©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 8:10PM.
NHA Phlebotomy Technician Certification
Exam Questions And Answers 2025 Update.
What is the purpose of the principles of workplace safety laid down by OSHA and NIOSH? -
Answer✔To protect workers from exposure to workplace hazards
Biological hazards - Answer✔hazards such as viruses, fungi, bacteria, parasites, mold, sewage,
vectors, etc.
Chemical hazards - Answer✔non-biologic hazardous substances that cause local and systemic
adverse reactions. Examples include reagents, chemical solutions, drugs, radioactive
substances, acids, alkalis, and others.
Physical hazards - Answer✔Hazardous environmental factors that put an individual at risk.
Examples include heights, sound, light, heat, and pressure.
Ergonomic hazards - Answer✔Workplace hazards that are physical factors which can affect
posture and balance and cause musculoskeletal injuries. Examples include poor sitting and
standing postures, ill-fitting work chairs and desks, constant bending, pulling, squatting, and
others.
Safety hazards - Answer✔Workplaces hazards that are factores which make the working
environment unsafe. Examples include exposed wires, faulty machines and work surfaces,
sockets and wiring, poor lighting, and others.
Psychosocial hazards - Answer✔Workplace hazards which harm the employee's mental
wellbeing. Examples include discrimination, racism, bullying, sexual harrassment, and others.
What does OSHA stand for? - Answer✔Occupational Safety and Health Administration
What domain do workplace hazards fall under? - Answer✔Safety and Compliance
How is each domain tested? - Answer✔Candidates are asked task and knowledge focused
questions pertaining to each domain.
1
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 8:10PM.
What are the two types of blood sampling systems? - Answer✔Open systems and closed
systems
Closed systems - Answer✔Used for most routine blood sampling. These include the use of
hypodermic needles and syringes or the use of a vacuum extraction tube system.
Open systems - Answer✔These include the use of hypodermic needles and syringes that have a
winged steel needle attached to it.
What does HIPAA stand for? - Answer✔The Health Insurance Portability and Accountability Act
When was HIPAA created? - Answer✔1996
What is HIPAA? - Answer✔HIPAA is a component of federal laws requiring all medical records,
including electronic and paper records, be kept in confidence and according to the specific
principles of the law.
What is performing laboratory quality control? - Answer✔This includes measures, principles,
and practices done to remove the risk of error and other non-conforming outcomes. They
ensure the possibility of generating accurate, prompt laboratory results.
What are quality control measures used for? - Answer✔Quality control measures are used to
eliminate errors that can occur in the pre-analytic, analytic, and post-analytic stages to ensure
the generation of accurate, prompt lab results
Pre-analytic errors - Answer✔Errors that occur during the collection, transport, and preparation
of test samples.
What are examples of pre-analytic errors? - Answer✔Sample mix-ups, mislabeling, improper
collection, storage, and transportation of samples.
What are quality control measures used to eliminate errors in the pre-analytic stage? -
Answer✔The proper collection of blood samples by adhering to the principles of standard
operations, accurate labeling and transportation of specimens, accurate transportation of test
materials in their appropriate containers and at the right temperatures. It also involves the
appropriate transportation of infectious and toxic samples.
Analytic errors - Answer✔Laboratory errors which occur during testing and experimentation
When can analytic errors occur? - Answer✔This can occur during the use of incorrect reagents,
the use of defective and non-calibrated equipment, and failure to adhere to the standard
operating procedures.
What are quality control measures taken to eliminate errors in the analytic stage? -
Answer✔Proper calibration of all laboratory equipment, inventory of reagents (including their
2
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 8:10PM.
expiration dates), use of test controls, and appropriate sanctioning of personnel who violate the
principles of standard operating procedures.
Post analytic errors - Answer✔Errors that occur during the calculation, recording, and
interpretation of results.
What quality control measures can be used to reduce the risk of post-analytical errors? -
Answer✔The use of appropriate personnel to record and interpret results, and the use of
electronic calculations
What identifying characteristics must sharps' containers have according to OSHA's Bloodborne
Pathogen Standard? - Answer✔Sharps' containers must either be labeled with the universal
hazard symbol or color-coded red.
When should the contents of a sharps' container be disposed of? - Answer✔When the
container is 2/3rds full and/or when contents reach the fill line.
What can sharps' containers be made out of? - Answer✔Sharps' containers can be made from
cardboard, plastic, steel, or polymers, as long as they are closable, puncture-resistant, leak-
proof, and properly labeled or color-coded
According to OSHA standards, what is classified as biohazards/regulated waste? - Answer✔A.
Liquid and semi-liquid blood and other infectious materials
B. Items that are contaminated with blood and other infectious materials, especially those that
can release blood and infectious meterials when compressed
C. Items that are caked with blood or OPIMs and are able to release these substances when
handled
D. Contaminated sharps and other pathologic wastes containing blood or other infectious
materials
OSHA requires what characteristics of regulated waste disposal containers? - Answer✔1.
Closable
2. Built to contain contents and prevent leakage during handling and transportation
3. Labeled or color-coded appropriately
4. Closed before removal to prevent the spillage of contents
What are the OSHA developed criteria for an exposure control plan? - Answer✔1. plan must be
written specifically for the facility
2. plan must be updated and reviewed at least once a year
3. plan must use technology that reduces exposure to blood and other body fluids
3
NHA Phlebotomy Technician Certification
Exam Questions And Answers 2025 Update.
What is the purpose of the principles of workplace safety laid down by OSHA and NIOSH? -
Answer✔To protect workers from exposure to workplace hazards
Biological hazards - Answer✔hazards such as viruses, fungi, bacteria, parasites, mold, sewage,
vectors, etc.
Chemical hazards - Answer✔non-biologic hazardous substances that cause local and systemic
adverse reactions. Examples include reagents, chemical solutions, drugs, radioactive
substances, acids, alkalis, and others.
Physical hazards - Answer✔Hazardous environmental factors that put an individual at risk.
Examples include heights, sound, light, heat, and pressure.
Ergonomic hazards - Answer✔Workplace hazards that are physical factors which can affect
posture and balance and cause musculoskeletal injuries. Examples include poor sitting and
standing postures, ill-fitting work chairs and desks, constant bending, pulling, squatting, and
others.
Safety hazards - Answer✔Workplaces hazards that are factores which make the working
environment unsafe. Examples include exposed wires, faulty machines and work surfaces,
sockets and wiring, poor lighting, and others.
Psychosocial hazards - Answer✔Workplace hazards which harm the employee's mental
wellbeing. Examples include discrimination, racism, bullying, sexual harrassment, and others.
What does OSHA stand for? - Answer✔Occupational Safety and Health Administration
What domain do workplace hazards fall under? - Answer✔Safety and Compliance
How is each domain tested? - Answer✔Candidates are asked task and knowledge focused
questions pertaining to each domain.
1
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 8:10PM.
What are the two types of blood sampling systems? - Answer✔Open systems and closed
systems
Closed systems - Answer✔Used for most routine blood sampling. These include the use of
hypodermic needles and syringes or the use of a vacuum extraction tube system.
Open systems - Answer✔These include the use of hypodermic needles and syringes that have a
winged steel needle attached to it.
What does HIPAA stand for? - Answer✔The Health Insurance Portability and Accountability Act
When was HIPAA created? - Answer✔1996
What is HIPAA? - Answer✔HIPAA is a component of federal laws requiring all medical records,
including electronic and paper records, be kept in confidence and according to the specific
principles of the law.
What is performing laboratory quality control? - Answer✔This includes measures, principles,
and practices done to remove the risk of error and other non-conforming outcomes. They
ensure the possibility of generating accurate, prompt laboratory results.
What are quality control measures used for? - Answer✔Quality control measures are used to
eliminate errors that can occur in the pre-analytic, analytic, and post-analytic stages to ensure
the generation of accurate, prompt lab results
Pre-analytic errors - Answer✔Errors that occur during the collection, transport, and preparation
of test samples.
What are examples of pre-analytic errors? - Answer✔Sample mix-ups, mislabeling, improper
collection, storage, and transportation of samples.
What are quality control measures used to eliminate errors in the pre-analytic stage? -
Answer✔The proper collection of blood samples by adhering to the principles of standard
operations, accurate labeling and transportation of specimens, accurate transportation of test
materials in their appropriate containers and at the right temperatures. It also involves the
appropriate transportation of infectious and toxic samples.
Analytic errors - Answer✔Laboratory errors which occur during testing and experimentation
When can analytic errors occur? - Answer✔This can occur during the use of incorrect reagents,
the use of defective and non-calibrated equipment, and failure to adhere to the standard
operating procedures.
What are quality control measures taken to eliminate errors in the analytic stage? -
Answer✔Proper calibration of all laboratory equipment, inventory of reagents (including their
2
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 8:10PM.
expiration dates), use of test controls, and appropriate sanctioning of personnel who violate the
principles of standard operating procedures.
Post analytic errors - Answer✔Errors that occur during the calculation, recording, and
interpretation of results.
What quality control measures can be used to reduce the risk of post-analytical errors? -
Answer✔The use of appropriate personnel to record and interpret results, and the use of
electronic calculations
What identifying characteristics must sharps' containers have according to OSHA's Bloodborne
Pathogen Standard? - Answer✔Sharps' containers must either be labeled with the universal
hazard symbol or color-coded red.
When should the contents of a sharps' container be disposed of? - Answer✔When the
container is 2/3rds full and/or when contents reach the fill line.
What can sharps' containers be made out of? - Answer✔Sharps' containers can be made from
cardboard, plastic, steel, or polymers, as long as they are closable, puncture-resistant, leak-
proof, and properly labeled or color-coded
According to OSHA standards, what is classified as biohazards/regulated waste? - Answer✔A.
Liquid and semi-liquid blood and other infectious materials
B. Items that are contaminated with blood and other infectious materials, especially those that
can release blood and infectious meterials when compressed
C. Items that are caked with blood or OPIMs and are able to release these substances when
handled
D. Contaminated sharps and other pathologic wastes containing blood or other infectious
materials
OSHA requires what characteristics of regulated waste disposal containers? - Answer✔1.
Closable
2. Built to contain contents and prevent leakage during handling and transportation
3. Labeled or color-coded appropriately
4. Closed before removal to prevent the spillage of contents
What are the OSHA developed criteria for an exposure control plan? - Answer✔1. plan must be
written specifically for the facility
2. plan must be updated and reviewed at least once a year
3. plan must use technology that reduces exposure to blood and other body fluids
3
