1 QUESTIONS CORRECT VERIFIED
ANSWERS (A+ PASS)
3 major roles of managers - RIGHT ANSWER -managers fulfill three major roles while performing
their jobs—interpersonal, informational, and decisional. In other words, managers talk to people,
gather and give information, and make decisions.
Most of the time they put out fire.
Interpersonal: Figurehead, leader, liaison
Information: Monitor, disseminator, spokesperson
Decision: Entrepeneur, disturbance handler, resources allocator, negotiator
4 Principles of scientific management - RIGHT ANSWER -1. Develop a science for each element of
a man's work, which replaces the old rule-of-thumb method
2. Scientifically select and then train, teach and develop the workman. Whereas in the past he
chose his own work and traind the best he could.
3. Heartily cooperate with the men so as to ensure all of the work being done is in accordance
with the principles of the science that has been developed.
4. to divide the work and the responsibility equally between management and workers.
A-Type conflict (Affective conflict) - RIGHT ANSWER -disagreement that focuses on individuals or
personal issues. Results in anger, hostility, etc... undermines effectiveness of tema.
,acquisition - RIGHT ANSWER -the purchase of a company by another company
ris,k of: unrelated diversificatio creating or acquiring companies in completely unrelated
businesses (more on the accuracy of this prediction later).
action plan - RIGHT ANSWER -list the specific steps, people, resources, and time period needed
to attain a goal
Adaptive strategies - RIGHT ANSWER -Whereas the aim of positioning strategies is to minimize
the effects of industry competition and build a sustainable competitive advantage, the purpose
of adaptive strategies is to choose an industry-level strategy that is best suited to changes in the
organization's external environment. There are four kinds of adaptive strategies: defenders,
prospectors, analyzers, and reactors.
advantages of systems views - RIGHT ANSWER -1. Forces managers to view their organization in
comaprison to others
2. Be aware of how the envionment affects the organization
3. Encourages managers to focus on communication and cooperation within the organization
4. good internal management is not enough, survival depends on making sure the organization
satsifies shareholders, employees, customers, etc...
Analyze Internal and external environments - RIGHT ANSWER -SWOT analysis is a useful tool for
internal and external environmental analysis.
Strengths and weaknesses steam from an organization's own internal environment.
Opportunities and threats stem from an organization's external environment.
Ideally, we can:
,Capitalize on our strengths
Minimize our weaknesses
Take advantage of opportunities
and mitigate threats
Environments: The firm, industry and the macro-environment: Anything else out there in the
world
Analyzers - RIGHT ANSWER -companies using an adaptive strategy that seeks to minimize risk
and maximize profits by following or imitating the proven successes of prospectors
are a blend of the defender and prospector strategies.
Analyzing the macro-environment - RIGHT ANSWER -PESTEL Analysis, a tool that tells us where
to look in the environment for our opportunities and threats
Political segment
Economic segment
Social segment
Technological segment
Environment segment
Legal segment
Bargaining power of suppliers - RIGHT ANSWER -Step in analyzing industry forces. a measure of
the influence that suppliers of parts, materials, and services to firms in an industry have on the
prices of these inputs
, if a company is dependent on just a few highvolume buyers, those buyers will typically have
enough bargaining power to dictate prices.
Williams, Chuck. MGMT8 (New, Engaging Titles from 4LTR Press) (Page 126). South-Western
College Pub. Kindle Edition.
Williams, Chuck. MGMT8 (New, Engaging Titles from 4LTR Press) (Page 126). South-Western
College Pub. Kindle Edition.
Barnard - RIGHT ANSWER -Top executive, engineer and translator for AT&T, published the
functions of the executive, known for cooperation and acceptance of authority.
he defines an organization as a "system of consciously coordinated activities or forces of two or
more persons."
Placed emphasis on cooperation, and cooperation depends on how people see executive
authority
bcg matrix - RIGHT ANSWER -best-known portfolio strategy. a portfolio strategy developed by
the Boston Consulting Group that categorizes a corporation's businesses by growth rate and
relative market share and helps managers decide how to invest corporate funds
Benefits of planning - RIGHT ANSWER -intensified effort, persistence, direction, and creation of
task strategies. greater effort when plan is followed, persistance. direction, task strategy
development. Works for companies and individuals.
Brainstorming - RIGHT ANSWER -group members build on other's ideas, a technique for
generating a large number of alernative soluations.
4 Rules: