SALESFORCE ADMIN 2025
CERTIFICATION EXAM PRACTICE
QUESTIONS WITH CORRECT
DETAILED ANSWERS ALREADY
GRADED A+
< LATEST VERSION >
1. How can a System Administrator discover who added a field to the account
page layout?
A. Run an Account History report.
B. Download the Setup Audit Trail.
C. Create a poll in the Admin Chatter group.
D. Review the Account Last Modified By field. - ANSWER 🗸 B
2. Universal Containers uses a private sharing model for Cases. Each product
line has several product specialists who want to have visibility to all Cases
involving their product line. How should the System Administrator meet this
requirement?
A. Add the product specialists to the Account Team for each Account
that has purchased a product from the product line
B. Change the Org-Wide Default for Cases to Controlled By Parent and
add product specialists to Account Teams.
C. Create a pre-defined Case Team for each group of product specialists
and assign the team using Case Assignment Rules.
, D. Create an owner-based Case Sharing Rule to share corresponding
Cases with the product specialist role. - ANSWER 🗸 C
3. Universal Containers uses a custom object within the product development
team. Product development, executives, and System Administrators should
be the only users with access to records of this object. Product development
needs read/write access to all the records within the object, while the
executives should only be able to view the records. How can the System
Administrator configure the security model to meet these requirements?
A. Set the Organization-Wide Defaults for the custom object to Private;
give the Product Development Profile Modify All for the object; give
the Executive Profile View All access.
B. Set the Organization-Wide Defaults for the custom object to Public
Read Write; Give the Product Development Profile Read, Create, Edit
permissions; give the Executive Profile Read Only permissions for
that object.
C. Set the Organization - wide Defaults for the custom object to Private :
add the Executive - ANSWER 🗸 A
4. Universal Containers uses a hybrid sharing model where Accounts and
Contacts are Read Only and Opportunities and Cases are Private. Account
Executives (AE) own all the Accounts. Some Contacts are owned by aes,
and other Contacts are owned by support reps. How should the System
Administrator ensure the aes can edit all the Contacts associated with their
Accounts, no matter who owns the Contact?
A. Create a read/write Sharing Rule to share all related Contacts with the
Account owner.
B. Use the Mass Transfer Tool to transfer ownership of all Contacts to
the AES .
C. Select the edit all associated contacts option for the AE Role in the
Role Hierarchy
D. Account owner privileges give the AE edit access to all related
records by default. - ANSWER 🗸 D
,5. The Password Policy shows that the length of time until passwords expire is
90 days. However, some users find that their passwords expire every 14
days. Where should the System Administrator change the password
expiration period for these users?
A. Profiles assigned to the Users
B. Individual User records
C. Roles assigned to the Users
D. Permission Sets assigned to the Users - ANSWER 🗸 A
6. How should a System Administrator provide a Sales Rep Commission report
that is visible only to the Executive Team?
A. Set Opportunity Org-Wide Default Sharing Settings to Private.
B. Oname the report "For Executive Team Use Only- DO NOT USE.
C. Save the report in the My Personal Report folder.
D. Save the report in a folder shared with the Executive Team. -
ANSWER 🗸 D
7. Universal Containers has three Account record types: Prospect, Customer,
and Vendor. The Customer record type is only for Accounts that have a
Closed Won Opportunity How should a System Administrator prevent users
from selecting the Customer Record Type when they create new Account
records?
A. Remove the Customer Record Type as an Assigned Record Type in
the users' Profiles and Permission Sets
B. Create an Account Validation Rule that prevents new Accounts with
the Customer Record Type from being saved.
C. Create an Account Auto-Assignment Rule to assign the Prospect
Record Type to all new Accounts.
D. Create a Workflow Rule or Process to change the Record Type from
Customer to Prospect. - ANSWER 🗸 A
8. A Delegated Administrator at Universal Containers cannot edit the Created
Date field for the Account record. What reason should the System
Administrator give for why this is occurring?
, A. This user does not have Edit permissions on the Account object.
B. This is a System Audit field and it is Read-Only for existing records.
C. This field is Read-Only in Field-Level Security settings
D. This field is defined as Read-Only on the Page Layout - ANSWER 🗸
B
9. Universal Containers has a renewals sales team that will use the Opportunity
object. They want to use many of the same picklist fields that are already
defined, but will need unique picklist values What feature allows a System
Administrator to maintain the same field for two different teams?
A. Page Layouts
B. Permission Sets
C. Sales Processes
D. Record Types - ANSWER 🗸 D
10.Universal Containers has a sales team focused on renewals. They will use
many of the teams, but need different Stage values. What should the System
Administrator update to support this requirement?
A. Stage field picklist options in Record Types
B. Stage Selected Values in the Sales Processes
C. Page Layouts to include the correct field
D. Field-Level Security in the User Profile - ANSWER 🗸 B
11.Universal Containers has a complex sales process with multiple record
types, each shared with all Profiles. Some users complain about the Record
Type selection screen when creating new Opportunities. Which two actions
should the System Administrator take to allow these users to bypass
choosing a Record Type?
Choose 2 answers
A. Remove Record Types from the users' Profiles.
B. Remove Record Types from the users' Sales Process.
C. Remove the Record Type field from the users' Page Layout.
CERTIFICATION EXAM PRACTICE
QUESTIONS WITH CORRECT
DETAILED ANSWERS ALREADY
GRADED A+
< LATEST VERSION >
1. How can a System Administrator discover who added a field to the account
page layout?
A. Run an Account History report.
B. Download the Setup Audit Trail.
C. Create a poll in the Admin Chatter group.
D. Review the Account Last Modified By field. - ANSWER 🗸 B
2. Universal Containers uses a private sharing model for Cases. Each product
line has several product specialists who want to have visibility to all Cases
involving their product line. How should the System Administrator meet this
requirement?
A. Add the product specialists to the Account Team for each Account
that has purchased a product from the product line
B. Change the Org-Wide Default for Cases to Controlled By Parent and
add product specialists to Account Teams.
C. Create a pre-defined Case Team for each group of product specialists
and assign the team using Case Assignment Rules.
, D. Create an owner-based Case Sharing Rule to share corresponding
Cases with the product specialist role. - ANSWER 🗸 C
3. Universal Containers uses a custom object within the product development
team. Product development, executives, and System Administrators should
be the only users with access to records of this object. Product development
needs read/write access to all the records within the object, while the
executives should only be able to view the records. How can the System
Administrator configure the security model to meet these requirements?
A. Set the Organization-Wide Defaults for the custom object to Private;
give the Product Development Profile Modify All for the object; give
the Executive Profile View All access.
B. Set the Organization-Wide Defaults for the custom object to Public
Read Write; Give the Product Development Profile Read, Create, Edit
permissions; give the Executive Profile Read Only permissions for
that object.
C. Set the Organization - wide Defaults for the custom object to Private :
add the Executive - ANSWER 🗸 A
4. Universal Containers uses a hybrid sharing model where Accounts and
Contacts are Read Only and Opportunities and Cases are Private. Account
Executives (AE) own all the Accounts. Some Contacts are owned by aes,
and other Contacts are owned by support reps. How should the System
Administrator ensure the aes can edit all the Contacts associated with their
Accounts, no matter who owns the Contact?
A. Create a read/write Sharing Rule to share all related Contacts with the
Account owner.
B. Use the Mass Transfer Tool to transfer ownership of all Contacts to
the AES .
C. Select the edit all associated contacts option for the AE Role in the
Role Hierarchy
D. Account owner privileges give the AE edit access to all related
records by default. - ANSWER 🗸 D
,5. The Password Policy shows that the length of time until passwords expire is
90 days. However, some users find that their passwords expire every 14
days. Where should the System Administrator change the password
expiration period for these users?
A. Profiles assigned to the Users
B. Individual User records
C. Roles assigned to the Users
D. Permission Sets assigned to the Users - ANSWER 🗸 A
6. How should a System Administrator provide a Sales Rep Commission report
that is visible only to the Executive Team?
A. Set Opportunity Org-Wide Default Sharing Settings to Private.
B. Oname the report "For Executive Team Use Only- DO NOT USE.
C. Save the report in the My Personal Report folder.
D. Save the report in a folder shared with the Executive Team. -
ANSWER 🗸 D
7. Universal Containers has three Account record types: Prospect, Customer,
and Vendor. The Customer record type is only for Accounts that have a
Closed Won Opportunity How should a System Administrator prevent users
from selecting the Customer Record Type when they create new Account
records?
A. Remove the Customer Record Type as an Assigned Record Type in
the users' Profiles and Permission Sets
B. Create an Account Validation Rule that prevents new Accounts with
the Customer Record Type from being saved.
C. Create an Account Auto-Assignment Rule to assign the Prospect
Record Type to all new Accounts.
D. Create a Workflow Rule or Process to change the Record Type from
Customer to Prospect. - ANSWER 🗸 A
8. A Delegated Administrator at Universal Containers cannot edit the Created
Date field for the Account record. What reason should the System
Administrator give for why this is occurring?
, A. This user does not have Edit permissions on the Account object.
B. This is a System Audit field and it is Read-Only for existing records.
C. This field is Read-Only in Field-Level Security settings
D. This field is defined as Read-Only on the Page Layout - ANSWER 🗸
B
9. Universal Containers has a renewals sales team that will use the Opportunity
object. They want to use many of the same picklist fields that are already
defined, but will need unique picklist values What feature allows a System
Administrator to maintain the same field for two different teams?
A. Page Layouts
B. Permission Sets
C. Sales Processes
D. Record Types - ANSWER 🗸 D
10.Universal Containers has a sales team focused on renewals. They will use
many of the teams, but need different Stage values. What should the System
Administrator update to support this requirement?
A. Stage field picklist options in Record Types
B. Stage Selected Values in the Sales Processes
C. Page Layouts to include the correct field
D. Field-Level Security in the User Profile - ANSWER 🗸 B
11.Universal Containers has a complex sales process with multiple record
types, each shared with all Profiles. Some users complain about the Record
Type selection screen when creating new Opportunities. Which two actions
should the System Administrator take to allow these users to bypass
choosing a Record Type?
Choose 2 answers
A. Remove Record Types from the users' Profiles.
B. Remove Record Types from the users' Sales Process.
C. Remove the Record Type field from the users' Page Layout.
