lOMoAR cPSD| 52021443
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, lOMoAR cPSD| 52021443
INS3705 Assignment 2
(COMPLETE ANSWERS)
Semester 1 2025-
DUE 2025
QUESTION1
SCENARIO
Landlock academic library is located at Landlock University in New City.
New City is an intensive information City where information is the major
contributor to the growth of the economy. Landlock academic library
implemented knowledge management practices ten years ago and this has
had a significant impact on the business processes at the library. The
knowledge management practices at Landlock academic library focused
on leveraging the knowledge assets of the library, creating and
maintaining knowledge repositories and facilitating organisational
learning. The information communication technology at Landlock
academic library has also been critical in enhancing the knowledge
management processes. Globalisation and the rapid evolution of digital
technologies resulting from the Fourth Industrial Revolution (41R) in
recent years has challenged Landlock academic library to consider
adopting artificial intelligence technologies for knowledge management.
Downloaded by Master Vincent ()
, lOMoAR cPSD| 52021443
Notwithstanding the knowledge management initiatives at this library,
employees are still reluctant to share knowledge and knowledge hoarding
and hiding in rife .You have been awarded a contract as a knowledge
manager to review ten years of knowledge management practices at
Landlock Academic Library and chart the way forward for a better
knowledge management practice. Your first step is to conduct a
knowledge audit.
Considering the above scenario, answer the following questions:
1.1 Assess the current state of knowledge management implementation at
Landlock academic library highlighting the strengths and
weaknesses of the knowledge management implementation that are
obvious at this library. In your answer indicate how the major
knowledge management challenges in this library may be
overcomed. (10 marks )
QUESTION 1: Knowledge Management at
Landlock Academic Library
1.1 Assessment of the Current State of
Knowledge Management Implementation
Downloaded by Master Vincent ()
Downloaded by Master Vincent ()
, lOMoAR cPSD| 52021443
INS3705 Assignment 2
(COMPLETE ANSWERS)
Semester 1 2025-
DUE 2025
QUESTION1
SCENARIO
Landlock academic library is located at Landlock University in New City.
New City is an intensive information City where information is the major
contributor to the growth of the economy. Landlock academic library
implemented knowledge management practices ten years ago and this has
had a significant impact on the business processes at the library. The
knowledge management practices at Landlock academic library focused
on leveraging the knowledge assets of the library, creating and
maintaining knowledge repositories and facilitating organisational
learning. The information communication technology at Landlock
academic library has also been critical in enhancing the knowledge
management processes. Globalisation and the rapid evolution of digital
technologies resulting from the Fourth Industrial Revolution (41R) in
recent years has challenged Landlock academic library to consider
adopting artificial intelligence technologies for knowledge management.
Downloaded by Master Vincent ()
, lOMoAR cPSD| 52021443
Notwithstanding the knowledge management initiatives at this library,
employees are still reluctant to share knowledge and knowledge hoarding
and hiding in rife .You have been awarded a contract as a knowledge
manager to review ten years of knowledge management practices at
Landlock Academic Library and chart the way forward for a better
knowledge management practice. Your first step is to conduct a
knowledge audit.
Considering the above scenario, answer the following questions:
1.1 Assess the current state of knowledge management implementation at
Landlock academic library highlighting the strengths and
weaknesses of the knowledge management implementation that are
obvious at this library. In your answer indicate how the major
knowledge management challenges in this library may be
overcomed. (10 marks )
QUESTION 1: Knowledge Management at
Landlock Academic Library
1.1 Assessment of the Current State of
Knowledge Management Implementation
Downloaded by Master Vincent ()