the sense
that they ______. - 🧠ANSWER ✔✔are an integral part of the other logistics
areas
Performance cycles contain which of the following? - 🧠ANSWER ✔✔Inputs
and outputs.
Performance cycle uncertainty has the following trait: ______. - 🧠ANSWER
✔✔the larger the variance to desired goal, the bigger the impact
The logistics value proposition is ______. - 🧠ANSWER ✔✔the unique
commitment of a firm to an individual or customer group
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
1
STATEMENT. ALL RIGHTS RESERVED
,Responsiveness serves to: - 🧠ANSWER ✔✔Reduce inventories
In general, offering consumers higher levels of service output in terms of
greater spatial convenience or product variety ______. - 🧠ANSWER
✔✔results in higher logistics and distribution cost
In Terry Esper's TedX video from Ohios State University, he concluded by
saying that logistics can give someone ________. - 🧠ANSWER ✔✔Dignity
Which is not a basic element of logistics service? - 🧠ANSWER ✔✔Product
stability
To fulfill the objective of inventory reduction, an integrated logistics system
must: - 🧠ANSWER ✔✔Control turn velocity
As a general rule, the slower the product turnover, the more erratic the
demand,and therefore the greater the benefit of __________ inventory. -
🧠ANSWER ✔✔centralizing
The gap reflecting management's lack of knowledge or understanding of
the customer is related to a gap in: - 🧠ANSWER ✔✔Knowledge
A focus on customer requirements is associated with: - 🧠ANSWER
✔✔Customer Success
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
2
STATEMENT. ALL RIGHTS RESERVED
, Providing value-added services is a critical aspect of ______. - 🧠ANSWER
✔✔customer success
An omnichannel supply chain is one that ______. - 🧠ANSWER ✔✔refers to
the firm's ability to serve consumers direct and through many other channel
partners
Which of the following statements most clearly expresses a company's
commitment to "customer success"? - 🧠ANSWER ✔✔"We attempt to meet
the requirements of our customers."
Warehouse facilities used for inbound materials are known as: -
🧠ANSWER ✔✔Supply facing warehouses
The practice when inventory from multiple locations is received and
combined for shipments to customers is called: - 🧠ANSWER
✔✔Consolidation
Positioning inventory in a local market warehouse in anticipation of
responding to customer need during the critical sales period is called: -
🧠ANSWER ✔✔Spot-stocking
Service reliability involves the combined attributes of logistics and concerns
a firm's ability to perform all order-related activities as well as provide
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
