SALESFORCE ADMINISTRATOR CERTIFICATION
QUESTIONS AND ANSWERS
What are the four user licenses? - Answers :Salesforce, Chatter External, Chatter Free,
Identity
What are the Salesforce default company settings? - Answers :PST USD and English
What is the identity license connected to? - Answers :The experience site or portal
What are the two ways to restrict access to data in Salesforce? - Answers :Profile and
Org Wide Defaults
How does Salesforce set access at the org level? - Answers :Trusted IP Ranges, Login
IP Ranges, Login Hours
What two org access components are set at the profile level? - Answers :Login IP
Ranges and Login Hours
What org access component is set at the org level? - Answers :Trusted IP Ranges
True or False: Ownership is shared vertically with role hierarchy sharing - Answers
:True
How might you define role hierarchy? Vertical or Horizontal Sharing? - Answers :Vertical
(Up and down the role hierarchy)
How might you define sharing rules? Vertical or horizontal? - Answers :Horizontal
(within the same level of the hierarchy)
What are the "horizontal" and "vertical" ways of record sharing? - Answers :Role
Hierarchies and Sharing Rules
What objects can Teams sharing be used on? - Answers :TACO - Accounts, Cases,
Opportunities
True or False: Field level security still allows access to the field data in reports. -
Answers :False
True or False: Page Layout allows field data to be accessed in reports. - Answers :True
Which option suppresses data access: Field Level Security or Page Layout? - Answers
:Field Level Security
, What security feature allows you to specify a name in your org URLs? - Answers :My
Domain
What are the object permissions on the profile that allow you to bypass org wide
defaults? - Answers :View All and Modify All
What does the profile determine? - Answers :what you can see and what you can do
True or False: Standard profiles can be edited. - Answers :False
True or False: Standard profiles can be deleted - Answers :False
Where are the login hours set? - Answers :On the profile
Where are feature licenses set? - Answers :On the user record
Where are the login IP ranges set? - Answers :On the profile
What happens if you don't have a profile? - Answers :You can't access records in the
system
What license would you assign a consultant working on the experience portal? -
Answers :Identity
What license do you need to access data in Salesforce that you do and don't own? -
Answers :Salesforce
How does Salesforce evaluate access? (three levels) - Answers :License, profile,
permission set
What is the way to restrict access to an object? - Answers :Org Wide Defaults
What are the three key org wide default settings for record access? - Answers :Private,
Public Read, Public Read Write Transfer
Where is the CRED set in Salesforce? - Answers :On the profile and permission set
What does CRED stand for? - Answers :Create, Read, Edit, Delete
What does CRED define? - Answers :The things you can do with an object as defined
on the profile
How can you remove someone from the role hierarchy? - Answers :Select "none
specified" in the role dropdown on the user record.
QUESTIONS AND ANSWERS
What are the four user licenses? - Answers :Salesforce, Chatter External, Chatter Free,
Identity
What are the Salesforce default company settings? - Answers :PST USD and English
What is the identity license connected to? - Answers :The experience site or portal
What are the two ways to restrict access to data in Salesforce? - Answers :Profile and
Org Wide Defaults
How does Salesforce set access at the org level? - Answers :Trusted IP Ranges, Login
IP Ranges, Login Hours
What two org access components are set at the profile level? - Answers :Login IP
Ranges and Login Hours
What org access component is set at the org level? - Answers :Trusted IP Ranges
True or False: Ownership is shared vertically with role hierarchy sharing - Answers
:True
How might you define role hierarchy? Vertical or Horizontal Sharing? - Answers :Vertical
(Up and down the role hierarchy)
How might you define sharing rules? Vertical or horizontal? - Answers :Horizontal
(within the same level of the hierarchy)
What are the "horizontal" and "vertical" ways of record sharing? - Answers :Role
Hierarchies and Sharing Rules
What objects can Teams sharing be used on? - Answers :TACO - Accounts, Cases,
Opportunities
True or False: Field level security still allows access to the field data in reports. -
Answers :False
True or False: Page Layout allows field data to be accessed in reports. - Answers :True
Which option suppresses data access: Field Level Security or Page Layout? - Answers
:Field Level Security
, What security feature allows you to specify a name in your org URLs? - Answers :My
Domain
What are the object permissions on the profile that allow you to bypass org wide
defaults? - Answers :View All and Modify All
What does the profile determine? - Answers :what you can see and what you can do
True or False: Standard profiles can be edited. - Answers :False
True or False: Standard profiles can be deleted - Answers :False
Where are the login hours set? - Answers :On the profile
Where are feature licenses set? - Answers :On the user record
Where are the login IP ranges set? - Answers :On the profile
What happens if you don't have a profile? - Answers :You can't access records in the
system
What license would you assign a consultant working on the experience portal? -
Answers :Identity
What license do you need to access data in Salesforce that you do and don't own? -
Answers :Salesforce
How does Salesforce evaluate access? (three levels) - Answers :License, profile,
permission set
What is the way to restrict access to an object? - Answers :Org Wide Defaults
What are the three key org wide default settings for record access? - Answers :Private,
Public Read, Public Read Write Transfer
Where is the CRED set in Salesforce? - Answers :On the profile and permission set
What does CRED stand for? - Answers :Create, Read, Edit, Delete
What does CRED define? - Answers :The things you can do with an object as defined
on the profile
How can you remove someone from the role hierarchy? - Answers :Select "none
specified" in the role dropdown on the user record.
