lOMoARcPSD|639151
1. Among the functions performed by an HR department, feedback and
coaching are categorized under the function.
A. recruitment and selection
B. compensation and benefits
C. employee relations
D. performance management
2. Which of the following people would be categorized as part of the external
labour market with regard to Phoenix Inc.?
A. Ahmad, who works for Phoenix Inc. as a full-time employee
B. Tamika, who works for Phoenix Inc. and is looking for a new job
C. Pete, who is an employee at a direct competitor of Phoenix and is not
looking for a new job
D. Karla, who works for Jupiter Inc. and is seeking employment elsewhere
3. Which of the following is true of how different generations view each other?
A. Millennials may think Generation X managers are good delegators.
B. Generation X managers may think that Millennials lack selfconfidence.
C. Traditionalists may believe that Millennials don't have a strong work ethic.
D. Baby Boome rs may consider Millennials to be technologically illiterate.
4. When an organization develops integrated manufacturing systems such as
advanced manufacturing technology and just-in-time inventory control, it needs
to assess the employee skills required to run these systems and train them
accordingly. These assessments and training programs intended to enable an
organization to achieve its goals fall under .
A. strategic human resource management.
B. the job characteristics model.
C. diversity management.
D. participative management.
5. Which of the following is an example of image advertising?
A. Paper Corp. publishes its profit details in the newspaper.
B. Richmond Inc. releases an advertisement on television about an event it is
promoting.
C. Umbrella Corp. asks its employees to work on Saturdays for the next three
months to meet project deadlines.
D. Rain Inc. releases television advertisements that give an idea about the
Page 1
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, lOMoARcPSD|639151
pleasant working conditions in the organization.
Page 2
Gedownload door Nikki Numan ()
, lOMoARcPSD|639151
6. Which of the following is an advantage of relying on internal recruitment sources?
A. It is a good way to strengthen one's own company, while weakening one's
competitors at the same time, because it increases diversity.
B. It generates a sample of applicants who are well known to the firm.
C. The applicants are relatively less knowledgeable about the company's
vacancies and are hence easily trainable.
D. Because of the applicants' lack of knowledge about a particular position,
their expectations are easy to meet.
7. Marisol, an HR manager at a technology firm, is entrusted with the task of
hiring a member for a new team. She has already received information about
what the new role will entail as well as the tasks that the new employee will be
performing. She is currently using several media to seek applicants for the role.
Which of the following human resource management (HRM) practices is Marisol
performing?
A. Job designing
B. Recruitment
C. Performance management
D. Training
8. Pavi, an employee with Manor Electricals, has been transferred to a different
division within the company. To facilitate a smooth transition, the company has
initiated a program for Pavi that will provide her with the knowledge and skills
required to perform the new role effectively. Which of the following human
resource management practices did Manor Electricals perform?
A. training
B. job analysis
C. performance management
D. selection
9. Which of following is true of lean thinking?
A. It is a way to do minimal work with highest attention and care for details.
B. It aims to deliver the best customer service while compromising on volume
and quantity.
C. It is a way to create quality products and services using maximum resources.
D. It aims to do more with less effort, time, space, and equipment.
10. Which of the following description is correct about job (re)designing
from the job characteristics model and the job crafting approach?
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, lOMoARcPSD|639151
A. Job characteristics model balances both corporate gains and individual gains.
B. Job crafting focuses on tasks and work motivation of employees.
C. Job crafting reflects a bottom-up approach.
D. Job characteristics model customizes job (re)design for each employee.
11. Redesigning the physical environment at workplace can stimulate
employees’ productivity and motivation. Which of the following suggestions is
correct?
A. Curved furniture in the office triggers positive emotions among employees.
B. Warm temperature in the office distracts employees and lowers their
productivity.
C. Painting the office yellow can stimulates creativity.
D. A moderate level of noise at workshop hinders employees’ engagement.
12. Which of the following is considered a slow option for reducing an
expected labour surplus and has a low impact on human suffering?
A. Demotions
B. Early retirement
C. Pay reduction
D. Temporary employees
13. Which of the following is true of how job design and job analysis have
functioned in the past?
A. Job design has focused on making existing jobs more motivating.
B. Job analysis has been oriented toward changing the job.
C. Job design has been oriented toward information gathering.
D. Job analysis has focused on revamping existing jobs.
Please read the mini-case below and answer three questions that follow. Brian is
the president of an emerging health food store chain. The eight stores are all
located in the Midwest region of the United States. Brian hopes to expand Green
Goods into an international organization. Green Goods operates its stores in stable
and predictable environments. This organization lacks the history and firmly
developed culture often associated with more established organizations. Brian
wants to ensure that everybody within the organization is on the same page while
the business builds experience.
14. Brian should place decision-
making authority .
A. scattered throughout lower levels
Page 4
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1. Among the functions performed by an HR department, feedback and
coaching are categorized under the function.
A. recruitment and selection
B. compensation and benefits
C. employee relations
D. performance management
2. Which of the following people would be categorized as part of the external
labour market with regard to Phoenix Inc.?
A. Ahmad, who works for Phoenix Inc. as a full-time employee
B. Tamika, who works for Phoenix Inc. and is looking for a new job
C. Pete, who is an employee at a direct competitor of Phoenix and is not
looking for a new job
D. Karla, who works for Jupiter Inc. and is seeking employment elsewhere
3. Which of the following is true of how different generations view each other?
A. Millennials may think Generation X managers are good delegators.
B. Generation X managers may think that Millennials lack selfconfidence.
C. Traditionalists may believe that Millennials don't have a strong work ethic.
D. Baby Boome rs may consider Millennials to be technologically illiterate.
4. When an organization develops integrated manufacturing systems such as
advanced manufacturing technology and just-in-time inventory control, it needs
to assess the employee skills required to run these systems and train them
accordingly. These assessments and training programs intended to enable an
organization to achieve its goals fall under .
A. strategic human resource management.
B. the job characteristics model.
C. diversity management.
D. participative management.
5. Which of the following is an example of image advertising?
A. Paper Corp. publishes its profit details in the newspaper.
B. Richmond Inc. releases an advertisement on television about an event it is
promoting.
C. Umbrella Corp. asks its employees to work on Saturdays for the next three
months to meet project deadlines.
D. Rain Inc. releases television advertisements that give an idea about the
Page 1
Gedownload door Nikki Numan ()
, lOMoARcPSD|639151
pleasant working conditions in the organization.
Page 2
Gedownload door Nikki Numan ()
, lOMoARcPSD|639151
6. Which of the following is an advantage of relying on internal recruitment sources?
A. It is a good way to strengthen one's own company, while weakening one's
competitors at the same time, because it increases diversity.
B. It generates a sample of applicants who are well known to the firm.
C. The applicants are relatively less knowledgeable about the company's
vacancies and are hence easily trainable.
D. Because of the applicants' lack of knowledge about a particular position,
their expectations are easy to meet.
7. Marisol, an HR manager at a technology firm, is entrusted with the task of
hiring a member for a new team. She has already received information about
what the new role will entail as well as the tasks that the new employee will be
performing. She is currently using several media to seek applicants for the role.
Which of the following human resource management (HRM) practices is Marisol
performing?
A. Job designing
B. Recruitment
C. Performance management
D. Training
8. Pavi, an employee with Manor Electricals, has been transferred to a different
division within the company. To facilitate a smooth transition, the company has
initiated a program for Pavi that will provide her with the knowledge and skills
required to perform the new role effectively. Which of the following human
resource management practices did Manor Electricals perform?
A. training
B. job analysis
C. performance management
D. selection
9. Which of following is true of lean thinking?
A. It is a way to do minimal work with highest attention and care for details.
B. It aims to deliver the best customer service while compromising on volume
and quantity.
C. It is a way to create quality products and services using maximum resources.
D. It aims to do more with less effort, time, space, and equipment.
10. Which of the following description is correct about job (re)designing
from the job characteristics model and the job crafting approach?
Page 3
Gedownload door Nikki Numan ()
, lOMoARcPSD|639151
A. Job characteristics model balances both corporate gains and individual gains.
B. Job crafting focuses on tasks and work motivation of employees.
C. Job crafting reflects a bottom-up approach.
D. Job characteristics model customizes job (re)design for each employee.
11. Redesigning the physical environment at workplace can stimulate
employees’ productivity and motivation. Which of the following suggestions is
correct?
A. Curved furniture in the office triggers positive emotions among employees.
B. Warm temperature in the office distracts employees and lowers their
productivity.
C. Painting the office yellow can stimulates creativity.
D. A moderate level of noise at workshop hinders employees’ engagement.
12. Which of the following is considered a slow option for reducing an
expected labour surplus and has a low impact on human suffering?
A. Demotions
B. Early retirement
C. Pay reduction
D. Temporary employees
13. Which of the following is true of how job design and job analysis have
functioned in the past?
A. Job design has focused on making existing jobs more motivating.
B. Job analysis has been oriented toward changing the job.
C. Job design has been oriented toward information gathering.
D. Job analysis has focused on revamping existing jobs.
Please read the mini-case below and answer three questions that follow. Brian is
the president of an emerging health food store chain. The eight stores are all
located in the Midwest region of the United States. Brian hopes to expand Green
Goods into an international organization. Green Goods operates its stores in stable
and predictable environments. This organization lacks the history and firmly
developed culture often associated with more established organizations. Brian
wants to ensure that everybody within the organization is on the same page while
the business builds experience.
14. Brian should place decision-
making authority .
A. scattered throughout lower levels
Page 4
Gedownload door Nikki Numan ()
