BUS515
Labor Relations & Conflict Resolution
Midterms Exam Review (Qns & Ans)
2025
1. Which of the following is a core function of a union in
collective bargaining?
- A. Enforcing management rules
- B. Negotiating wages, working conditions, and benefits
- C. Replacing management decision-making
- D. Eliminating non-unionized workers
ANS: B
Rationale: Unions primarily focus on negotiating with
employers on behalf of their members to improve wages, benefits,
and working conditions.
©2025
,2. What is the main purpose of grievance procedures in labor
relations?
- A. To terminate underperforming employees
- B. To resolve disputes between employees and management
- C. To prevent union activities
- D. To establish new employment policies
ANS: B
Rationale: Grievance procedures aim to address and resolve
conflicts that arise during employment, fostering a cooperative
work environment.
3. Which legislation in the U.S. allows employees the right to
organize unions and engage in collective bargaining?
- A. The Wagner Act
- B. The Taft-Hartley Act
- C. The Landrum-Griffin Act
- D. The Fair Labor Standards Act
ANS: A
Rationale: The Wagner Act (also known as the National
Labor Relations Act) protects employees’ rights to unionize and
engage in collective bargaining.
©2025
, 4. Which method of conflict resolution involves a third-party
decision that is legally binding?
- A. Mediation
- B. Arbitration
- C. Negotiation
- D. Conciliation
ANS: B
Rationale: Arbitration involves a neutral third party whose
decision is binding and enforceable by law.
5. Which of the following is typically included in a collective
bargaining agreement?
- A. Organizational profit-sharing plans
- B. Dispute resolution processes
- C. Marketing strategies
- D. Stock market predictions
ANS: B
Rationale: Collective bargaining agreements often include
processes for resolving disputes, along with terms for wages,
benefits, and working conditions.
©2025
Labor Relations & Conflict Resolution
Midterms Exam Review (Qns & Ans)
2025
1. Which of the following is a core function of a union in
collective bargaining?
- A. Enforcing management rules
- B. Negotiating wages, working conditions, and benefits
- C. Replacing management decision-making
- D. Eliminating non-unionized workers
ANS: B
Rationale: Unions primarily focus on negotiating with
employers on behalf of their members to improve wages, benefits,
and working conditions.
©2025
,2. What is the main purpose of grievance procedures in labor
relations?
- A. To terminate underperforming employees
- B. To resolve disputes between employees and management
- C. To prevent union activities
- D. To establish new employment policies
ANS: B
Rationale: Grievance procedures aim to address and resolve
conflicts that arise during employment, fostering a cooperative
work environment.
3. Which legislation in the U.S. allows employees the right to
organize unions and engage in collective bargaining?
- A. The Wagner Act
- B. The Taft-Hartley Act
- C. The Landrum-Griffin Act
- D. The Fair Labor Standards Act
ANS: A
Rationale: The Wagner Act (also known as the National
Labor Relations Act) protects employees’ rights to unionize and
engage in collective bargaining.
©2025
, 4. Which method of conflict resolution involves a third-party
decision that is legally binding?
- A. Mediation
- B. Arbitration
- C. Negotiation
- D. Conciliation
ANS: B
Rationale: Arbitration involves a neutral third party whose
decision is binding and enforceable by law.
5. Which of the following is typically included in a collective
bargaining agreement?
- A. Organizational profit-sharing plans
- B. Dispute resolution processes
- C. Marketing strategies
- D. Stock market predictions
ANS: B
Rationale: Collective bargaining agreements often include
processes for resolving disputes, along with terms for wages,
benefits, and working conditions.
©2025
