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Z Z Z Z Z
Name: Class: Date:
ChapterZ1Z-ZManagement
IndicateZtheZanswerZchoiceZthatZbestZcompletesZtheZstatementZorZanswersZtheZquestion.
1. WhatZisZtheZtermZforZgettingZworkZdoneZthroughZothers?
a. management
b. planning
c. organizing
d. strategizing
2. RuthZwasZhiredZtoZbeZtheZsecond-in-
commandZatZGrahamZMailingZServices.ZSheZwasZtoldZthatZherZjobZwasZtoZdealZwithZtheZemployeesZtoZmakeZsure
ZtheyZmetZtheZcustomers’ZmailingZspecifications.ZSheZhasZnotZbeenZinstructedZonZhowZtoZrunZmachinesZorZinZany
ZotherZtechnicalZarea.ZWhatZisZherZposition?
a. marketing
b. relationshipZcontrol
c. management
d. strategizing
3. ManagementZcanZmaximizeZprofits,Zproduction,ZandZpeopleZbyZdoingZwhichZofZtheZfollowing?
a. utilizingZresourcesZefficiently
b. utilizingZresourcesZinefficiently
c. utilizingZresourcesZeffectively
d. utilizingZresourcesZineffectively
4. AZmanagerZstrivesZtoZaccomplishZtasksZthatZhelpZfulfillZorganizationalZobjectives.ZWhatZisZtheZmanagerZtrying
toZimprove?
Z
a. organizationalZefficiency
b. organizationalZeffectiveness
c. organizationalZfunctionality
d. organizationalZproductivity
5. TheZresponseZtoZtheZ2016ZwildfiresZinZFortZMcMurray,ZAlbertaZwasZreportedlyZhamperedZbyZincompatible
radioZsystemsZbetweenZdifferentZagencies.ZWhichZconceptZwouldZaZmanagerZuseZtoZresolveZthisZsituation?
Z
a. operations
b. management
c. effectiveness
d. efficiency
6. ManagementZatZtheZFordZautomobileZmanufacturingZplantZlocatedZinZOakville,ZOntarioZmadeZaZdecisionZtoZ
switchZallZoverheadZlightingZtoZLEDs,ZwhichZhasZgeneratedZthousandsZinZenergyZsavings.ZTheZmanagersZmade
ZthisZdecisionZwithZwhichZofZtheZfollowingZinZmind?
a. theZtripleZbottomZline
b. productivity
c. efficiency
PoweredZbyZCognero PageZ1
,Name: Class: Date:
ChapterZ1Z-ZManagement
d. effectiveness
7. DuringZtheZCOVID-
19Zpandemic,ZmanyZrestaurantsZwereZforcedZtoZtemporarilyZshutZdown,ZlayZoffZstaff,ZandZreduceZcostsZasZmuchZ
asZpossibleZuntilZpublicZhealthZmeasuresZwereZlifted.ZOwnersZandZmanagersZofZtheseZrestaurantsZwouldZhaveZb
eenZfocusedZonZwhichZofZtheZfollowingZduringZthisZtime?
a. publicZimage
b. efficiency
c. organizationalZeffectiveness
d. goalZsetting
8. HenriZFayolZarguedZthatZtheZsuccessZofZanZenterpriseZgenerallyZdependsZmoreZonZtheZadministrativeZabilityZof
itsZleadersZthanZonZwhat?
Z
a. theirZabilityZtoZmotivateZothers
b. theirZconceptualZskills
c. theirZtechnicalZability
d. theirZinterpersonalZskills
9. WhatZisZtheZtermZforZtheZaccomplishmentZofZtasksZthatZhelpZfulfillZorganizationalZobjectives?
a. optimizing
b. satisficing
c. efficiency
d. effectiveness
10. ToZachieveZitsZgoalZofZincreasedZmarketZshare,ZaZcoffeeZandZdonutZshopZlaunchedZaZprogramZinZLondon,ZO
ntario,ZthatZawardsZgrade-
schoolZstudentsZaZfreeZdonutZforZeveryZ“A”ZonZtheirZreportZcard.ZWhatZmanagementZfunctionZwasZusedZtoZcreat
eZthisZprogram?
a. controlling
b. leading
c. planning
d. organizing
11. NestléZwasZunsuccessfulZinZearlyZattemptsZtoZsellZitsZchocolateZinZIndia.ZItZdiscoveredZitsZchocolateZbarsZwere
ZnotZsuitableZforZtheZIndianZmarketsZbecauseZtheZcandyZbecameZmessyZfromZsittingZinZdirectZsunlightZwithoutZthe
ZbenefitZofZairZconditioning.ZNestléZadoptedZanZinnovativeZstrategyZandZdevelopedZChocostick,ZaZliquidZchocolat
eZthatZisZnowZveryZpopular.ZWhichZmanagementZfunctionZdidZNestléZuseZtoZsolveZitsZproblem?
a. planning
b. controlling
c. organizing
d. leading
12. WhatZmanagementZfunctionZisZbeingZengagedZwhenZaZmanagerZisZdeterminingZorganizationalZgoalsZandZthe
PoweredZbyZCognero PageZ2
,Name: Class: Date:
ChapterZ1Z-ZManagement
meansZforZachievingZthem?
Z
a. planning
PoweredZbyZCognero PageZ3
, Name: Class: Date:
ChapterZ1Z-ZManagement
b. organizing
c. controlling
d. leading
13. AZrecentlyZopenedZbakery’sZ2022ZobjectivesZwereZtoZincreaseZitsZrevenuesZbyZatZleastZ15ZpercentZandZreduce
itsZnetZlossesZbyZatZleastZ25Zpercent.ZAccordingZtoZyourZtextbook,ZwhatZmanagementZfunctionZwouldZbeZinstru
Z
mentalZinZsettingZandZmeetingZtheseZgoals?
a. leading
b. planning
c. organizing
d. controlling
14. AZmanagerZisZmonitoringZprogressZtowardZgoalZachievement,ZandZtakingZcorrectiveZactionZwhenZneeded.
WhatZmanagementZfunctionZisZbeingZengaged?
Z
a. leading
b. organizing
c. planning
d. controlling
15. MalikaZworksZasZaZsmallZbusinessZbankingZspecialistZwithinZTD’sZcontactZcentre.ZSheZjustZcelebratedZherZone-
ZyearZanniversaryZwithZTD,ZbutZunfortunatelyZshe’sZnotZmeetingZanyZofZherZscorecardZmetrics.ZHerZmanagerZhasZ
nowZaskedZthatZsheZjobZshadowZaZfewZofZherZcolleaguesZtoZbetterZunderstandZsuccessfulZsalesZtactics.ZWhichZman
agementZfunctionZisZMalika’sZmanagerZperforming?
a. controlling
b. planning
c. observing
d. leading
16. WhichZofZtheZfollowingZencouragesZemployeesZtoZworkZharder,ZtoZworkZforZextendedZperiods,ZandZtoZthinkZof
betterZwaysZtoZdoZtheirZjobs?
Z
a. planning
b. controlling
c. motivating
d. goal-setting
17. AZbusinessZschoolZadministratorZisZdeterminingZwhatZclassesZwillZbeZoffered,ZinZwhichZrooms,ZandZwhoZwill
teachZeachZclass.ZWhatZmanagementZfunctionZisZinvolvedZinZthisZwork?
Z
a. planning
b. organizing
c. controlling
d. leading
18. AZCanadianZArmedZForcesZdrillZinstructorZisZmotivatingZnewZrecruitsZtoZchallengeZthemselves.ZWhat
PoweredZbyZCognero PageZ4