2025/2026) QUESTIONS AND VERIFIED ANSWERS WITH
COMPLETE SOLUTION
The 4 general functions of an EMD.
1 Receive and Process Telephone Calls
2 Dispatch and Coordinate EMS Resources
3. Provide Instructions to Callers and Information to Responders.
4. Coordinate with other Public Safety Agencies.
What are the 5 roles of the EMD?
1 Telephone Interrogation
2 Triage
3 Dispatch Allocation and Field Communication
4 Logistics Coordination
5 Resource Networking.
What is the difference between field and DLS assessment?
The field provider is able to use all senses to assess a scene and the
patient/s.
The EMD relies on the caller answering structured protocol driven
questions to help priorotise the key symptoms.
, Repititive Persistance
1. Combine a command with a reason.
2. Firm but caring tone.
3. Repeat it Verbatim.
The 4 essential elements of "Negligence"
1. Duty
2. Breach of duty
3. Injury/damage/suffering
4. Causation
Order of priority for Chief Complaint
1. Safety Related
2. = Trauma choose mechanism of injury
3. = Medical choose foremost symptom.
4. CC = fitting goto protocol 12 regardless of LOC & Breathing
Status
DLS
Dispatch Life Support