4. The decision-making process includes implementation and subsequent evaluation of the decision.
Approach, 15th Edition by Anderson a. True
b. False
ANSWER: False
True / False POINTS: 1
DIFFICULTY: Easy
1. The process of decision making is more limited than that of problem solving. LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1
a. True NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
b. False TOPICS: 1.1 Problem Solving and Decision Making
ANSWER: True KEYWORDS: Bloom's: Understand
POINTS: 1
DIFFICULTY: Easy 5. Most successful quantitative analysis models will advise separating the management analyst from the
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 managerial team until after the problem has been fully structured.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking a. True
TOPICS: 1.1 Problem Solving and Decision Making b. False
KEYWORDS: Bloom's: Understand ANSWER: False
POINTS: 1
2. The breakeven point is the point at which the volume of output produced is the result of total revenue DIFFICULTY: Moderate
equaling total cost. LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
a. True NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
b. False TOPICS: 1.3 Quantitative Analysis
ANSWER: True KEYWORDS: Bloom's: Understand
POINTS: 1
DIFFICULTY: Easy 6. The value of making a decision based on models is dependent on how closely the model represents the
LEARNING OBJECTIVES: IMS.ASWC.19.01.04 - 1.4 real situation.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking a. True
TOPICS: 1.4 Models of Cost, Revenue, and Profit b. False
KEYWORDS: Bloom's: Understand ANSWER: True
POINTS: 1
3. Problem solving encompasses both the identification of a problem and the action to resolve it. DIFFICULTY: Easy
a. True LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
b. False NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
ANSWER: True TOPICS: 1.3 Quantitative Analysis
POINTS: 1 KEYWORDS: Bloom's: Understand
DIFFICULTY: Easy
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 7. Uncontrollable inputs are the decision variables for a model.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking a. True
TOPICS: 1.1 Problem Solving and Decision Making b. False
KEYWORDS: Bloom's: Remember ANSWER: False
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,POINTS: 1 KEYWORDS: Bloom's: Understand
DIFFICULTY: Easy
LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3 11. The most critical component in determining the success or failure of any quantitative approach to
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking decision making is problem definition.
TOPICS: 1.3 Quantitative Analysis a. True
KEYWORDS: Bloom's: Remember b. False
ANSWER: True
8. The feasible solution is the best solution possible for a mathematical model. POINTS: 1
a. True DIFFICULTY: Easy
b. False LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
ANSWER: False NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
POINTS: 1 TOPICS: 1.3 Quantitative Analysis
DIFFICULTY: Moderate KEYWORDS: Bloom's: Remember
LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking 12. The first step in the decision-making process is to identify the problem.
TOPICS: 1.3 Quantitative Analysis a. True
KEYWORDS: Bloom's: Understand b. False
ANSWER: True
9. Frederic W. Taylor is credited with providing the foundation for quantitative methodology in the early POINTS: 1
part of the 20th century. DIFFICULTY: Easy
a. True LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1
b. False NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
ANSWER: True TOPICS: 1.1 Problem Solving and Decision Making
POINTS: 1 KEYWORDS: Bloom's: Remember
DIFFICULTY: Easy
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 13. All uncontrollable inputs or data must be specified before we can analyze the model and recommend a
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking decision or solution for the problem.
TOPICS: 1.1 Problem Solving and Decision Making a. True
KEYWORDS: Bloom's: Remember b. False
ANSWER: True
10. To identify the choice that provides the highest profit and also uses the fewest employees, we apply a POINTS: 1
single-criterion decision process. DIFFICULTY: Moderate
a. True LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
b. False NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
ANSWER: False TOPICS: 1.3 Quantitative Analysis
POINTS: 1 KEYWORDS: Bloom's: Understand
DIFFICULTY: Moderate
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 14. If you are deciding to buy either machine A, B, or C with the objective of minimizing the sum of
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking labor, material and utility costs, you are dealing with a single-criterion decision.
TOPICS: 1.1 Problem Solving and Decision Making a. True
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, b. False TOPICS: 1.3 Quantitative Analysis
ANSWER: True KEYWORDS: Bloom's: Remember
POINTS: 1
DIFFICULTY: Moderate 18. The last step in any problem-solving process is to choose the correct alternative among those
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 available.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking a. True
TOPICS: 1.1 Problem Solving and Decision Making b. False
KEYWORDS: Bloom's: Understand ANSWER: False
POINTS: 1
15. Model development should be left to quantitative analysts; the model user's involvement should begin DIFFICULTY: Easy
at the implementation stage. LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1
a. True NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
b. False TOPICS: 1.1 Problem Solving and Decision Making
ANSWER: False KEYWORDS: Bloom's: Understand
POINTS: 1
DIFFICULTY: Moderate 19. Decision variables in a production process are those that cannot be controlled by the manager.
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 a. True
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking b. False
TOPICS: 1.1 Problem Solving and Decision Making ANSWER: False
KEYWORDS: Bloom's: Understand POINTS: 1
DIFFICULTY: Easy
16. A feasible solution is one that satisfies at least one of the constraints in the problem. LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
a. True NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
b. False TOPICS: 1.3 Quantitative Analysis
ANSWER: False KEYWORDS: Bloom's: Understand
POINTS: 1
DIFFICULTY: Easy 20. The optimal solution to a model is one in which known, specific values provide the best output.
LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3 a. True
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking b. False
TOPICS: 1.3 Quantitative Analysis ANSWER: True
KEYWORDS: Bloom's: Understand POINTS: 1
DIFFICULTY: Easy
17. A toy train layout designed to represent an actual railyard is an example of an analog model. LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3
a. True NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
b. False TOPICS: 1.3 Quantitative Analysis
ANSWER: False KEYWORDS: Bloom's: Understand
POINTS: 1
DIFFICULTY: Easy 21. If all the uncontrollable inputs into the decision-making process are known to the decision maker, the
LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3 model of decision making is known as "stochastic."
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking a. True
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, b. False c. are evaluated as a part of the problem definition stage.
ANSWER: False d. are best generated by brainstorming.
POINTS: 1 ANSWER: a
DIFFICULTY: Moderate POINTS: 1
LEARNING OBJECTIVES: IMS.ASWC.19.01.03 - 1.3 DIFFICULTY: Easy
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1
TOPICS: 1.3 Quantitative Analysis NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
KEYWORDS: Bloom's: Remember TOPICS: 1.1 Problem Solving and Decision Making
KEYWORDS: Bloom's: Remember
Multiple Choice
25. Decision criteria
22. The field of management science a. are the choices faced by the decision maker.
a. concentrates on the use of quantitative methods to assist in decision making. b. are the problems faced by the decision maker.
b. approaches decision making rationally, with techniques based on the scientific method. c. are the ways to evaluate the choices faced by the decision maker.
c. is another name for decision science and for operations research. d. are unique for any problem.
d. All of these are correct. ANSWER: c
ANSWER: d POINTS: 1
POINTS: 1 DIFFICULTY: Moderate
DIFFICULTY: Easy LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking TOPICS: 1.1 Problem Solving and Decision Making
TOPICS: 1.1 Problem Solving and Decision Making KEYWORDS: Bloom's: Understand
KEYWORDS: Bloom's: Remember
26. In a multicriteria decision problem
23. By identifying and defining a problem, we have a. it is impossible to select a single decision alternative.
a. taken the final step in the decision-making process. b. the decision maker must evaluate each alternative with respect to each criterion.
b. proposed all viable alternatives. c. successive decisions must be made over time.
c. considered multiple criteria. d. All of these are correct.
d. taken the first step of decision making. ANSWER: b
ANSWER: d POINTS: 1
POINTS: 1 DIFFICULTY: Moderate
DIFFICULTY: Easy LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1
LEARNING OBJECTIVES: IMS.ASWC.19.01.01 - 1.1 NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking TOPICS: 1.1 Problem Solving and Decision Making
TOPICS: 1.1 Problem Solving and Decision Making KEYWORDS: Bloom's: Understand
KEYWORDS: Bloom's: Remember
27. The quantitative analysis approach requires
24. The set of decision alternatives a. the manager's prior experience with a similar problem.
a. should be identified before the decision criteria are established. b. a relatively uncomplicated problem.
b. are limited to quantitative solutions. c. mathematical expressions for the relationships.
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