CIVIL AIR PATROL EARHART STUDY
GUIDE 100% ACCURATE.
,Criticism of 360- degree feedback - ANSWERWith multiple people contributing it will be
time consuming
Needs highly trained coaches to facilitate
Inspection - ANSWERA quality inspection
Project manger examines the deliverables to see if they meet the standard
Schedules - ANSWERBy recording how much was required to complete various tasks
and comparing the data against the schedule
Parliamentary procedure - ANSWERA code of rules and ethics working together in a
group
Recognition programs - ANSWERA loyalty mindset
Investing in your customers will deliver return
Copy writing - ANSWERPlace the key points right up front
Limited paragraphs to just one idea
Choose simple direct words
Avoid jargon
Write shirt sentences
Respect the world wide audience
Talk to your audience
PDB
President's daily brief - ANSWERThe ultimate briefing
Reader friendly formatting - ANSWERUse headings and sub headings
Use bulleted and numbered lists
Highlight critical info
Write clear links
Types of briefings - ANSWERInformational briefings
Advocacy briefings
Informational briefing - ANSWERProvides information without arguing for the
organization to respond to the info in any particular manner
Advocacy briefing - ANSWERProvides info wile also arguing for the audience to
interpret that info in a particular way
,Time management for briefings - ANSWERHonor the commitment and be professional
by staying in your allotted time
Audience feedback - ANSWERMonitor your audience for nonverbal feedback
Positive ex.
Smiling
nodding
Applauding
Thumbs up
Negative ex.
Grimacing
Shaking heads
Crossed arms
Eye rolling
5 basic strategy of BATNA - ANSWER1. Evade strategy
2. Comply strategy
3. Insist strategy
4. Settle strategy
5. Cooperative negotiating strategy
Characteristics of indirect leadership - ANSWER2 way communicate is mire difficult for
indirect leaders
The indirect leader and follower are less likely to know each other personally
The number of followers increases
Fewer short term issues are resolved by indirect leaders
Spontaneous actions and reactions are impossible
The indirect leader is faced with pro lens out if his control
Developing a job description - ANSWERJoint authorship
Job functions
profirmsnce standard
Key people in a project - ANSWERThe project sponsor
The project manger
assistant project manger
Stakeholder
Customers
Teachable moments - ANSWERAn unplanned opportunity enabling a leader to
emphasize a principle that someone has been trying to learn
Multiple perspective - ANSWERThe boss isn't the only one heard in the feedback loop
subordinates, peers, customers, and supervisors contribute their perspective on the
participates overall performance
, Management by objective
MBO - ANSWERa respected process for setting goals that cascades down into
objectives which in turn become metrics for the teams overall sucsess
360- degree feedback - ANSWERMultiple perspectives
Reality check
Skill and competency focus
Self improvement
Boss relationship
Management by objective
MBO - ANSWERPerformance in each position is measured in relation to the objective of
the person and those of the organization
Action recommendation - ANSWERClearly identify the specific steps that the Sponsor
should take to authorize the project and get it started
Job description - ANSWERA clear concise description of a jobs duties and requirements
Human capitol - ANSWERPeople are assets
Good people are like gold
Organization - ANSWERIs a body of individuals working under a defined system of
rules, assignments, procedures, and relationship designed to achieve individual goals
and objectives
Key points for managing conflict - ANSWERDescribe
Explore and consider
Map dimensions of the conflict
Evaluate
Analyze
Allow
Reframe
Develop
Develop
Achieve
Six steps to speaking up against every day bigotry - ANSWERBe ready
Identify the behavior
Appeal to principle
Set limits
Find an ally/ be an ally
Be vigilant
anatomy of briefings - ANSWERIntroduction
GUIDE 100% ACCURATE.
,Criticism of 360- degree feedback - ANSWERWith multiple people contributing it will be
time consuming
Needs highly trained coaches to facilitate
Inspection - ANSWERA quality inspection
Project manger examines the deliverables to see if they meet the standard
Schedules - ANSWERBy recording how much was required to complete various tasks
and comparing the data against the schedule
Parliamentary procedure - ANSWERA code of rules and ethics working together in a
group
Recognition programs - ANSWERA loyalty mindset
Investing in your customers will deliver return
Copy writing - ANSWERPlace the key points right up front
Limited paragraphs to just one idea
Choose simple direct words
Avoid jargon
Write shirt sentences
Respect the world wide audience
Talk to your audience
PDB
President's daily brief - ANSWERThe ultimate briefing
Reader friendly formatting - ANSWERUse headings and sub headings
Use bulleted and numbered lists
Highlight critical info
Write clear links
Types of briefings - ANSWERInformational briefings
Advocacy briefings
Informational briefing - ANSWERProvides information without arguing for the
organization to respond to the info in any particular manner
Advocacy briefing - ANSWERProvides info wile also arguing for the audience to
interpret that info in a particular way
,Time management for briefings - ANSWERHonor the commitment and be professional
by staying in your allotted time
Audience feedback - ANSWERMonitor your audience for nonverbal feedback
Positive ex.
Smiling
nodding
Applauding
Thumbs up
Negative ex.
Grimacing
Shaking heads
Crossed arms
Eye rolling
5 basic strategy of BATNA - ANSWER1. Evade strategy
2. Comply strategy
3. Insist strategy
4. Settle strategy
5. Cooperative negotiating strategy
Characteristics of indirect leadership - ANSWER2 way communicate is mire difficult for
indirect leaders
The indirect leader and follower are less likely to know each other personally
The number of followers increases
Fewer short term issues are resolved by indirect leaders
Spontaneous actions and reactions are impossible
The indirect leader is faced with pro lens out if his control
Developing a job description - ANSWERJoint authorship
Job functions
profirmsnce standard
Key people in a project - ANSWERThe project sponsor
The project manger
assistant project manger
Stakeholder
Customers
Teachable moments - ANSWERAn unplanned opportunity enabling a leader to
emphasize a principle that someone has been trying to learn
Multiple perspective - ANSWERThe boss isn't the only one heard in the feedback loop
subordinates, peers, customers, and supervisors contribute their perspective on the
participates overall performance
, Management by objective
MBO - ANSWERa respected process for setting goals that cascades down into
objectives which in turn become metrics for the teams overall sucsess
360- degree feedback - ANSWERMultiple perspectives
Reality check
Skill and competency focus
Self improvement
Boss relationship
Management by objective
MBO - ANSWERPerformance in each position is measured in relation to the objective of
the person and those of the organization
Action recommendation - ANSWERClearly identify the specific steps that the Sponsor
should take to authorize the project and get it started
Job description - ANSWERA clear concise description of a jobs duties and requirements
Human capitol - ANSWERPeople are assets
Good people are like gold
Organization - ANSWERIs a body of individuals working under a defined system of
rules, assignments, procedures, and relationship designed to achieve individual goals
and objectives
Key points for managing conflict - ANSWERDescribe
Explore and consider
Map dimensions of the conflict
Evaluate
Analyze
Allow
Reframe
Develop
Develop
Achieve
Six steps to speaking up against every day bigotry - ANSWERBe ready
Identify the behavior
Appeal to principle
Set limits
Find an ally/ be an ally
Be vigilant
anatomy of briefings - ANSWERIntroduction
