COB 300 MANAGEMENT EXAM
QUESTIONS AND ANSWERS
Small Business Advantage - Answer-better use of skills
more growth opportunity
Triple Bottom Line - Answer-people
planet
profit
For Profit - Answer-goal is to make money
Non- Profit - Answer-state or congress owns it
Mutual Benefit - Answer-association
group of people with members they serve
Example of mutual benefit - Answer-ex: AARP
Example of non profit - Answer-ex: Red cross
Benefit Organization (B Corp) - Answer-for-profit organization but its shareholders know
they give their money to charity
Entrepreneur - Answer-a person who organizes and operates a business or businesses,
taking on greater than normal financial risks in order to do so
Intrapreneur - Answer-someone who works inside an existing organization who sees an
opportunity for a product or service and mobilizes the organization's resources to try to
realize it
entrepreneurship within a company
keeps good ideas within the company
SWOT Analysis - Answer-a planning tool used to analyze an organization's strengths,
weaknesses, opportunities, and threats
Internal (SWOT) - Answer-strengths and weaknesses
External (SWOT) - Answer-opportunities and threats
Characteristics of Successful Managers - Answer-technical skills
conceptual skills
human/relational skills
, Most important skill for managers - Answer-Human / Relational skills
Indian Eye Surgery Video - Answer-didn't charge money for their business to everyone
and they were still profitable
if you could pay you got better accommodations
free for communal room, and $150 for your own room
Motivation - Answer-expenditure of effort to accomplish results or the processes that
account for an individuals intensity, direction, and persistence of effort toward attaining
a goal
Motivation is a result of - Answer-interaction between individual and situation
Elements of Motivation - Answer-intensity, direction, persistence
Intensity - Answer-effort
how hard you try
Direction - Answer-the orientation that benefits the organization
Persistence - Answer-how long a person maintains effort
Performance = - Answer-motivation x ability
Ability = - Answer-skills + technology + role clarity + situational constraints
Maslows Hierarchy of Needs - Answer-self-actualization
esteem
affiliation / belonging
security / safety
physiological
Need to know
Need for aesthetic beauty
Lower Order Needs (Maslow) - Answer-physiological, security, affiliation
Higher Order Needs (Maslow) - Answer-esteem, self-actualization
Example of Company with aesthetic beauty - Answer-Apple stores
McClelland's Learned Needs Theory - Answer-need for achievement, need for
affiliation, need for power
Need for Achievement - Answer-desire to succeed
QUESTIONS AND ANSWERS
Small Business Advantage - Answer-better use of skills
more growth opportunity
Triple Bottom Line - Answer-people
planet
profit
For Profit - Answer-goal is to make money
Non- Profit - Answer-state or congress owns it
Mutual Benefit - Answer-association
group of people with members they serve
Example of mutual benefit - Answer-ex: AARP
Example of non profit - Answer-ex: Red cross
Benefit Organization (B Corp) - Answer-for-profit organization but its shareholders know
they give their money to charity
Entrepreneur - Answer-a person who organizes and operates a business or businesses,
taking on greater than normal financial risks in order to do so
Intrapreneur - Answer-someone who works inside an existing organization who sees an
opportunity for a product or service and mobilizes the organization's resources to try to
realize it
entrepreneurship within a company
keeps good ideas within the company
SWOT Analysis - Answer-a planning tool used to analyze an organization's strengths,
weaknesses, opportunities, and threats
Internal (SWOT) - Answer-strengths and weaknesses
External (SWOT) - Answer-opportunities and threats
Characteristics of Successful Managers - Answer-technical skills
conceptual skills
human/relational skills
, Most important skill for managers - Answer-Human / Relational skills
Indian Eye Surgery Video - Answer-didn't charge money for their business to everyone
and they were still profitable
if you could pay you got better accommodations
free for communal room, and $150 for your own room
Motivation - Answer-expenditure of effort to accomplish results or the processes that
account for an individuals intensity, direction, and persistence of effort toward attaining
a goal
Motivation is a result of - Answer-interaction between individual and situation
Elements of Motivation - Answer-intensity, direction, persistence
Intensity - Answer-effort
how hard you try
Direction - Answer-the orientation that benefits the organization
Persistence - Answer-how long a person maintains effort
Performance = - Answer-motivation x ability
Ability = - Answer-skills + technology + role clarity + situational constraints
Maslows Hierarchy of Needs - Answer-self-actualization
esteem
affiliation / belonging
security / safety
physiological
Need to know
Need for aesthetic beauty
Lower Order Needs (Maslow) - Answer-physiological, security, affiliation
Higher Order Needs (Maslow) - Answer-esteem, self-actualization
Example of Company with aesthetic beauty - Answer-Apple stores
McClelland's Learned Needs Theory - Answer-need for achievement, need for
affiliation, need for power
Need for Achievement - Answer-desire to succeed
