ISA Utility Specialist Exam Questions And Answers
In the U.S., enforcement of safety work rules resides with: - Answer-Occupational
Safety & Health Administration
(OSHA)
/.Utility pruning is the pruning of trees located in the vicinity of power lines for the
purpose of __________ __________ __________. - Answer-ensuring reliable service
/.A comprehensive vegetation management program should be __________ rather than
reactive, & based on principals of __________ vegetation management. - Answer-
proactive;
integrated
/.What is a volt? - Answer-a unit of electrical force
/.Major storms or __________ weather events are the usual cause of power outages
over large areas. - Answer-catastrophic
/.Without __________, messages can have multiple meanings. - Answer-context
/.ISA BMPs provide a practical guide for implementing __________ __________. -
Answer-industry standards
/.Electrical resistance determines how much __________ is required to move electricity
along a conductor and is measured in __________. - Answer-energy;
ohms
/.When communicating, a person's experience & __________ will influence how the
person reacts. - Answer-perceptions
/.Crew mobilization for a storm event is much more rapid from a __________ status. -
Answer-standby
/.NERC standards are specific to what line voltages? - Answer-200 kV & above
/.An important first step in any vegetation management program should be to asses
system conditions, which is often done through an __________. - Answer-inventory
/.Which type of cuts are less unacceptable? - Answer-internodal cuts
(e.g. topping)
,/.A worker neglecting to wear cut-resistant chaps while operating a chainsaw is
committing an unsafe __________, while an employer failing to provide chaps is
creating an unsafe __________. - Answer-act;
condition
/.A conductor carrying more than __________ volts would be considered a NERC line. -
Answer-200,000
/.Communication is both verbal & nonverbal. When a customer is confronted with
contradictory information, the person will usually believe the __________ message. -
Answer-nonverbal
/.Voluntary safety standards for pruning, trimming, repairing, maintaining & removing
trees, & cutting brush: - Answer-ANSI Z133
/.NERC standards require the reporting of all tree caused outages by __________
categories - Answer-three
/.A traditional cycle will schedule maintenance __________ trees grow into conductors.
- Answer-before
/.Which type of cuts are more acceptable? - Answer-nodal cuts
(e.g. drop-crotch, thinning)
/.The __________-__________ rule suggests that workers should take time before
starting a job to check for potentially unsafe conditions & discuss them. - Answer-two-
minute
/.According to ANSI Z133, the minimum approach distance for persons other than
qualified line-clearance arborists for 50 kV & less is __________. - Answer-10 feet
/.Trees growing into contact with a single-phase distribution conductor pose
__________ threat of a tree-ground fault. - Answer-little
/.Where should the final cut be made for proper utility pruning? - Answer-just outside of
the branch bark ridge and the branch collar
/.A vegetation management scheduling unit may be an entire __________ or a
__________ __________. - Answer-circuit;
geographical area
/.2 examples of protective equipment: - Answer-circuit breakers
lightning receptors
/.On a storm site, cutting should not begin until all risks have been assessed & the
__________ approach has been decided & adopted. - Answer-safest
, /.Actively __________ can facilitate understanding a customer's perceptions and
demonstrate the utility representative's sincere interest in a customer. - Answer-listening
/.As clearance work progresses, __________ between crews & dispatcher is critically
important to determine locations of downed or damaged lines. - Answer-communication
/.__________ negotiation uses the best aspects from both hard & soft bargaining. -
Answer-interest-based
/.An energized wire or conductor in a circuit is also known as a __________. - Answer-
phase
/.Fast-growing, problem species are sometimes known as __________ __________. -
Answer-cycle busters
/.Flush cuts damage which tissues? - Answer-the trunk
/.Clearing for a new distribution line is likely to be paid for by a __________ budget. -
Answer-capital
/.Surface temperatures at the point of contact with high voltage can reach __________
degrees F. - Answer-1,000
/.__________ __________ occurs when someone touches an energized fixture.
__________ __________ can occur when a person touches a conductive object that is
in contact with an energized fixture. - Answer-direct contact;
indirect contact
/.A grid-based scheduling system is most likely to be used by highly __________
utilities. - Answer-urbanized
/.Why is utility pruning done? - Answer-to maintain safety and rights-of-way
/.Reactive maintenance is often called __________. - Answer-hotspotting
/.True or False?
Guy wires are intended to help support poles but may become unintentionally
energized. - Answer-true
/.One of the highest personal risks in a storm is __________. - Answer-fatigue
/.When trying to negotiate mutually agreeable solutions & gain commitment based on
customer interests, the focus should be on __________, no on specific individuals. -
Answer-issues
In the U.S., enforcement of safety work rules resides with: - Answer-Occupational
Safety & Health Administration
(OSHA)
/.Utility pruning is the pruning of trees located in the vicinity of power lines for the
purpose of __________ __________ __________. - Answer-ensuring reliable service
/.A comprehensive vegetation management program should be __________ rather than
reactive, & based on principals of __________ vegetation management. - Answer-
proactive;
integrated
/.What is a volt? - Answer-a unit of electrical force
/.Major storms or __________ weather events are the usual cause of power outages
over large areas. - Answer-catastrophic
/.Without __________, messages can have multiple meanings. - Answer-context
/.ISA BMPs provide a practical guide for implementing __________ __________. -
Answer-industry standards
/.Electrical resistance determines how much __________ is required to move electricity
along a conductor and is measured in __________. - Answer-energy;
ohms
/.When communicating, a person's experience & __________ will influence how the
person reacts. - Answer-perceptions
/.Crew mobilization for a storm event is much more rapid from a __________ status. -
Answer-standby
/.NERC standards are specific to what line voltages? - Answer-200 kV & above
/.An important first step in any vegetation management program should be to asses
system conditions, which is often done through an __________. - Answer-inventory
/.Which type of cuts are less unacceptable? - Answer-internodal cuts
(e.g. topping)
,/.A worker neglecting to wear cut-resistant chaps while operating a chainsaw is
committing an unsafe __________, while an employer failing to provide chaps is
creating an unsafe __________. - Answer-act;
condition
/.A conductor carrying more than __________ volts would be considered a NERC line. -
Answer-200,000
/.Communication is both verbal & nonverbal. When a customer is confronted with
contradictory information, the person will usually believe the __________ message. -
Answer-nonverbal
/.Voluntary safety standards for pruning, trimming, repairing, maintaining & removing
trees, & cutting brush: - Answer-ANSI Z133
/.NERC standards require the reporting of all tree caused outages by __________
categories - Answer-three
/.A traditional cycle will schedule maintenance __________ trees grow into conductors.
- Answer-before
/.Which type of cuts are more acceptable? - Answer-nodal cuts
(e.g. drop-crotch, thinning)
/.The __________-__________ rule suggests that workers should take time before
starting a job to check for potentially unsafe conditions & discuss them. - Answer-two-
minute
/.According to ANSI Z133, the minimum approach distance for persons other than
qualified line-clearance arborists for 50 kV & less is __________. - Answer-10 feet
/.Trees growing into contact with a single-phase distribution conductor pose
__________ threat of a tree-ground fault. - Answer-little
/.Where should the final cut be made for proper utility pruning? - Answer-just outside of
the branch bark ridge and the branch collar
/.A vegetation management scheduling unit may be an entire __________ or a
__________ __________. - Answer-circuit;
geographical area
/.2 examples of protective equipment: - Answer-circuit breakers
lightning receptors
/.On a storm site, cutting should not begin until all risks have been assessed & the
__________ approach has been decided & adopted. - Answer-safest
, /.Actively __________ can facilitate understanding a customer's perceptions and
demonstrate the utility representative's sincere interest in a customer. - Answer-listening
/.As clearance work progresses, __________ between crews & dispatcher is critically
important to determine locations of downed or damaged lines. - Answer-communication
/.__________ negotiation uses the best aspects from both hard & soft bargaining. -
Answer-interest-based
/.An energized wire or conductor in a circuit is also known as a __________. - Answer-
phase
/.Fast-growing, problem species are sometimes known as __________ __________. -
Answer-cycle busters
/.Flush cuts damage which tissues? - Answer-the trunk
/.Clearing for a new distribution line is likely to be paid for by a __________ budget. -
Answer-capital
/.Surface temperatures at the point of contact with high voltage can reach __________
degrees F. - Answer-1,000
/.__________ __________ occurs when someone touches an energized fixture.
__________ __________ can occur when a person touches a conductive object that is
in contact with an energized fixture. - Answer-direct contact;
indirect contact
/.A grid-based scheduling system is most likely to be used by highly __________
utilities. - Answer-urbanized
/.Why is utility pruning done? - Answer-to maintain safety and rights-of-way
/.Reactive maintenance is often called __________. - Answer-hotspotting
/.True or False?
Guy wires are intended to help support poles but may become unintentionally
energized. - Answer-true
/.One of the highest personal risks in a storm is __________. - Answer-fatigue
/.When trying to negotiate mutually agreeable solutions & gain commitment based on
customer interests, the focus should be on __________, no on specific individuals. -
Answer-issues
