JMU COB 300 Management Chapter 4
Exam Questions and Answers
Ethics - Answer-the set of moral principles or values that defines right and wrong for a
person or group
Ethical behavior - Answer-behavior that conforms to a society's accepted principles of
right and wrong
Workplace deviance - Answer-unethical behavior that violates organizational norms
about right and wrong
Production deviance - Answer-unethical behavior that hurts the quality and quantity of
work produced
Property deviance - Answer-unethical behavior aimed at the organization's property or
products
Employee shrinkage - Answer-employee theft of company merchandise
Political deviance - Answer-using one's influence to harm others in the company
Personal aggression - Answer-hostile or aggressive behavior toward others
Ethical intensity - Answer-the degree of concern people have about an ethical issue
Magnitude of consequences - Answer-the total harm or benefit derived from an ethical
decision
Social consensus - Answer-agreement on whether behavior is bad or good
Probability of effect - Answer-the chance that something will happen that results in harm
to others
Temporal immediacy - Answer-the time between an act and the consequences the act
produces
Proximity of effect - Answer-the social, psychological, cultural, or physical distance
between a decision maker and those affected by his or her decisions
Concentration of effect - Answer-the total harm or benefit that an act produces on the
average person
Exam Questions and Answers
Ethics - Answer-the set of moral principles or values that defines right and wrong for a
person or group
Ethical behavior - Answer-behavior that conforms to a society's accepted principles of
right and wrong
Workplace deviance - Answer-unethical behavior that violates organizational norms
about right and wrong
Production deviance - Answer-unethical behavior that hurts the quality and quantity of
work produced
Property deviance - Answer-unethical behavior aimed at the organization's property or
products
Employee shrinkage - Answer-employee theft of company merchandise
Political deviance - Answer-using one's influence to harm others in the company
Personal aggression - Answer-hostile or aggressive behavior toward others
Ethical intensity - Answer-the degree of concern people have about an ethical issue
Magnitude of consequences - Answer-the total harm or benefit derived from an ethical
decision
Social consensus - Answer-agreement on whether behavior is bad or good
Probability of effect - Answer-the chance that something will happen that results in harm
to others
Temporal immediacy - Answer-the time between an act and the consequences the act
produces
Proximity of effect - Answer-the social, psychological, cultural, or physical distance
between a decision maker and those affected by his or her decisions
Concentration of effect - Answer-the total harm or benefit that an act produces on the
average person
