HCB EXAM REVIEW QUESTIONS AND
ANSWERS
Baymen (Early 1870s-1898) - Answer-replaced title of "nurse" for junior medical enlisted
defined as "one who manned the sick bay" in 1873 Navy regulations
apothecary (1866-1898) - Answer-Term for pharmacist
June 17, 1898 - Answer-Birthday of the Hospital Corps established by President William
McKinley
Cornelius O'Leary - Answer-had 38 years of apothecary experience at the time of his
appointment
Robert Stanley - Answer-First hospital corps recipient of the Medal of Honor
WAVES - Answer-Women Appointed for Volunteer Emergency Service in the Navy
commissioned on Jan 12, 1944
Dec 15, 1902 - Answer-first hospital corps school established in Portsmouth, VA.
graduated 29 Hospital Apprentices
April 2011 - Answer-consolidated with Air Force aerospace medical assistant course
communication - Answer-a highly complicated inter-personal process of people relating
to each other through conversation, gestures, appearance, behavior, writing, and, at
times, even silence
customer - Answer-someone who buys goods or services from business, or a person
who has a particular quality
client - Answer-anyone for whom a service requiring some degree of confidentiality is
provided
active listening - Answer-listening carefully to what they are saying and ask questions to
get to the root of their requests
contact point - Answer-the physical location to which a customer goes to obtain a
service, e.g. sick bay, dining facility, post office
attitude - Answer-the tendency to move toward a situation or away from it
skill - Answer-the ability to do something well as a result of talent, training, or practice,
or a combination of these
, verbal - Answer-speaking in a good tone, volume, and intensity will help to clearly
convey your message
nonverbal - Answer-facial expressions, physical proximity, gestures, and voice tone are
all part of the language, which has an impact on your interaction
acceptance - Answer-the patient has found peace with the diagnosis or prognosis
anger - Answer-looks for a cause or fixes blame
bargaining - Answer-the wish for extension of life, or later for relief of pain
bereavement - Answer-state of having suffered a loss by death
coping - Answer-adjusting to or solving challenges
denial - Answer-the person cannot believe the diagnosis or prognosis
depression - Answer-sense of great loss of the impending loss of being
empathy - Answer-the ability to imagine oneself in another's place and understand the
other's feelings, desires, ideas, and actions
grief - Answer-the emotional feeling of pain and distress that a person experiences as a
reaction to loss
hospice - Answer-philosophy of care for the dying and their families
morgue - Answer-a place where the bodies of deceased persons are kept until identified
and claimed by relatives or released for burial
mourning - Answer-the outward, social expressions of grief and the behavior associated
with loss
mortality - Answer-the number of deaths in a given time or place
palliation - Answer-the relief of symptoms when cure is no longer possible, and
treatment is provided solely for comfort
postmortem - Answer-after death
sympathy - Answer-an affinity, association, or relationship between persons or things
wherein whatever affects one similarly affects the other
terminal illness - Answer-leading ultimately to death; an unhealthy condition of the body
ANSWERS
Baymen (Early 1870s-1898) - Answer-replaced title of "nurse" for junior medical enlisted
defined as "one who manned the sick bay" in 1873 Navy regulations
apothecary (1866-1898) - Answer-Term for pharmacist
June 17, 1898 - Answer-Birthday of the Hospital Corps established by President William
McKinley
Cornelius O'Leary - Answer-had 38 years of apothecary experience at the time of his
appointment
Robert Stanley - Answer-First hospital corps recipient of the Medal of Honor
WAVES - Answer-Women Appointed for Volunteer Emergency Service in the Navy
commissioned on Jan 12, 1944
Dec 15, 1902 - Answer-first hospital corps school established in Portsmouth, VA.
graduated 29 Hospital Apprentices
April 2011 - Answer-consolidated with Air Force aerospace medical assistant course
communication - Answer-a highly complicated inter-personal process of people relating
to each other through conversation, gestures, appearance, behavior, writing, and, at
times, even silence
customer - Answer-someone who buys goods or services from business, or a person
who has a particular quality
client - Answer-anyone for whom a service requiring some degree of confidentiality is
provided
active listening - Answer-listening carefully to what they are saying and ask questions to
get to the root of their requests
contact point - Answer-the physical location to which a customer goes to obtain a
service, e.g. sick bay, dining facility, post office
attitude - Answer-the tendency to move toward a situation or away from it
skill - Answer-the ability to do something well as a result of talent, training, or practice,
or a combination of these
, verbal - Answer-speaking in a good tone, volume, and intensity will help to clearly
convey your message
nonverbal - Answer-facial expressions, physical proximity, gestures, and voice tone are
all part of the language, which has an impact on your interaction
acceptance - Answer-the patient has found peace with the diagnosis or prognosis
anger - Answer-looks for a cause or fixes blame
bargaining - Answer-the wish for extension of life, or later for relief of pain
bereavement - Answer-state of having suffered a loss by death
coping - Answer-adjusting to or solving challenges
denial - Answer-the person cannot believe the diagnosis or prognosis
depression - Answer-sense of great loss of the impending loss of being
empathy - Answer-the ability to imagine oneself in another's place and understand the
other's feelings, desires, ideas, and actions
grief - Answer-the emotional feeling of pain and distress that a person experiences as a
reaction to loss
hospice - Answer-philosophy of care for the dying and their families
morgue - Answer-a place where the bodies of deceased persons are kept until identified
and claimed by relatives or released for burial
mourning - Answer-the outward, social expressions of grief and the behavior associated
with loss
mortality - Answer-the number of deaths in a given time or place
palliation - Answer-the relief of symptoms when cure is no longer possible, and
treatment is provided solely for comfort
postmortem - Answer-after death
sympathy - Answer-an affinity, association, or relationship between persons or things
wherein whatever affects one similarly affects the other
terminal illness - Answer-leading ultimately to death; an unhealthy condition of the body
