©THESTAR 2024/2025 ALL RIGHTS RESERVED 9:50PM.
MB-210 Practice Exam Questions And
Answers |Latest 2025 | Guaranteed Pass.
You are a Dynamics 365 Sales administrator for a car dealership. You create a custom Service
entity.
Salespeople must be able to see all related appointments in the timeline. A salesperson creates
an appointment but is unable to see any Service records available in the Regarding field.
Salespeople have permission to view service record.
You need to ensure that the salesperson is able to connect the appointment to the service.
What should you do?
A. Create a connection to the Service record.
B. Add a timeline to the Service form.
C. Enable activities on the Service entity.
D. Assign privileges to Activities. - Answer✔C. Enable activities on the Service entity.
You close a lost opportunity. The company you lost the opportunity to is a competitor with
whom you do business. The company is already set up with an account and competitor record
in the system.
You want to track the lost opportunity without having to reopen the opportunity.
You need to track the company to the opportunity.
What should you do?
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, ©THESTAR 2024/2025 ALL RIGHTS RESERVED 9:50PM.
A. Add the account to the opportunity.
B. Add the competitor to the opportunity.
C. Add the opportunity to the competitor.
D. Add the opportunity to the account. - Answer✔C. Add the opportunity to the competitor.
A salesperson is viewing a My Activities list as a calendar.
The salesperson wants to change the status of a phone call by dragging an activity to a new
status.
You need to ensure that the salesperson can switch their view type.
What should you do?
A. Select Show As in the ribbon.
B. Select Create View in the ribbon.
C. Remove the Calendar control, and then add the Kanban control to the view.
D. Add the Kanban control to the view. - Answer✔A. Select Show As in the ribbon.
You work for a company that uses D365 Sales.
When customers call the company, they must provide their quote number. Customers report
that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length. What should you do?
A. Change the field type from autonumber to decimal number.
B. Reduce the autonumber prefix to one character.
C. Reduce the suffix length to four characters.
D. Ensure that the prefix setting is read-only. - Answer✔B. Reduce the autonumber prefix to
one character.
A company plans to move their headquarters from the U.S. to Europe. You need to round all
currency values to four decimal places and display the correct currency symbol.
A. Change the currency code and symbol so that both are displayed.
B. Change the default currency.
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, ©THESTAR 2024/2025 ALL RIGHTS RESERVED 9:50PM.
C. Change the currency decimal precision and currency display options. - Answer✔C. Change
the currency decimal precision and currency display options.
You are a D365 Sales system customizer. You need to set up Linkedin Sales Navigator Lead
(member profile) on the Lead Form.
A. Add the LinkedIn Sales Navigator Contact (member profile) control.
B. Use Unified Interface apps.
C. Use D365 AI for Sales. - Answer✔A. Add the Linkedin Sales Navigator Contact (member
profile) control.
A sales manager changes the target goal for a salesperson from $26K to $20K. However, the
currency symbol changes from $ to £. Other managers are not experiencing this issue.
You need to fix the currency symbol for them; what should you change?
A. The default currency in personal options
B. The currencies in settings
C. The currency display option in system settings
D. The current format in personal options - Answer✔A. The default currency in personal options
Sales reps must enter estimated revenue only as an exception. You need to ensure that
estimated revenue for Opps is automatically calculated. What should you do?
A. In the System Settings sales tab, change the default revenue type to System Calculated.
B. In custom controls, change the default revenue setting to System Calculated.
C. In Personalization settings for each user, change the default revenue type to System
Calculated.
D. In Opportunities, change the default value of the revenue type to System Calculated. -
Answer✔D. In Opportunities, change the default value of the revenue type to System
Calculated.
A company uses Dynamics 365 for Sales. You must track a competitor to help your company
win a sale. You need to associate the competitor with a Dynamics 365 entity. To which type of
entity can you associate the competitor?
3
MB-210 Practice Exam Questions And
Answers |Latest 2025 | Guaranteed Pass.
You are a Dynamics 365 Sales administrator for a car dealership. You create a custom Service
entity.
Salespeople must be able to see all related appointments in the timeline. A salesperson creates
an appointment but is unable to see any Service records available in the Regarding field.
Salespeople have permission to view service record.
You need to ensure that the salesperson is able to connect the appointment to the service.
What should you do?
A. Create a connection to the Service record.
B. Add a timeline to the Service form.
C. Enable activities on the Service entity.
D. Assign privileges to Activities. - Answer✔C. Enable activities on the Service entity.
You close a lost opportunity. The company you lost the opportunity to is a competitor with
whom you do business. The company is already set up with an account and competitor record
in the system.
You want to track the lost opportunity without having to reopen the opportunity.
You need to track the company to the opportunity.
What should you do?
1
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED 9:50PM.
A. Add the account to the opportunity.
B. Add the competitor to the opportunity.
C. Add the opportunity to the competitor.
D. Add the opportunity to the account. - Answer✔C. Add the opportunity to the competitor.
A salesperson is viewing a My Activities list as a calendar.
The salesperson wants to change the status of a phone call by dragging an activity to a new
status.
You need to ensure that the salesperson can switch their view type.
What should you do?
A. Select Show As in the ribbon.
B. Select Create View in the ribbon.
C. Remove the Calendar control, and then add the Kanban control to the view.
D. Add the Kanban control to the view. - Answer✔A. Select Show As in the ribbon.
You work for a company that uses D365 Sales.
When customers call the company, they must provide their quote number. Customers report
that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length. What should you do?
A. Change the field type from autonumber to decimal number.
B. Reduce the autonumber prefix to one character.
C. Reduce the suffix length to four characters.
D. Ensure that the prefix setting is read-only. - Answer✔B. Reduce the autonumber prefix to
one character.
A company plans to move their headquarters from the U.S. to Europe. You need to round all
currency values to four decimal places and display the correct currency symbol.
A. Change the currency code and symbol so that both are displayed.
B. Change the default currency.
2
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED 9:50PM.
C. Change the currency decimal precision and currency display options. - Answer✔C. Change
the currency decimal precision and currency display options.
You are a D365 Sales system customizer. You need to set up Linkedin Sales Navigator Lead
(member profile) on the Lead Form.
A. Add the LinkedIn Sales Navigator Contact (member profile) control.
B. Use Unified Interface apps.
C. Use D365 AI for Sales. - Answer✔A. Add the Linkedin Sales Navigator Contact (member
profile) control.
A sales manager changes the target goal for a salesperson from $26K to $20K. However, the
currency symbol changes from $ to £. Other managers are not experiencing this issue.
You need to fix the currency symbol for them; what should you change?
A. The default currency in personal options
B. The currencies in settings
C. The currency display option in system settings
D. The current format in personal options - Answer✔A. The default currency in personal options
Sales reps must enter estimated revenue only as an exception. You need to ensure that
estimated revenue for Opps is automatically calculated. What should you do?
A. In the System Settings sales tab, change the default revenue type to System Calculated.
B. In custom controls, change the default revenue setting to System Calculated.
C. In Personalization settings for each user, change the default revenue type to System
Calculated.
D. In Opportunities, change the default value of the revenue type to System Calculated. -
Answer✔D. In Opportunities, change the default value of the revenue type to System
Calculated.
A company uses Dynamics 365 for Sales. You must track a competitor to help your company
win a sale. You need to associate the competitor with a Dynamics 365 entity. To which type of
entity can you associate the competitor?
3
