COB 300 OPERATIONS EXAM 1 STUDY
GUIDE QUESTIONS AND ANSWERS
Eco design - Answer-The incorporation of environmental considerations into the design
and development of products or services. These concerns relate to the entire life cycle,
including materials, manufacturing, distribution, and the eventual disposal of waste.
Time-to-market - Answer-A measure of product development success. There are two
measures here: the frequency of new product introductions and the time from initial
concept to market introduction.
Productivity - Answer-A measure of how well resources are used. According to
Goldratt'sdefinition, all the actions that bring a company closer to its goals.
Conformance quality - Answer-The degree to which the product or service design
specifications are met.
Design quality - Answer-he inherent value of the product in the marketplace.
Six Phases of the Generic Development Process - Answer-- Phase 0: Planning
Precedes project approval
- Phase 1: Concept development
Needs of the target market are identified
- Phase 2: System-level design
Definition of product architecture
- Phase 3: Design detail
Complete specification of the geometry, materials, and tolerances for all parts
- Phase 4: Testing and refinement
Construction and evaluation of multiple pre production versions of product
- Phase 5: Production ramp-up
Product is made using the intended production system
Phase 0: - Answer-- Planning
- Precedes project approval
Phase 1 - Answer-- Concept development
- Needs of the target market are identified
Phase 2 - Answer-- System-level design
- Definition of product architecture
Phase 3 - Answer-- Design detail
- Complete specification of the geometry, materials, and tolerances for all parts
, Phase 4 - Answer-- Testing and refinement
- Construction and evaluation of multiple pre production versions of product
Phase 5 - Answer-- Production ramp-up
- Product is made using the intended production system
Three General Factors for Determining Fit - Answer-Service Experience Fit:
The new service should fit into the current service experience for the customer
Operational fit:
Existing processes should be able to support the operation of the new service
Financial Impact:
Introducing a new service should be financially justified
Process - Answer-Any set of activities performed by an organization that takes inputs
and transforms them into outputs ideally of greater value to the organization than the
original inputs.
Throughput time - Answer-The average time for a unit to move through the system
Run time - Answer-The time required to produce a batch of parts.
Operation time - Answer-Setup time plus run time
Cycle time - Answer-The average time between completions of successive units in a
process
Utilization - Answer-The ratio of the time that a resource is actually activated relative to
the time that it is available for use.
Buffer - Answer-A storage area between stages where the output of a stage is placed
prior to being used in adown stream stage.
Blocking - Answer-The activities in the stage must stop because there is no place to
deposit the item just completed.
Starving - Answer-The activities in a stage must stop because there isno work.
Bottleneck - Answer-A resource that limits the capacity or maximum output of the
process.
Make-to-order - Answer-A production environment where the product is built directly
from raw materials and components in response to a specific customer order.
GUIDE QUESTIONS AND ANSWERS
Eco design - Answer-The incorporation of environmental considerations into the design
and development of products or services. These concerns relate to the entire life cycle,
including materials, manufacturing, distribution, and the eventual disposal of waste.
Time-to-market - Answer-A measure of product development success. There are two
measures here: the frequency of new product introductions and the time from initial
concept to market introduction.
Productivity - Answer-A measure of how well resources are used. According to
Goldratt'sdefinition, all the actions that bring a company closer to its goals.
Conformance quality - Answer-The degree to which the product or service design
specifications are met.
Design quality - Answer-he inherent value of the product in the marketplace.
Six Phases of the Generic Development Process - Answer-- Phase 0: Planning
Precedes project approval
- Phase 1: Concept development
Needs of the target market are identified
- Phase 2: System-level design
Definition of product architecture
- Phase 3: Design detail
Complete specification of the geometry, materials, and tolerances for all parts
- Phase 4: Testing and refinement
Construction and evaluation of multiple pre production versions of product
- Phase 5: Production ramp-up
Product is made using the intended production system
Phase 0: - Answer-- Planning
- Precedes project approval
Phase 1 - Answer-- Concept development
- Needs of the target market are identified
Phase 2 - Answer-- System-level design
- Definition of product architecture
Phase 3 - Answer-- Design detail
- Complete specification of the geometry, materials, and tolerances for all parts
, Phase 4 - Answer-- Testing and refinement
- Construction and evaluation of multiple pre production versions of product
Phase 5 - Answer-- Production ramp-up
- Product is made using the intended production system
Three General Factors for Determining Fit - Answer-Service Experience Fit:
The new service should fit into the current service experience for the customer
Operational fit:
Existing processes should be able to support the operation of the new service
Financial Impact:
Introducing a new service should be financially justified
Process - Answer-Any set of activities performed by an organization that takes inputs
and transforms them into outputs ideally of greater value to the organization than the
original inputs.
Throughput time - Answer-The average time for a unit to move through the system
Run time - Answer-The time required to produce a batch of parts.
Operation time - Answer-Setup time plus run time
Cycle time - Answer-The average time between completions of successive units in a
process
Utilization - Answer-The ratio of the time that a resource is actually activated relative to
the time that it is available for use.
Buffer - Answer-A storage area between stages where the output of a stage is placed
prior to being used in adown stream stage.
Blocking - Answer-The activities in the stage must stop because there is no place to
deposit the item just completed.
Starving - Answer-The activities in a stage must stop because there isno work.
Bottleneck - Answer-A resource that limits the capacity or maximum output of the
process.
Make-to-order - Answer-A production environment where the product is built directly
from raw materials and components in response to a specific customer order.
