CIC & PMM SITE MANAGEMENT EXAM
QUESTIONS WITH CORRECT ANSWERS
Program Design - Answer-Structure of event program elements to achieve specific
goals and objectives.
Site inspection - Answer-In-person on-site review and evaluation of a venue or location
for an event.
Site Plan - Answer-Document detailing meeting room assignments and the placement
of permanent and temporary structures within your venue. Main purpose is to show a
visual and written representation of your on-site conference layout and actual venue
space.
General Services Contractor - Answer-GSC. An organization that provides show
management and exhibitors with a wide range of services, including installation and
dismantle, creating and hanging signage and banners, laying carpet, material handling,
and providing booth furniture.
Convention Services Manager - Answer-Person whose job is to oversee and arrange
every aspect of an event. The CSM can be an employee or hired as hoc to plan,
organize, implement, and control meetings, conventions, and other events.
Types of Functions - Answer-Break-out rooms, speaker/artist-ready room, VIP room,
Press Room, offices, storage rooms, & a first-aid room.
VIP Rooms - Answer-These rooms might best be placed away from high-traffic areas in
a quiet and private part of the facility.
Traffic Flow - Answer-The volume and pattern of movement of people.
Logistics Action Plan - Answer-The act of carefully analyzing all of the pieces that need
to be present to make the event a success and then fit those pieces into a plan that
allows the event to flow perfectly. The first vital piece of information to organize is the
exact dates and times your group will have access to the venue.
Event Specifications Guide - Answer-Sometimes referred to as a production schedule.
Contains all of the pieces of your event, organized in the correct order so that each part
happens in a logical progression. Should contain a sheet of names, phone numbers,
and other emergency contact information for every supplier and department involved in
the event.
Material Handling Fee - Answer-A fee charged by larger facilities, like convention
centers, to receive and handle items.
, Customs Broker - Answer-An individual or company which provides customs clearing
services to shippers of goods to and from another country.
Transport Shipping Modes - Answer-Choices are air, ocean, courier service, hand-carry,
or a combination of these.
Air Freight - Answer-Usually a quicker and safer way of shipping, in that goods are
handled fewer times but it's more expensive and has both weight and size limitations.
Ocean Freight - Answer-Less expensive way of shipping, by 30-50%, but much slower,
requiring a three to seven week transit time
Major courier services - Answer-May be appropriate for shipping packages, however
their delivery services on weekends or holidays, if needed, should be confirmed.
Hand-Carry - Answer-Requires a simple government commercial invoice form for EU
and US/Canada/Mexico since NAFTA came in to force. Allow two days for on-site
clearance and check in in advance for all other territories.
Overland Carriage - Answer-May sometimes be the only available means in certain
places (like China, for example), and long-distance rail and truck freighting will be
common.
Freight Forwarders - Answer-A powerful tool to reduce your shipping emissions if you
can funnel your exhibitors, sponsors and organization's needs to a single supplier. This
may reduce the volume of flights and truck journeys significantly.
Pro Forma Invoice - Answer-A packing list on which you describe what you're shipping,
the quantity, the value, the weight, and dimensions (in metric). Note: Prepare separate
invoices for materials a. returning home, b. to be sold overseas, and c. to be distributed
free of charge at the show (promotional items).
Temporary Import License - Answer-Used to administer an import quota; a license
specifying the volume of imports allowed; there are a variety of privileges and incentives
available to assist organizers through NAFTA
US Export License - Answer-Government document that permits the licensee to engage
in the export of designated goods to certain destinations. Check with the US
Department of Commerce or State Department to determine whether licensing is
needed for any of your goods.
ATA Carnet - Answer-An international Customs document that permits duty-free and
tax-free temporary import of goods for up to one year. The initials "ATA" are an acronym
for "temporary admission/admission temporiare". Cover commercial samples,
professional equipment, and goods for presentation or use at events. It is accepted by
QUESTIONS WITH CORRECT ANSWERS
Program Design - Answer-Structure of event program elements to achieve specific
goals and objectives.
Site inspection - Answer-In-person on-site review and evaluation of a venue or location
for an event.
Site Plan - Answer-Document detailing meeting room assignments and the placement
of permanent and temporary structures within your venue. Main purpose is to show a
visual and written representation of your on-site conference layout and actual venue
space.
General Services Contractor - Answer-GSC. An organization that provides show
management and exhibitors with a wide range of services, including installation and
dismantle, creating and hanging signage and banners, laying carpet, material handling,
and providing booth furniture.
Convention Services Manager - Answer-Person whose job is to oversee and arrange
every aspect of an event. The CSM can be an employee or hired as hoc to plan,
organize, implement, and control meetings, conventions, and other events.
Types of Functions - Answer-Break-out rooms, speaker/artist-ready room, VIP room,
Press Room, offices, storage rooms, & a first-aid room.
VIP Rooms - Answer-These rooms might best be placed away from high-traffic areas in
a quiet and private part of the facility.
Traffic Flow - Answer-The volume and pattern of movement of people.
Logistics Action Plan - Answer-The act of carefully analyzing all of the pieces that need
to be present to make the event a success and then fit those pieces into a plan that
allows the event to flow perfectly. The first vital piece of information to organize is the
exact dates and times your group will have access to the venue.
Event Specifications Guide - Answer-Sometimes referred to as a production schedule.
Contains all of the pieces of your event, organized in the correct order so that each part
happens in a logical progression. Should contain a sheet of names, phone numbers,
and other emergency contact information for every supplier and department involved in
the event.
Material Handling Fee - Answer-A fee charged by larger facilities, like convention
centers, to receive and handle items.
, Customs Broker - Answer-An individual or company which provides customs clearing
services to shippers of goods to and from another country.
Transport Shipping Modes - Answer-Choices are air, ocean, courier service, hand-carry,
or a combination of these.
Air Freight - Answer-Usually a quicker and safer way of shipping, in that goods are
handled fewer times but it's more expensive and has both weight and size limitations.
Ocean Freight - Answer-Less expensive way of shipping, by 30-50%, but much slower,
requiring a three to seven week transit time
Major courier services - Answer-May be appropriate for shipping packages, however
their delivery services on weekends or holidays, if needed, should be confirmed.
Hand-Carry - Answer-Requires a simple government commercial invoice form for EU
and US/Canada/Mexico since NAFTA came in to force. Allow two days for on-site
clearance and check in in advance for all other territories.
Overland Carriage - Answer-May sometimes be the only available means in certain
places (like China, for example), and long-distance rail and truck freighting will be
common.
Freight Forwarders - Answer-A powerful tool to reduce your shipping emissions if you
can funnel your exhibitors, sponsors and organization's needs to a single supplier. This
may reduce the volume of flights and truck journeys significantly.
Pro Forma Invoice - Answer-A packing list on which you describe what you're shipping,
the quantity, the value, the weight, and dimensions (in metric). Note: Prepare separate
invoices for materials a. returning home, b. to be sold overseas, and c. to be distributed
free of charge at the show (promotional items).
Temporary Import License - Answer-Used to administer an import quota; a license
specifying the volume of imports allowed; there are a variety of privileges and incentives
available to assist organizers through NAFTA
US Export License - Answer-Government document that permits the licensee to engage
in the export of designated goods to certain destinations. Check with the US
Department of Commerce or State Department to determine whether licensing is
needed for any of your goods.
ATA Carnet - Answer-An international Customs document that permits duty-free and
tax-free temporary import of goods for up to one year. The initials "ATA" are an acronym
for "temporary admission/admission temporiare". Cover commercial samples,
professional equipment, and goods for presentation or use at events. It is accepted by
