PCM Exam Review 1 UPDATED ACTUAL
Exam Questions and CORRECT Answers
A green belt conducts a frequency analysis with a bar chart and finds that intake staff's policy
and procedure awareness and unnecessary hard copy filing account for 80% of the delay in the
application review process. What type of analysis did the Green belt most likely use? -
CORRECT ANSWER - Pareto Analysis
A black belt conducted a study to determine the effect of bonus pay on employee performance
evaluation scores at a car manufacturing company. After running a correlation test she discovered
that r equaled -0.78. She concluded that: - CORRECT ANSWER - Employee performance
seems to suffer with bonuses
The original Six Sigma methodology sought to achieve 1 defect per.. - CORRECT
ANSWER - 3.4 Million Opportunities
A newly hired Green Belt was tasked by his supervising Black Belt to calculate Cp. He was
given incomplete information showing that USL is 7.2 and Specification Range is 4.3. How
much is LSL? - CORRECT ANSWER - 2.9
A Black Belt tasked a junior Yellow Belt to calculate the Cpk of an energy drink producing
process with a tolerance of 5 (LSL) and 5.30 (USL) and SD 0.045. Data is normal and the
process is stable. What is Cpk? - CORRECT ANSWER - 1.11
A Six Sigma team identified that the calculator frame production process produced sooner or
faster or in greater quantity than is needed by the next operation. What type of muda did the Six
Sigma identify : - CORRECT ANSWER - Overproduction
Muda - CORRECT ANSWER - waste and refers to the inefficiencies within process which
you can seek to reduce or eliminate entirely
A Green Belt is tasked by a Master Black Belt to calculate the takt time for 36 disability
, eligibility determination intake applications which need to be processed in 1020 minutes. The
green belt correctly calculates the takt time to be:
**(Takt time is the rate at which products or services should be produced to meet the rate of
customer demand. Divide 1020 by 36 to get answer)** - CORRECT ANSWER - 28.3
Which of the following is an example of an attributes control chart? - CORRECT
ANSWER - U-chart
A Six Sigma team is tasked to identify a faulty step in an application intake and eligibility
determination process. The most appropriate tool the team should use to better understand the
process is: - CORRECT ANSWER - Flowchart
Within the framework of a Six Sigma project improvement team at a high performing local
government agency is trying to collect information on the service standard preferences of the
people served. What is the Six Sigma team trying to determine? - CORRECT ANSWER -
VOC
A large beer brewery commissioned a Lean Six provider to provide freeSix Sigma training for its
quality management division employees. The whole training project is planned to proceed in 7
phases over the course of 6 months. Which is the most appropriate tool to track the progress of
the six sigma training project? - CORRECT ANSWER - Gannt Chart
A Lean Six Sigma team led by a Master Black Belt is trying to drastically reduce the time it takes
to complete equipment changeovers at a car manufacturing factory. Which Lean Six Sigma tool
is best suited for this objective? - CORRECT ANSWER - SMED: Single Minute
Exchange of Die.
A Green Belt is tasked by a supervising Black Belt to determine whether 4 types of defects occur
independently of 3 classes of products. Which test is the Green Belt likely to use? - CORRECT
ANSWER - Chi Square; statistical technique is utilized to compare the observed results
with the expected results
Exam Questions and CORRECT Answers
A green belt conducts a frequency analysis with a bar chart and finds that intake staff's policy
and procedure awareness and unnecessary hard copy filing account for 80% of the delay in the
application review process. What type of analysis did the Green belt most likely use? -
CORRECT ANSWER - Pareto Analysis
A black belt conducted a study to determine the effect of bonus pay on employee performance
evaluation scores at a car manufacturing company. After running a correlation test she discovered
that r equaled -0.78. She concluded that: - CORRECT ANSWER - Employee performance
seems to suffer with bonuses
The original Six Sigma methodology sought to achieve 1 defect per.. - CORRECT
ANSWER - 3.4 Million Opportunities
A newly hired Green Belt was tasked by his supervising Black Belt to calculate Cp. He was
given incomplete information showing that USL is 7.2 and Specification Range is 4.3. How
much is LSL? - CORRECT ANSWER - 2.9
A Black Belt tasked a junior Yellow Belt to calculate the Cpk of an energy drink producing
process with a tolerance of 5 (LSL) and 5.30 (USL) and SD 0.045. Data is normal and the
process is stable. What is Cpk? - CORRECT ANSWER - 1.11
A Six Sigma team identified that the calculator frame production process produced sooner or
faster or in greater quantity than is needed by the next operation. What type of muda did the Six
Sigma identify : - CORRECT ANSWER - Overproduction
Muda - CORRECT ANSWER - waste and refers to the inefficiencies within process which
you can seek to reduce or eliminate entirely
A Green Belt is tasked by a Master Black Belt to calculate the takt time for 36 disability
, eligibility determination intake applications which need to be processed in 1020 minutes. The
green belt correctly calculates the takt time to be:
**(Takt time is the rate at which products or services should be produced to meet the rate of
customer demand. Divide 1020 by 36 to get answer)** - CORRECT ANSWER - 28.3
Which of the following is an example of an attributes control chart? - CORRECT
ANSWER - U-chart
A Six Sigma team is tasked to identify a faulty step in an application intake and eligibility
determination process. The most appropriate tool the team should use to better understand the
process is: - CORRECT ANSWER - Flowchart
Within the framework of a Six Sigma project improvement team at a high performing local
government agency is trying to collect information on the service standard preferences of the
people served. What is the Six Sigma team trying to determine? - CORRECT ANSWER -
VOC
A large beer brewery commissioned a Lean Six provider to provide freeSix Sigma training for its
quality management division employees. The whole training project is planned to proceed in 7
phases over the course of 6 months. Which is the most appropriate tool to track the progress of
the six sigma training project? - CORRECT ANSWER - Gannt Chart
A Lean Six Sigma team led by a Master Black Belt is trying to drastically reduce the time it takes
to complete equipment changeovers at a car manufacturing factory. Which Lean Six Sigma tool
is best suited for this objective? - CORRECT ANSWER - SMED: Single Minute
Exchange of Die.
A Green Belt is tasked by a supervising Black Belt to determine whether 4 types of defects occur
independently of 3 classes of products. Which test is the Green Belt likely to use? - CORRECT
ANSWER - Chi Square; statistical technique is utilized to compare the observed results
with the expected results
