Speaking Final Exam Study Guide
Qurstions & Answers
linear model of communication - ANSWERStheory that views communication as a one-
way process in which a source conveys an encoded message through a channel to a
receiver, who then decodes that message
source - ANSWERSthe person responsible for inventing the idea on which he or she
intends to speak and crafting that idea to an audience
encoding - ANSWERStaking an abstract notion and providing it meaning through the
application of symbols
message - ANSWERSthe content or idea that the source tries to convey to the
audience
channel - ANSWERSthe medium through which an encoded message is transmitted
from a source to a receiver
receiver - ANSWERSthe person or audience that a message is being transmitted to
decoding - ANSWERSthe process of drawing meaning from the symbols that were used
to encode a message
noise - ANSWERSanything that can change the message after the source encodes and
sends it
physical noise examples - ANSWERSother sounds, visual barriers, poor volume and
projection, distraction in the room, hunger, tiredness, and other bodily limitations
, psychological noise examples - ANSWERSPreoccupation with other thoughts,
emotional reaction to the topic, prejudice or ill will towards the speaker, unwillingness to
listen, resistance to the message.
interactive model of communication - ANSWERScommunication theory that views
communication as a two-way process that includes feedback and the environment
feedback - ANSWERSthe receiver's response to a message that is sent to the sender
environment - ANSWERSthe context in which the communication process takes place
environmental elements - ANSWERSbeliefs, context, history, participants, relationships,
physical setting, values
transactional model of communication - ANSWERSthe theory that views communication
as a constant process in which all parties simultaneously play the roles of sender and
receiver
similarities in conversation and speech - ANSWERSAudience-centered, attention to
feedback, goal-driven, logic is required, stories for effect.
differences in conversation and speech - ANSWERSlanguage choices, speeches
require more organization, use of notes, no interruptions, delivery style, physical
arrangement
3 public speaking myths - ANSWERSPublic speaking is a talent not a skill, speech is
easy we do it all the time, there is no right way to deliver a speech
phobia - ANSWERSa persistent, irrational fear of a specific object, activity, or situation
that leads to a compelling desire to avoid
communication apprehension - ANSWERSthe fear or anxiety associated with real or
anticipated communication with another or others
self-fulfilling prophecy - ANSWERSconvincing yourself that something is going to
happen before it does, thus leading to the occurrence of what you originally expected
physical effects of communication apprehension - ANSWERSRise in blood
pressure/face flushing red, shortness of breath, galvanic skin tightening, perspiration.
systematic desensitization - ANSWERSthe process whereby a person is slowly
introduced to a fear such that each time he or she overcomes the fear the intensity is
decreased
ethics - ANSWERSinvolve morals and the specific moral choices to be made by a
person