Expert Verified
1. Describe..an..experience..in..which..you..used..one..of..your..five..si
gnature..strengths..(i.e.,..the..first..five)..from..the..survey..results..to..
overcome..a..challenge.
While..working..at..a..community..center..on..a..volunteer..basis,..I..remember..t
he..memorable..challenge..we..faced..as..the..team..was..assigned..to..work..for..t
he..benefit..of..less..fortunate..families...Given..time..constraints..and..scarce..re
sources,..I..relied..on..my..signature..strengths:..judgment..and..critical..thinkin
g...I..spoke..with..team..members..concerning..our..available..resources..and..ou
r..brainstorming..ability..to..creatively..utilize..the..resources..we..have..or..hope.
.to..possess...We..devised..a..plan..that..met..our..objectives..and..generated..mor
e..involvement..from..the..residents..by..looking..at..things..from..different..angl
es..and..encouraging..people..to..speak..their..minds.
a. Explain..how..you..could..apply..the..strength..identified..in..part..A
1..as..a..values-
based..leader..in..your..new..position..as..the..customer..service..m
anager..from..the..scenario.
Now,..in. . the. . customer. . service. . manager. . role,..I..will. . be. . able. . to..repe
atedly..help..exercise..my..judgment..and..critical..thinking..since..I..will..b
e..tackling..problems..in..a..cross-
functional..manner...I..will..invite..my..team..members..to..express..their..
opinions,..which..is..essential..to. . fostering..creativity...For..example,..in..
the..case..of..handling..customer..problems,..I..am..going..to..create..a..task
..force..to..gather..different . . opinions..on..how..to..deal..with..these..issue
s..so..that..not..only..the..problem..is..addressed..but..also..how..to..enhanc
e..other..concerns..that..may..arise.
2. Describe..an..experience..in..which..being..more..assertive..in..one..of.
.your..five..lesser..strengths..(i.e.,..the..last..five)..from..the..survey..result
s..could..have..positively..influenced..the..outcome.
Considering..my..group..work..experiences..in..college,..the..relative..weakness..r
eferring..to..my..hope..and..optimism..could..have..benefited..the..group. . dyna