Human Resource Management in
Canada 12 Edition - Cap U 2024/2025
Exam Questions and Answers | 100%
Solved
EXPLAIN how to develop an orientation program. - 🧠 ANSWER ✔✔New
employees need a clear understanding of company policies, expec-tations
regarding their performance, and operating procedures. Orientation is part
of the socialization process that instills in new employees the prevailing
attitudes, standards, values, and patterns of behaviour that are expected by
the organization. Onboarding helps to reduce reality shock— the
discrepancy between what the new employee expected from his or her job
and its realities.
DESCRIBE the five-step training process - 🧠 ANSWER ✔✔(1)NEEDS
ANALYSIS: identify the specific job performance skills needed, to analyze
the skills and needs of the prospective trainees, and to develop specific,
measurable knowledge and performance objectives.
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STATEMENT. ALL RIGHTS RESERVED
,(2) INSTRUCTIONAL DESIGN: the actual content of the training program
is compiled and produced, including workbooks, exercises, and activities.
(3) VALIDATION: in which the bugs are worked out of the training program
by pre-senting it to a small, representative audience.
(4) IMPLEMENTED:
(5) EVAULATED: follow- up step in which the program's successes or
failures are assessed.
DISCUSS two techniques used for assessing training needs. - 🧠 ANSWER
✔✔(1) Analyze the audience to ensure that the program will be suited to
their spe-cific levels of education, experience, and skills, as well as their
attitudes and personal motivations.
(2) Use research to develop specific measurable knowledge and
performance objectives.
EVALUATE at least five traditional training techniques. - 🧠 ANSWER
✔✔Traditional training techniques include on- the- job- training,
apprenticeship training, informal learning, job instruction training, classroom
training, audiovisual techniques, programmed learning, and vestibule or
simulated training.
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STATEMENT. ALL RIGHTS RESERVED
, DESCRIBE the three types of e- learning. - 🧠 ANSWER ✔✔Three types of
e- learning are computer- based training, online training, and electronic
perfor-mance support systems.
DESCRIBE how to evaluate the training effort. - 🧠 ANSWER ✔✔In
evaluating the effectiveness of a training program, four categories of
outcomes can be measured: reaction, learning, behaviour, and results.
EXPLAIN several common types of training for special purposes. - 🧠
ANSWER ✔✔Today's organizations often provide training for special
purposes, including literacy train-ing, diversity training, customer service
training, training for teamwork, and training for first- time supervisors/
managers.
employee orientation ( onboarding) - 🧠 ANSWER ✔✔programs designed to
introduce new employees to the job, the people they will be working with
and the organization
socialization - 🧠 ANSWER ✔✔The ongoing process of instilling in all
employees the prevailing attitudes, standards, values, and patterns of
behav-iour that are expected by the organization.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
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STATEMENT. ALL RIGHTS RESERVED
Canada 12 Edition - Cap U 2024/2025
Exam Questions and Answers | 100%
Solved
EXPLAIN how to develop an orientation program. - 🧠 ANSWER ✔✔New
employees need a clear understanding of company policies, expec-tations
regarding their performance, and operating procedures. Orientation is part
of the socialization process that instills in new employees the prevailing
attitudes, standards, values, and patterns of behaviour that are expected by
the organization. Onboarding helps to reduce reality shock— the
discrepancy between what the new employee expected from his or her job
and its realities.
DESCRIBE the five-step training process - 🧠 ANSWER ✔✔(1)NEEDS
ANALYSIS: identify the specific job performance skills needed, to analyze
the skills and needs of the prospective trainees, and to develop specific,
measurable knowledge and performance objectives.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
1
STATEMENT. ALL RIGHTS RESERVED
,(2) INSTRUCTIONAL DESIGN: the actual content of the training program
is compiled and produced, including workbooks, exercises, and activities.
(3) VALIDATION: in which the bugs are worked out of the training program
by pre-senting it to a small, representative audience.
(4) IMPLEMENTED:
(5) EVAULATED: follow- up step in which the program's successes or
failures are assessed.
DISCUSS two techniques used for assessing training needs. - 🧠 ANSWER
✔✔(1) Analyze the audience to ensure that the program will be suited to
their spe-cific levels of education, experience, and skills, as well as their
attitudes and personal motivations.
(2) Use research to develop specific measurable knowledge and
performance objectives.
EVALUATE at least five traditional training techniques. - 🧠 ANSWER
✔✔Traditional training techniques include on- the- job- training,
apprenticeship training, informal learning, job instruction training, classroom
training, audiovisual techniques, programmed learning, and vestibule or
simulated training.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
2
STATEMENT. ALL RIGHTS RESERVED
, DESCRIBE the three types of e- learning. - 🧠 ANSWER ✔✔Three types of
e- learning are computer- based training, online training, and electronic
perfor-mance support systems.
DESCRIBE how to evaluate the training effort. - 🧠 ANSWER ✔✔In
evaluating the effectiveness of a training program, four categories of
outcomes can be measured: reaction, learning, behaviour, and results.
EXPLAIN several common types of training for special purposes. - 🧠
ANSWER ✔✔Today's organizations often provide training for special
purposes, including literacy train-ing, diversity training, customer service
training, training for teamwork, and training for first- time supervisors/
managers.
employee orientation ( onboarding) - 🧠 ANSWER ✔✔programs designed to
introduce new employees to the job, the people they will be working with
and the organization
socialization - 🧠 ANSWER ✔✔The ongoing process of instilling in all
employees the prevailing attitudes, standards, values, and patterns of
behav-iour that are expected by the organization.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
