9/15/2018 Final Exam
Question 1 This specifies the probability that a certain number of customers will arrive in a given
Answer saved time period.
Marked out of
1.00 Select one:
a. Poisson probability distribution
b. Exponential distribution
c. None of these
d. Waiting Line
Question 2 Which of these are key concepts of attention for managers?
Answer saved
Marked out of Select one:
1.00
a. Improve constantly and forever the system of production and service
b. Management should learn their responsibilities, and take on leadership
c. All of these
d. Supervision should be to help people and machines and gadgets to do a
better job
Question 3 A system that is used to maintain a desired level of quality in a product or service.
Answer saved
Marked out of Select one:
1.00
a. Globalization
b. Quality Control
c. Materials Management
d. Production Planning and Control
Question 4 Repositories of data specially prepared to support decision-making applications.
Answer saved
Marked out of Select one:
1.00
a. Error
b. Forecasting
c. Data Warehouses
d. Mean Absolute Deviation
https://blended.amauonline.com/mod/quiz/attempt.php?attempt=30004382#q17 1/13
, 9/15/2018 Final Exam
Question 5 Uniquely identify every package in the pipeline.
Answer saved
Marked out of Select one:
1.00
a. Less-than-truckload carriers
b. Traditional Bar Codes
c. Motor Carrier Industry
d. Customer
Question 6 Plans and designs for the delivery, distribution, storage, collection, and removal of
Answer saved occupant-generated streams of materials and services.
Marked out of
1.00 Select one:
a. Materials Management
b. Redundancy
c. Materials
d. Safety Stock
Question 7 Which of these are characteristics of service design?
Answer saved
Marked out of Select one:
1.00
a. Tangible and intangible
b. Analysis, Concept, Synthesis
c. Strengths, Weaknesses, Opportunities, Time
d. Exist before being purchased
Question 8 A process improvement training and appraisal program and service administered and
Answer saved marketed by Carnegie Mellon University and required by many DOD and U.S.
Marked out of Government contracts, especially in software development.
1.00
Select one:
a. Quality Assessment
b. Capability Maturity Model Integration
c. Enterprise Quality Management Software
d. Improvement
https://blended.amauonline.com/mod/quiz/attempt.php?attempt=30004382#q17 2/13
Question 1 This specifies the probability that a certain number of customers will arrive in a given
Answer saved time period.
Marked out of
1.00 Select one:
a. Poisson probability distribution
b. Exponential distribution
c. None of these
d. Waiting Line
Question 2 Which of these are key concepts of attention for managers?
Answer saved
Marked out of Select one:
1.00
a. Improve constantly and forever the system of production and service
b. Management should learn their responsibilities, and take on leadership
c. All of these
d. Supervision should be to help people and machines and gadgets to do a
better job
Question 3 A system that is used to maintain a desired level of quality in a product or service.
Answer saved
Marked out of Select one:
1.00
a. Globalization
b. Quality Control
c. Materials Management
d. Production Planning and Control
Question 4 Repositories of data specially prepared to support decision-making applications.
Answer saved
Marked out of Select one:
1.00
a. Error
b. Forecasting
c. Data Warehouses
d. Mean Absolute Deviation
https://blended.amauonline.com/mod/quiz/attempt.php?attempt=30004382#q17 1/13
, 9/15/2018 Final Exam
Question 5 Uniquely identify every package in the pipeline.
Answer saved
Marked out of Select one:
1.00
a. Less-than-truckload carriers
b. Traditional Bar Codes
c. Motor Carrier Industry
d. Customer
Question 6 Plans and designs for the delivery, distribution, storage, collection, and removal of
Answer saved occupant-generated streams of materials and services.
Marked out of
1.00 Select one:
a. Materials Management
b. Redundancy
c. Materials
d. Safety Stock
Question 7 Which of these are characteristics of service design?
Answer saved
Marked out of Select one:
1.00
a. Tangible and intangible
b. Analysis, Concept, Synthesis
c. Strengths, Weaknesses, Opportunities, Time
d. Exist before being purchased
Question 8 A process improvement training and appraisal program and service administered and
Answer saved marketed by Carnegie Mellon University and required by many DOD and U.S.
Marked out of Government contracts, especially in software development.
1.00
Select one:
a. Quality Assessment
b. Capability Maturity Model Integration
c. Enterprise Quality Management Software
d. Improvement
https://blended.amauonline.com/mod/quiz/attempt.php?attempt=30004382#q17 2/13
