OPERATIONS MANAGEMENT CREATING VALUE ALONG THE
ii ii ii ii ii
SUPPLY CHAIN 9TH EDITION.
ii ii ii ii
ALL CHAPTERS ARE COMPLETED
ii ii ii
Operations iManagement iiCreating iiValue iiAlong iithe iiSupply
iiChain
,TABLE OF CONTENTS
i i
1 iiIntroduction iito iiOperations iiand iiSupply iiChain
Management
ii i i 2 iiQuality iiManagement
3 iiStatistical iiProcess iiControl
S3 iiOperational iiDecision-Making iiTools: iiAcceptance
ii Sampling ii 4 iiProduct iiDesign
5 Service iiDesign
6 Processes iiand iiTechnology
7 Capacity iiand iiFacilities iiDesign
S7 iiOperational iiDecision-Making iiTools: iiFacility
Location iiModels
ii i i 8 iiHuman iiResources
S8 iiOperational iiDecision-Making iiTools: iiWork
Measurement
ii ii 9 iiProject iiManagement
10 iiSupply iiChain iiManagement iiStrategy iiand
Design i i 11 iiGlobal iiSupply iiChain iiProcurement
ii
ii and iiDistribution
S11 iiOperational iiDecision-Making iiTools: iiTransportation iiand iiTransshipment iiModels
Operations iManagement iiCreating iiValue iiAlong iithe iiSupply
iiChain
,12 Forecasting
13 Inventory iiManagement
S13 iiOperational iiDecision-Making iiTools:
ii Simulation ii 14 iiSales iiand iiOperations
ii Planning
S14 iiOperational iiDecision-Making iiTools: iiLinear
Programming
ii ii 15 iiResource iiPlanning iiSystems
16 iiLean iiProduction
Systems
ii ii 17 iiScheduling
Operations iManagement iiCreating iiValue iiAlong iithe iiSupply
iiChain
, Concept Check Questions for Learning Objectives
i ii i i ii
Chapter ii1 ii– iiIntroduction iitoiiOperationsiand iiSupply iiChain iiManagement
TheiOperations iiFunction
1. The iioperations iifunction iiinteracts iiwith
a. Marketing
b. Suppliers
c. Human iiresources
d. Finance
e. All iiof iithe iiabove
Difficulty: iiEasy ii
iiAnswer: iid
2. Operations iiis iioften iidescribed iias
a. the iicreative iicore iiof iian iiorganization
b. a iitransformation iiprocess
c. the iisource iiof iifirm iiprofitability
d. all iiof iithe iiabove
Difficulty: iiEasy ii
iiAnswer: iib
The iiEvolution iiof iiOperations iiand iiSupply iiChain iiManagement
1. ii helped iito iienable iithe iiIndustrial iiRevolution.
a. Linear iiprogramming
b. Quality iicircles
Operations iManagement iiCreating iiValue iiAlong iithe iiSupply
iiChain