1|Page
CHIA CERTIFICATION EXAM NEWEST 2025
ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
When you receive your STAR Report, you see that your
occupancy Index was 95 and your ADR Index was 120. What do
you know?
A) Your RevPAR index will be very close to 100.
B) You outperformed your comp set when it comes to
occupancy but not ADR.
C) The subject hotel is underperforming the comp set in
occupancy but is outperformingthe comp set when it comes to
average daily rate.
D) Your rates are lower than the average rates of your
competitors. - ANSWER-C) The subject hotel is
underperforming the comp set in occupancy but is
outperformingthe comp set when it comes to average daily rate.
When you receive your STAR Report, you see that your
occupancy rank for the current month is 2 of 6 and your ADR
rank is 6 of 6.What do you know?
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A) You had the second highest occupancy and the highest ADR
of all your competitors.
B) You had the second lowest occupancy and the highest ADR
of all your competitors.
C) You had the second lowest occupancy and the lowest ADR of
all your competitors.
D) You had the second highest occupancy and the lowest ADR
of all your competitors. - ANSWER-D) You had the second
highest occupancy and the lowest ADR of all your competitors
Which one of the following is an accurate statement regarding
modeling of industry data?
A) Modeling does not increase the accuracy of the industry data.
B) In countries where industry data is not modeled, it does not
matter which hotelsreported data.
C) Industry data is modeled in the UK.
D) Modeled data is derived by using actual data for reporting
hotels to estimateperformance of non-reporting hotels. -
ANSWER-D) Modeled data is derived by using actual data for
reporting hotels to estimateperformance of non-reporting hotels.
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Which one of the following is NOT an accurate statement
regarding special issues related to math and industry data?
A) Full Availability means the Rooms Available for the industry
segment is the totalnumber of rooms of each hotel times the
days in whatever period you are looking at.
B) Sufficiency rules require that at least four (4) hotels in the
industry segmentparticipate in a period in order for the data to
appear on a STAR Report.
C) Consistent Sample is important to keep in mind when looking
at industry data overtime, in other words were the reporting
hotels the same during the entire period.
D) The Supply (Rooms Available) number for an industry
segment such as a market willrarely change over a long period -
ANSWER-D) The Supply (Rooms Available) number for an
industry segment such as a market willrarely change over a long
period
Which one of the following is NOT an accurate statement
regarding Segmentation and Additional Revenue data submitted
by someSTR hotels?
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A) Additional Revenue data includes Food & Beverage Revenue
and Other Revenue inaddition to Room Revenue, as well as a
Total Revenue number which is thecombination of all three.
B) Segmentation data includes Rooms Sold and Room Revenue
for Group, Transientand Contract.
C) Group Rooms Sold and Room Revenue are defined as
business in blocks of 50rooms per night or more.
D) A good example of Contract business is airline crews -
ANSWER-C) Group Rooms Sold and Room Revenue are
defined as business in blocks of 50rooms per night or more
Which one of the following is NOT an accurate statement
regarding the use of the STAR Report by top general managers
comparedto average general managers?
A) Top GMs will use the STAR Report to identify areas of
improvement.
B) Top GMs will develop and implement strategies to increase
performance and thenmonitor progress over time.
C) Top GMs will look at the data on various tabs of the STAR
Reports to analyzedetailed performance instead of just relying
on the totals.
CHIA CERTIFICATION EXAM NEWEST 2025
ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
When you receive your STAR Report, you see that your
occupancy Index was 95 and your ADR Index was 120. What do
you know?
A) Your RevPAR index will be very close to 100.
B) You outperformed your comp set when it comes to
occupancy but not ADR.
C) The subject hotel is underperforming the comp set in
occupancy but is outperformingthe comp set when it comes to
average daily rate.
D) Your rates are lower than the average rates of your
competitors. - ANSWER-C) The subject hotel is
underperforming the comp set in occupancy but is
outperformingthe comp set when it comes to average daily rate.
When you receive your STAR Report, you see that your
occupancy rank for the current month is 2 of 6 and your ADR
rank is 6 of 6.What do you know?
,2|Page
A) You had the second highest occupancy and the highest ADR
of all your competitors.
B) You had the second lowest occupancy and the highest ADR
of all your competitors.
C) You had the second lowest occupancy and the lowest ADR of
all your competitors.
D) You had the second highest occupancy and the lowest ADR
of all your competitors. - ANSWER-D) You had the second
highest occupancy and the lowest ADR of all your competitors
Which one of the following is an accurate statement regarding
modeling of industry data?
A) Modeling does not increase the accuracy of the industry data.
B) In countries where industry data is not modeled, it does not
matter which hotelsreported data.
C) Industry data is modeled in the UK.
D) Modeled data is derived by using actual data for reporting
hotels to estimateperformance of non-reporting hotels. -
ANSWER-D) Modeled data is derived by using actual data for
reporting hotels to estimateperformance of non-reporting hotels.
,3|Page
Which one of the following is NOT an accurate statement
regarding special issues related to math and industry data?
A) Full Availability means the Rooms Available for the industry
segment is the totalnumber of rooms of each hotel times the
days in whatever period you are looking at.
B) Sufficiency rules require that at least four (4) hotels in the
industry segmentparticipate in a period in order for the data to
appear on a STAR Report.
C) Consistent Sample is important to keep in mind when looking
at industry data overtime, in other words were the reporting
hotels the same during the entire period.
D) The Supply (Rooms Available) number for an industry
segment such as a market willrarely change over a long period -
ANSWER-D) The Supply (Rooms Available) number for an
industry segment such as a market willrarely change over a long
period
Which one of the following is NOT an accurate statement
regarding Segmentation and Additional Revenue data submitted
by someSTR hotels?
, 4|Page
A) Additional Revenue data includes Food & Beverage Revenue
and Other Revenue inaddition to Room Revenue, as well as a
Total Revenue number which is thecombination of all three.
B) Segmentation data includes Rooms Sold and Room Revenue
for Group, Transientand Contract.
C) Group Rooms Sold and Room Revenue are defined as
business in blocks of 50rooms per night or more.
D) A good example of Contract business is airline crews -
ANSWER-C) Group Rooms Sold and Room Revenue are
defined as business in blocks of 50rooms per night or more
Which one of the following is NOT an accurate statement
regarding the use of the STAR Report by top general managers
comparedto average general managers?
A) Top GMs will use the STAR Report to identify areas of
improvement.
B) Top GMs will develop and implement strategies to increase
performance and thenmonitor progress over time.
C) Top GMs will look at the data on various tabs of the STAR
Reports to analyzedetailed performance instead of just relying
on the totals.
