BA 453 ACTUAL EXAM 2 QUESTIONS WITH SOLUTIONS
2025 GRADED A+
✔✔Emotional intelligence is a term used to describe a group of psychological attributes
that strong and effective leaders exhibit. Which of these is an emotional intelligence
attribute? - ✔✔Self-regulation
✔✔Scenario planning is one methodology strategic managers can use to avoid pitfalls
in their planning process. In scenario planning, managers: - ✔✔create a what-if
scenario for the future and develop strategic options associated with that future state.
✔✔There are four main categories of strategies that managers may define to create and
sustain a competitive advantage. Which of these is an example of a business-level
strategy: - ✔✔A general manager defining a superior customer service strategy for his
division to better deliver its products.
✔✔Which of these mission statements is customer-focused? - ✔✔Nike: To bring
inspiration and innovation to every athlete in the world
✔✔Identify which of these does not represent a common pitfall of the strategic planning
process? - ✔✔Utilizing information collected through the implementation of a strategic
plan as inputs into the development of the next strategic plan
✔✔A non-profit organization is considering holding a series of sessions to develop its,
mission, vision, goals, operation model and strategic plan. Differentiate between
planning for charities versus for companies. How will the process be different for the
non-profit? - ✔✔The strategic goals of the organization will include a combination of
performance goals toward the charity's mission, revenue and fundraising goals.
✔✔Adriana is vice president for product management at a Brazilian-based skin care
company. As a functional leader, she led a strategy planning process with her team to
create a new tan-enhancing cream. After a thorough strategy process, she and her
team built consensus around a deployment plan for this new product. They introduced
the tan enhancer to a regional segment of the marketplace as a prototype. Sales were
dismal. After some focus groups, the team learned that consumers were not interested
in it.
But Adriana didn't give up, insisting her team continue to promote the product. She
pushed her deployment plan and launched it in the entire market, along with a robust
and expensive television and magazine ad campaign. Just like during the regional trial,
it was a dismal failure with very limited sales. The executive team suggested that
Adriana's strategy planning was flawed in selecting this type of new product as t -
✔✔Devil's advocacy. Adriana could have assigned one member of the team to argue
strongly against the prevailing strategy, identifying potential flaws in the plan
,✔✔The hubris hypothesis of takeovers is a term that describes: - ✔✔the overconfidence
of leaders in their ability to create value by acquiring another company
✔✔A business-level manager in a multi-divisional company is: - ✔✔a strategic manager
who is the head of an entire division, responsible for translating the corporate strategy
into concrete strategies for the business unit.
✔✔According to Hill and Schilling, which of these would be considered an important
step in a formal strategic management process? - ✔✔Defining the company's corporate
mission and major corporate goals
✔✔Christopher is a mid-level manager who has been working with an executive coach
to become a better leader within his organization. One of the goals has been to develop
his emotional intelligence. Recently, he scheduled a meeting with a challenging
objective - to inform his team of employees that the executive team has decided to
abandon the project they've been working on. When he discusses the situation with the
team, which of these approaches should he use to demonstrate emotional intelligence: -
✔✔. He should start by complimenting the team on their hard work on the project so far
and then explain that the company is shifting direction and no longer pursuing the
project. He should have as much information as is available for the employees on how
this change will affect their job status.
✔✔There are multiple techniques for improving decision-making in the formulation and
implementation of strategic plans. Which of these is not a means of improving decision-
making? - ✔✔Imagining the outcome and results of your strategic plan and deciding it
will work because you believe there will be the positive results
✔✔Suppliers are most powerful when: - ✔✔a company would experience switching
costs if it chose to utilize a different supplier because the current supplier's products are
unique
✔✔An analysis of the macroenvironment includes the: - ✔✔economic, global,
technological, demographic, social and political context a company operates within.
✔✔Which of these is an example of a product or service in an industry operating in the
growth phase? - ✔✔Employee performance management software
✔✔In the toy industry, Mattel is one of the world leaders with their line of Barbie dolls.
However, they've faced competition from MGA Entertainment with their Bratz dolls since
the 1990s. Which of these statements is true about the strategic group in which these
companies compete? - ✔✔By competing in the same strategic group, the two
companies are dealing with customers who view their products as direct substitutes for
each other.
, ✔✔The Baby Boomer generation is aging. A local healthcare network is looking at
several expansion strategies. Which strategy might be the best response to this
demographic force in the macroenvironment? - ✔✔. The network will build a blended-
use community that offers independent retirement living, assisted living and skilled
nursing care.
✔✔Ramon works for a large company that is considering starting a new business unit to
sell personalized coffee mugs. He has been tasked with the preliminary research for the
industry analysis. His analysis should begin with: - ✔✔defining the new company's
industry and strategic group
✔✔The pace of technological change has accelerated. Technological forces can have
an impact on the macroenvironment, creating conditions that are: - ✔✔both creative and
destructive, making established products obsolete overnight and creating new product
possibilities at the same time.
✔✔Why should strategic managers be concerned with the life cycle of the industry in
which their companies operate? - ✔✔. They must learn to recognize the crucial points in
an industry's development to forecast and strategize for the future.
✔✔A discount membership general merchandise store has been educating customers
about their business model of a membership fee based on the volume of products they
buy. They have been focused on reducing cost through the development of their supply
chain and inventory systems. What would you add to the company's strategy as the
industry moves from the shakeout phase to the mature phase? - ✔✔The company
should monitor prices of similar products at other discount membership stores, such as
Costco and Sam's Club, matching prices to maximize profitability and avoid a price war
✔✔Potential competitors may enter an industry and begin to take market share from
existing companies. What would be one of the largest challenges a new entrant would
need to overcome to be successful when entering the industry? - ✔✔Production costs
are high and require high volumes to achieve profitability
✔✔The industry life cycle analysis has several potential limitations. Which of these is a
limitation that strategic managers should be aware of? - ✔✔Industries will not always
travel through the stages in a predictable way.
✔✔In reviewing the competitive forces model through an industry lifecycle analysis,
which of these could be true of an embryonic industry? - ✔✔Complementors: The
industry will likely have few complementors, with few products available that would add
value when used in combination with the product or service
2025 GRADED A+
✔✔Emotional intelligence is a term used to describe a group of psychological attributes
that strong and effective leaders exhibit. Which of these is an emotional intelligence
attribute? - ✔✔Self-regulation
✔✔Scenario planning is one methodology strategic managers can use to avoid pitfalls
in their planning process. In scenario planning, managers: - ✔✔create a what-if
scenario for the future and develop strategic options associated with that future state.
✔✔There are four main categories of strategies that managers may define to create and
sustain a competitive advantage. Which of these is an example of a business-level
strategy: - ✔✔A general manager defining a superior customer service strategy for his
division to better deliver its products.
✔✔Which of these mission statements is customer-focused? - ✔✔Nike: To bring
inspiration and innovation to every athlete in the world
✔✔Identify which of these does not represent a common pitfall of the strategic planning
process? - ✔✔Utilizing information collected through the implementation of a strategic
plan as inputs into the development of the next strategic plan
✔✔A non-profit organization is considering holding a series of sessions to develop its,
mission, vision, goals, operation model and strategic plan. Differentiate between
planning for charities versus for companies. How will the process be different for the
non-profit? - ✔✔The strategic goals of the organization will include a combination of
performance goals toward the charity's mission, revenue and fundraising goals.
✔✔Adriana is vice president for product management at a Brazilian-based skin care
company. As a functional leader, she led a strategy planning process with her team to
create a new tan-enhancing cream. After a thorough strategy process, she and her
team built consensus around a deployment plan for this new product. They introduced
the tan enhancer to a regional segment of the marketplace as a prototype. Sales were
dismal. After some focus groups, the team learned that consumers were not interested
in it.
But Adriana didn't give up, insisting her team continue to promote the product. She
pushed her deployment plan and launched it in the entire market, along with a robust
and expensive television and magazine ad campaign. Just like during the regional trial,
it was a dismal failure with very limited sales. The executive team suggested that
Adriana's strategy planning was flawed in selecting this type of new product as t -
✔✔Devil's advocacy. Adriana could have assigned one member of the team to argue
strongly against the prevailing strategy, identifying potential flaws in the plan
,✔✔The hubris hypothesis of takeovers is a term that describes: - ✔✔the overconfidence
of leaders in their ability to create value by acquiring another company
✔✔A business-level manager in a multi-divisional company is: - ✔✔a strategic manager
who is the head of an entire division, responsible for translating the corporate strategy
into concrete strategies for the business unit.
✔✔According to Hill and Schilling, which of these would be considered an important
step in a formal strategic management process? - ✔✔Defining the company's corporate
mission and major corporate goals
✔✔Christopher is a mid-level manager who has been working with an executive coach
to become a better leader within his organization. One of the goals has been to develop
his emotional intelligence. Recently, he scheduled a meeting with a challenging
objective - to inform his team of employees that the executive team has decided to
abandon the project they've been working on. When he discusses the situation with the
team, which of these approaches should he use to demonstrate emotional intelligence: -
✔✔. He should start by complimenting the team on their hard work on the project so far
and then explain that the company is shifting direction and no longer pursuing the
project. He should have as much information as is available for the employees on how
this change will affect their job status.
✔✔There are multiple techniques for improving decision-making in the formulation and
implementation of strategic plans. Which of these is not a means of improving decision-
making? - ✔✔Imagining the outcome and results of your strategic plan and deciding it
will work because you believe there will be the positive results
✔✔Suppliers are most powerful when: - ✔✔a company would experience switching
costs if it chose to utilize a different supplier because the current supplier's products are
unique
✔✔An analysis of the macroenvironment includes the: - ✔✔economic, global,
technological, demographic, social and political context a company operates within.
✔✔Which of these is an example of a product or service in an industry operating in the
growth phase? - ✔✔Employee performance management software
✔✔In the toy industry, Mattel is one of the world leaders with their line of Barbie dolls.
However, they've faced competition from MGA Entertainment with their Bratz dolls since
the 1990s. Which of these statements is true about the strategic group in which these
companies compete? - ✔✔By competing in the same strategic group, the two
companies are dealing with customers who view their products as direct substitutes for
each other.
, ✔✔The Baby Boomer generation is aging. A local healthcare network is looking at
several expansion strategies. Which strategy might be the best response to this
demographic force in the macroenvironment? - ✔✔. The network will build a blended-
use community that offers independent retirement living, assisted living and skilled
nursing care.
✔✔Ramon works for a large company that is considering starting a new business unit to
sell personalized coffee mugs. He has been tasked with the preliminary research for the
industry analysis. His analysis should begin with: - ✔✔defining the new company's
industry and strategic group
✔✔The pace of technological change has accelerated. Technological forces can have
an impact on the macroenvironment, creating conditions that are: - ✔✔both creative and
destructive, making established products obsolete overnight and creating new product
possibilities at the same time.
✔✔Why should strategic managers be concerned with the life cycle of the industry in
which their companies operate? - ✔✔. They must learn to recognize the crucial points in
an industry's development to forecast and strategize for the future.
✔✔A discount membership general merchandise store has been educating customers
about their business model of a membership fee based on the volume of products they
buy. They have been focused on reducing cost through the development of their supply
chain and inventory systems. What would you add to the company's strategy as the
industry moves from the shakeout phase to the mature phase? - ✔✔The company
should monitor prices of similar products at other discount membership stores, such as
Costco and Sam's Club, matching prices to maximize profitability and avoid a price war
✔✔Potential competitors may enter an industry and begin to take market share from
existing companies. What would be one of the largest challenges a new entrant would
need to overcome to be successful when entering the industry? - ✔✔Production costs
are high and require high volumes to achieve profitability
✔✔The industry life cycle analysis has several potential limitations. Which of these is a
limitation that strategic managers should be aware of? - ✔✔Industries will not always
travel through the stages in a predictable way.
✔✔In reviewing the competitive forces model through an industry lifecycle analysis,
which of these could be true of an embryonic industry? - ✔✔Complementors: The
industry will likely have few complementors, with few products available that would add
value when used in combination with the product or service
