HWCCE Exam prep with 137 Questions and
answers Latest 100% PASS
Coach Preparation, 1.1 - Correct Answers The coach's state helps the client's state.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Coach Prep Competencies, 1.1 - Correct Answers Calm, Present, emotionally available, Review
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Materials, Logistics are in place II! II! II! II!
II! First Session or before, 1.2 - Correct Answers Describe the coaching process, review client information,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! determine if this is a good fit, clarify roles and expectations, client will self-define: vision, goal, action
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! steps
II! Coaching agreement will contain, 1.2.4 - Correct Answers Logistics and responsibilities
II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Early Sessions, 1.3 - Correct Answers Client assesses current state of health/wellness, explore vision,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! identify gaps, explore preferences and priorities, Longterm goals and outcomes, short-term action steps,
II! II! II! II! II! II! II! II! II! II! II! II!
II! identify support and backup plans, preference for accountability
II! II! II! II! II! II! II!
II! Routine Follow-up sessions, 1.4 - Correct Answers Client will self-assess energy at beginning of these
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! sessions, goal check in, client selects session focus, set goals for following week, Use appropriate
II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! skills/processes depending on client's focus, New action steps, learning and take away's, show II! II! II! II! II! II! II! II! II! II! II! II!
II! appreciation, ask for feedback, schedule next session II! II! II! II! II! II!
II! Coaching program termination session, 1.5 - Correct Answers In this session invite the client to reflect
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! on, assess, and to articulate progress made, challenges experienced, lessons learned, and growth
II! II! II! II! II! II! II! II! II! II! II! II!
II! attained. Assist in developing a sustainable pathway forward and/or maintenance/relapse prevention
II! II! II! II! II! II! II! II! II! II!
II! plan including available support and resources.
II! II! II! II! II!
II! simple reflections, 2.5.1, 2.5.3 - Correct Answers paraphrases or using their own words to reflect what
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! you hear them saying. "It seems (add their words here)..."
II! II! II! II! II! II! II! II! II!
,II! amplified reflections, 2.5.2 - Correct Answers Maximize or minimize what clients say in order to evoke
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! disagreement from them in the direction of change talk, forming new insights and reasons to change.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Being carful with these so it isn't shaming. Using an absolute word like "impossible" to inspire change talk.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! double- sided reflections, 2.5.2 - Correct Answers reveal multiple perspectives at the same time. Look at
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! different facets and compare a current resistant statement with a prior readiness statement. "I hear you
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! saying...but, I've also heard you say..." may raise the clients awareness of discrepancies
II! II! II! II! II! II! II! II! II! II! II! II!
II! Shifted focus reflections, 2.5.2 - Correct Answers redirect our attention away from a resistance
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! provoking subject in order to focus on another area. Focusing on something that they have made a
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! positive change with. II! II!
II! Perspective reflections, 2.5.2, 2.5.3 - Correct Answers Another form of listening. Tap into emotion and
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! needs in the right side of the brain.
II! II! II! II! II! II! II!
This process is more provocative and transformational than inquiry because it gets to the truth of the
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
matter.
II!
II! empathy (guesses) reflections, 2.5.2 - Correct Answers This reflection is being with the person and their
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! feelings. Not changing any of their words with assumptions.
II! II! II! II! II! II! II! II!
II! Self-dertmination, - Correct Answers A client's ability to reach his or her highest level of motivation, II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! engagement, performance, persistence and creativity. II! II! II! II!
II! What does a coaching client environment nurture? - Correct Answers Autonomy, Competence,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Relatedness
II! Dementions contained in a coaching relationship - Correct Answers social environment, structure,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! autonomy support, involvement II! II!
II! What does self-efficacy come from? - Correct Answers performance experiences, vicarious experiences,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! imagined experiences, verbal persuasion, physiological states, emotional states
II! II! II! II! II! II! II!
II! What does autonomy come from? - Correct Answers acknowledging choice
II! II! II! II! II! II! II! II! II! II! II! II! II!
, II! What does a client- centered relationship consist of? 2.1 - Correct Answers empowering the client to
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! self-discover values, resources, and strategies that are individualized and meaningful. The client is the
II! II! II! II! II! II! II! II! II! II! II! II! II!
II! expert in navigating his/her own life, based upon personal preferences and past experiences. The coach
II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! provides the structure of the session and serves as a facilitative partner. Education and information is only
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! given after permission has been given and only at the level of the clients current literacy and within the
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! coaches scope of practice. II! II! II!
II! How to build trust and rapport. 2.2 - Correct Answers Through demonstration of benevolence, honesty,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! sincerity and authenticity. Conveying unconditional positive regard, following through on commitments,
II! II! II! II! II! II! II! II! II! II!
II! and openly naming and addressing discord/conflict in a timely manner.
II! II! II! II! II! II! II! II! II!
II! What is active listening and presence? 2.3 - Correct Answers Being attentive and mindful, open-minded,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! curious with our assumption, pacing the conversation to fit the clients needs, listening for what isn't being
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! said, use silence appropriately, notice and address client's nonverbal communication.
II! II! II! II! II! II! II! II! II!
II! Transtheoretical Model (TTM) Stages of Change 2.9.1 - Correct Answers Coach must recognize which II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! stage of change client is in and supports them to create goals based on that stage & readiness.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
1. Pre-contemplation: Not even thinking about
II! II! II! II! II!
2. Contemplation: Thinking about it
II! II! II! II!
3. Preparation: Getting ready to do it
II! II! II! II! II! II!
4. Action: Doing it for the 1st time or few
II! II! II! II! II! II! II! II! II!
5. Maintenance: Habit (at least 6 mo)
II! II! II! II! II! II!
II! These goals set client up for success: 2.9.2 - Correct Answers SMART goals
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
Specific
Measurable
Achievable/attainable
Realistic/relavant
Timely
II! Coach's responsibility in goal setting 2.9 - Correct Answers 1. Recognize which TTM stage
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
answers Latest 100% PASS
Coach Preparation, 1.1 - Correct Answers The coach's state helps the client's state.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Coach Prep Competencies, 1.1 - Correct Answers Calm, Present, emotionally available, Review
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Materials, Logistics are in place II! II! II! II!
II! First Session or before, 1.2 - Correct Answers Describe the coaching process, review client information,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! determine if this is a good fit, clarify roles and expectations, client will self-define: vision, goal, action
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! steps
II! Coaching agreement will contain, 1.2.4 - Correct Answers Logistics and responsibilities
II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Early Sessions, 1.3 - Correct Answers Client assesses current state of health/wellness, explore vision,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! identify gaps, explore preferences and priorities, Longterm goals and outcomes, short-term action steps,
II! II! II! II! II! II! II! II! II! II! II! II!
II! identify support and backup plans, preference for accountability
II! II! II! II! II! II! II!
II! Routine Follow-up sessions, 1.4 - Correct Answers Client will self-assess energy at beginning of these
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! sessions, goal check in, client selects session focus, set goals for following week, Use appropriate
II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! skills/processes depending on client's focus, New action steps, learning and take away's, show II! II! II! II! II! II! II! II! II! II! II! II!
II! appreciation, ask for feedback, schedule next session II! II! II! II! II! II!
II! Coaching program termination session, 1.5 - Correct Answers In this session invite the client to reflect
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! on, assess, and to articulate progress made, challenges experienced, lessons learned, and growth
II! II! II! II! II! II! II! II! II! II! II! II!
II! attained. Assist in developing a sustainable pathway forward and/or maintenance/relapse prevention
II! II! II! II! II! II! II! II! II! II!
II! plan including available support and resources.
II! II! II! II! II!
II! simple reflections, 2.5.1, 2.5.3 - Correct Answers paraphrases or using their own words to reflect what
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! you hear them saying. "It seems (add their words here)..."
II! II! II! II! II! II! II! II! II!
,II! amplified reflections, 2.5.2 - Correct Answers Maximize or minimize what clients say in order to evoke
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! disagreement from them in the direction of change talk, forming new insights and reasons to change.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Being carful with these so it isn't shaming. Using an absolute word like "impossible" to inspire change talk.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! double- sided reflections, 2.5.2 - Correct Answers reveal multiple perspectives at the same time. Look at
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! different facets and compare a current resistant statement with a prior readiness statement. "I hear you
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! saying...but, I've also heard you say..." may raise the clients awareness of discrepancies
II! II! II! II! II! II! II! II! II! II! II! II!
II! Shifted focus reflections, 2.5.2 - Correct Answers redirect our attention away from a resistance
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! provoking subject in order to focus on another area. Focusing on something that they have made a
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! positive change with. II! II!
II! Perspective reflections, 2.5.2, 2.5.3 - Correct Answers Another form of listening. Tap into emotion and
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! needs in the right side of the brain.
II! II! II! II! II! II! II!
This process is more provocative and transformational than inquiry because it gets to the truth of the
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
matter.
II!
II! empathy (guesses) reflections, 2.5.2 - Correct Answers This reflection is being with the person and their
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! feelings. Not changing any of their words with assumptions.
II! II! II! II! II! II! II! II!
II! Self-dertmination, - Correct Answers A client's ability to reach his or her highest level of motivation, II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! engagement, performance, persistence and creativity. II! II! II! II!
II! What does a coaching client environment nurture? - Correct Answers Autonomy, Competence,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! Relatedness
II! Dementions contained in a coaching relationship - Correct Answers social environment, structure,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! autonomy support, involvement II! II!
II! What does self-efficacy come from? - Correct Answers performance experiences, vicarious experiences,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! imagined experiences, verbal persuasion, physiological states, emotional states
II! II! II! II! II! II! II!
II! What does autonomy come from? - Correct Answers acknowledging choice
II! II! II! II! II! II! II! II! II! II! II! II! II!
, II! What does a client- centered relationship consist of? 2.1 - Correct Answers empowering the client to
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! self-discover values, resources, and strategies that are individualized and meaningful. The client is the
II! II! II! II! II! II! II! II! II! II! II! II! II!
II! expert in navigating his/her own life, based upon personal preferences and past experiences. The coach
II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! provides the structure of the session and serves as a facilitative partner. Education and information is only
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! given after permission has been given and only at the level of the clients current literacy and within the
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! coaches scope of practice. II! II! II!
II! How to build trust and rapport. 2.2 - Correct Answers Through demonstration of benevolence, honesty,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! sincerity and authenticity. Conveying unconditional positive regard, following through on commitments,
II! II! II! II! II! II! II! II! II! II!
II! and openly naming and addressing discord/conflict in a timely manner.
II! II! II! II! II! II! II! II! II!
II! What is active listening and presence? 2.3 - Correct Answers Being attentive and mindful, open-minded,
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! curious with our assumption, pacing the conversation to fit the clients needs, listening for what isn't being
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! said, use silence appropriately, notice and address client's nonverbal communication.
II! II! II! II! II! II! II! II! II!
II! Transtheoretical Model (TTM) Stages of Change 2.9.1 - Correct Answers Coach must recognize which II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
II! stage of change client is in and supports them to create goals based on that stage & readiness.
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
1. Pre-contemplation: Not even thinking about
II! II! II! II! II!
2. Contemplation: Thinking about it
II! II! II! II!
3. Preparation: Getting ready to do it
II! II! II! II! II! II!
4. Action: Doing it for the 1st time or few
II! II! II! II! II! II! II! II! II!
5. Maintenance: Habit (at least 6 mo)
II! II! II! II! II! II!
II! These goals set client up for success: 2.9.2 - Correct Answers SMART goals
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
Specific
Measurable
Achievable/attainable
Realistic/relavant
Timely
II! Coach's responsibility in goal setting 2.9 - Correct Answers 1. Recognize which TTM stage
II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II! II!
