HCAHPS and NDNQI (3) Exam
Questions and Answers 100% Pass
Describe HCAHPS - ✔✔-first standardized publicly reported survey of
patient's perspective regarding their healthcare
-government based
-all hospitals are on equal playing ground with patient satisfaction because
everyone is asked the same questions
-part of quality reporting
What are the 3 goals of HCAHPS? - ✔✔-produces comparable objective
data regarding patient satisfaction with hospital
-gives hospitals incentive to improve quality since it is reported (VERY
IMPORTANT)
-increases public accountability because it increases transparency
1
100% Pass Guarantee Katelyn Whitman, All Rights
Questions and Answers 100% Pass
Describe HCAHPS - ✔✔-first standardized publicly reported survey of
patient's perspective regarding their healthcare
-government based
-all hospitals are on equal playing ground with patient satisfaction because
everyone is asked the same questions
-part of quality reporting
What are the 3 goals of HCAHPS? - ✔✔-produces comparable objective
data regarding patient satisfaction with hospital
-gives hospitals incentive to improve quality since it is reported (VERY
IMPORTANT)
-increases public accountability because it increases transparency
1
100% Pass Guarantee Katelyn Whitman, All Rights
