WGU_C202_Business_Management_Study
_Guide
1. What is the goal of affirmative action? To seek to remedy past practices that innately
caused an adverse effect on applicants
2. A female employer is accused of hav- Adverse impact is unintentional and relates to poli-
ing an employment practice that neg- cies applied to all employees.
atively impacts women. The employ-
er responds that she has the same
requirements for male and female
applicants and wants to hire other
women. Why is this case a potential
demonstration of adverse impact?
3. Which protected classes must a com- Minorities and women
pany set hiring goals for under Exec-
utive Order 11246?
4. An employer terminates an employ- An employer can terminate an employee for an
ee for being unattractive and putting immoral reason.
less effort in personal appearance.
Why is this permitted under an at-will
employment relationship?
5. Which law guarantees that a woman The Family and Medical Leave Act of 1993
can take unpaid time off following the
birth of her child without fear of losing
her job?
6. What is the goal of the Uniformed To prevent discrimination against employees who
Services Employment and Reemploy- may be called into active military service
ment Rights Act of 1994?
7. Which event should be covered under Breaking an arm while at work
workers' compensation?
,8. Which situation is an example of a Being asked to directly supervise a family member
managerial ethical dilemma?
9. A human resource manual specifies Rights standard
that employees cannot be terminated
or punished for refusing to follow an
illegal request made by a supervisor.
Which standard is being applied to re-
solve this ethical dilemma?
10. What is the organization's formal sys- An organizational structure
tem of task, power, and reporting re-
lationships called?
11. How does human resource manage- By providing employees with opportunities for
ment support organizational leader- professional development and growth
ship?
12. Which decision can human resource Which employees to retain
management assist with during the
combination stage of mergers and ac-
quisitions?
13. How can human resource managers By helping managers avoid common training pit-
serve as internal consultants? falls
14. How does an organization's human By helping it to acquire, develop, and retain the
resource strategy support the organi- talent needed to fulfill its strategy
zation's business strategy?
15. What is a primary function of human Retaining talent
resource management?
, 16. How does effective human resource It enhances a company's ability to cope with
management improve organizational growth and change.
performance?
17. Which characteristic of an employee Fit within an organization
should human resource management
focus on to enhance organizational
culture?
18. Which belief is an example of bias cre- Extroverted employees are the most effective.
ating barriers to equal treatment in an
organization?
19. Which factor in successful organi- Trust
zational change can be provided
through effective human resource
management?
20. What is a critical factor in creating a A commitment of an organization to the protection
culture of safety? and well-being of its employees
21. What is a function related to the pri- To correct hazards
mary goal of the Occupational Safety
and Health Administration (OSHA)?
22. How do employee wellness programs By reducing workers' compensation and disabili-
benefit employers? ty-related costs
23. What determines whether stress is How manageable it is and the emotions it causes
functional or dysfunctional?
24. What is an example of bullying in the Intimidating a coworker
workplace?
_Guide
1. What is the goal of affirmative action? To seek to remedy past practices that innately
caused an adverse effect on applicants
2. A female employer is accused of hav- Adverse impact is unintentional and relates to poli-
ing an employment practice that neg- cies applied to all employees.
atively impacts women. The employ-
er responds that she has the same
requirements for male and female
applicants and wants to hire other
women. Why is this case a potential
demonstration of adverse impact?
3. Which protected classes must a com- Minorities and women
pany set hiring goals for under Exec-
utive Order 11246?
4. An employer terminates an employ- An employer can terminate an employee for an
ee for being unattractive and putting immoral reason.
less effort in personal appearance.
Why is this permitted under an at-will
employment relationship?
5. Which law guarantees that a woman The Family and Medical Leave Act of 1993
can take unpaid time off following the
birth of her child without fear of losing
her job?
6. What is the goal of the Uniformed To prevent discrimination against employees who
Services Employment and Reemploy- may be called into active military service
ment Rights Act of 1994?
7. Which event should be covered under Breaking an arm while at work
workers' compensation?
,8. Which situation is an example of a Being asked to directly supervise a family member
managerial ethical dilemma?
9. A human resource manual specifies Rights standard
that employees cannot be terminated
or punished for refusing to follow an
illegal request made by a supervisor.
Which standard is being applied to re-
solve this ethical dilemma?
10. What is the organization's formal sys- An organizational structure
tem of task, power, and reporting re-
lationships called?
11. How does human resource manage- By providing employees with opportunities for
ment support organizational leader- professional development and growth
ship?
12. Which decision can human resource Which employees to retain
management assist with during the
combination stage of mergers and ac-
quisitions?
13. How can human resource managers By helping managers avoid common training pit-
serve as internal consultants? falls
14. How does an organization's human By helping it to acquire, develop, and retain the
resource strategy support the organi- talent needed to fulfill its strategy
zation's business strategy?
15. What is a primary function of human Retaining talent
resource management?
, 16. How does effective human resource It enhances a company's ability to cope with
management improve organizational growth and change.
performance?
17. Which characteristic of an employee Fit within an organization
should human resource management
focus on to enhance organizational
culture?
18. Which belief is an example of bias cre- Extroverted employees are the most effective.
ating barriers to equal treatment in an
organization?
19. Which factor in successful organi- Trust
zational change can be provided
through effective human resource
management?
20. What is a critical factor in creating a A commitment of an organization to the protection
culture of safety? and well-being of its employees
21. What is a function related to the pri- To correct hazards
mary goal of the Occupational Safety
and Health Administration (OSHA)?
22. How do employee wellness programs By reducing workers' compensation and disabili-
benefit employers? ty-related costs
23. What determines whether stress is How manageable it is and the emotions it causes
functional or dysfunctional?
24. What is an example of bullying in the Intimidating a coworker
workplace?
