ANSWERS [ GRADED A+]
communication - ✔✔"The process by which information is exchanged between a
sender and a receiver with the goal of reaching a mutual understanding
telework (telecommuting) - ✔✔a work arrangement whereby an individual
employee works from home, a satellite office, or mobile office with a computer
connection to the main office
message - ✔✔the thoughts and feelings that the communicator is attempting to
elicit in the receiver
©morren2024/2025.Year published 2025.
,feedback - ✔✔any information that people receive about their behaviour or
performance, its effect on others, or comparison to a standard or expectation
What are the main components of the "Communication Process Model"`in order?
- ✔✔Sender/Receiver, channel for transmission (medium), barriers and a
feedback loop
Define "Sender" and describe what this person does. - ✔✔the person originating
the message. The sender has to form the message in their mind and then encode
it into a message that can be transmitted.
How can messages be encoded? - ✔✔in words, gestures, pictures, sound, etc.
Give examples of "barriers" - ✔✔perceptual filters, status of the sender distort
the decoding
©morren2024/2025.Year published 2025.
,Another word for barrier - ✔✔Noise
What are the two primary components of a message? - ✔✔1. The thought or
conceptual component
2. The feeling/emotional component
What is the though/conceptual component of a messge? - ✔✔The content:
contained in the words, ideas, sympbols and concepts chosen to relay the
message
What is the feeling/emotional component of a message? - ✔✔its affect:
contained in the intensity, force, and sometimes the gestures (in a face-to-face
situation) of the communicator.
What is important about the feeling component of a message? - ✔✔It gives the
message itsfull meaning
©morren2024/2025.Year published 2025.
, When does feedback occur? - ✔✔When the receiver provides the communicator
with a verbal and/or nonverbal response to the message, resulting in th originl
sender becoming the receiver and the original receiver becoming the sender
The communication process model is linear. True or False? - ✔✔False- visually,
the model depicts a one-way flow of information from sender to receiver, in fact
commuinication is a transaction.
nonverbal communication - ✔✔all elements of communication that do not
involve words.
Mos of the meaning of a message is through what? - ✔✔Non-verbal
communication, rather than through the words themselvels
©morren2024/2025.Year published 2025.