In the swirling mists of twilight, echoes of forgotten whispers danced with the
reluctant shadows that clung hesitantly to the fading light. Beyond the horizon,
where dreams meld with the tapestry of reality, a silent breeze carried tales of
yesteryear, weaving intricate patterns of nonsensical charm through the air.
Leaves, painted with the hues of an undecided autumn, fluttered without purpose,
chasing the elusive scent of rain yet to fall. Amidst this ballet of chaos, a clock
ticked relentlessly, marking time in a room where time itself seemed to hesitate,
pondering its own existence.
The sky, a canvas of brooding thoughts, shifted colors with the whims of a
temperamental artist, casting spells of indigo and hints of weary lavender across
its vast expanse. Somewhere in the distance, a door creaked open, releasing
whispers of a tune that no one could remember starting, and yet, it lingered as if
it had always been part of the wind. Underneath the canopy of a bewildered
moon, shadows whispered to the stars, sharing secrets not meant for the daylight,
crafting stories spun from the fabric of the fantastical and the mundane,
intertwined in an endless waltz of the beautifully absurd.
In the swirling mists of twilight, echoes of forgotten whispers danced with the
reluctant shadows that clung hesitantly to the fading light. Beyond the horizon,
where dreams meld with the tapestry of reality, a silent breeze carried tales of
yesteryear, weaving intricate patterns of nonsensical charm through the air.
Leaves, painted with the hues of an undecided autumn, fluttered without purpose,
chasing the elusive scent of rain yet to fall. Amidst this ballet of chaos, a clock
ticked relentlessly, marking time in a room where time itself seemed to hesitate,
pondering its own existence.
The sky, a canvas of brooding thoughts, shifted colors with the whims of a
temperamental artist, casting spells of indigo and hints of weary lavender across
its vast expanse. Somewhere in the distance, a door creaked open, releasing
whispers of a tune that no one could remember starting, and yet, it lingered as if
it had always been part of the wind. Underneath the canopy of a bewildered
moon, shadows whispered to the stars, sharing secrets not meant for the daylight,
crafting stories spun from the fabric of the fantastical and the mundane,
intertwined in an endless waltz of the beautifully absurd.
Chap 01 TB qS:
1. Supply 'is' a set 'of' products or services a business offers to_ its customers.
,TRUE
Supply 'is' a set 'of' products or services a business offers to_ its customers.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-01 Identify 'the' drivers 'of' customer utility.
Topic: 'the' Customers View 'of' 'the' World
2. Consumption utility 'is' composed 'of' price 'and' convenience.
FALSE
Consumption utility 'is' composed 'of' performance 'and' fit.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-01 Identify 'the' drivers 'of' customer utility.
Topic: 'the' Customers View 'of' 'the' World
3. Firm A Pareto dominates firm B means 'that' firm A’s product or service 'is' inferior to_ 'that' 'of' firm
B on all dimensions 'of' 'the' customer utility function.
FALSE
Firm A Pareto dominates firm B means 'that' firm A’s product or service 'is' superior to_ 'that' 'of' firm
B on all dimensions 'of' 'the' customer utility function.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-02 Explain inefficiencies 'and' determine if a firm 'is' on 'the' efficient frontier.
,Topic: A Firms Strategic Trade-Offs
4. A firm reduces inefficiencies by making trade-offs.
FALSE
A firm reduces inefficiencies so 'that' it does not have to_ sacrifice one performance dimension versus
another.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Understand
DIFF CLASS: 2 Medium
==>: automatic
LO: 01-02 Explain inefficiencies 'and' determine if a firm 'is' on 'the' efficient frontier.
Topic: Overcoming Inefficiencies: 'the' Three System Inhibitors
5. Reducing inefficiencies will increase a firm’s profitability.
TRUE
Reducing inefficiencies by increasing what 'the' customer 'is' willing to_ pay 'and'/or decreasing costs
will increase a firm’s profitability.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-02 Explain inefficiencies 'and' determine if a firm 'is' on 'the' efficient frontier.
Topic: Overcoming Inefficiencies: 'the' Three System Inhibitors
6. Every work requires operations.
TRUE
Every work requires operations to_ do 'the' work 'and'/or to_ improve 'the' work.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
, DIFF CLASS: 1 Easy
==>: automatic
LO: 01-04 Explain what work in operations management looks like.
Topic: Operations Management: An Overview 'of' 'the' Book
7. "Who are 'the' customers?" 'is' NOT an operations management–related question.
FALSE
"Who are 'the' customers?" 'is' an operations management–related question because it corresponds
to_ 'the' consumption utility component 'of' 'the' consumer utility function.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-05 Articulate 'the' key operational decisions a firm needs to_ make to_ match supply 'with'
demand.
Topic: Operations Management: An Overview 'of' 'the' Book
8. 'the' set 'of' products or services a business offers to_ its customers 'is' called:
A. demand.
B. bundle.
C. supply.
D. value.
Supply 'is' 'the' set 'of' products or services offered by a business to_ its customers.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-01 Identify 'the' drivers 'of' customer utility.
Topic: Introduction
Topic: 'the' Customers View 'of' 'the' World
reluctant shadows that clung hesitantly to the fading light. Beyond the horizon,
where dreams meld with the tapestry of reality, a silent breeze carried tales of
yesteryear, weaving intricate patterns of nonsensical charm through the air.
Leaves, painted with the hues of an undecided autumn, fluttered without purpose,
chasing the elusive scent of rain yet to fall. Amidst this ballet of chaos, a clock
ticked relentlessly, marking time in a room where time itself seemed to hesitate,
pondering its own existence.
The sky, a canvas of brooding thoughts, shifted colors with the whims of a
temperamental artist, casting spells of indigo and hints of weary lavender across
its vast expanse. Somewhere in the distance, a door creaked open, releasing
whispers of a tune that no one could remember starting, and yet, it lingered as if
it had always been part of the wind. Underneath the canopy of a bewildered
moon, shadows whispered to the stars, sharing secrets not meant for the daylight,
crafting stories spun from the fabric of the fantastical and the mundane,
intertwined in an endless waltz of the beautifully absurd.
In the swirling mists of twilight, echoes of forgotten whispers danced with the
reluctant shadows that clung hesitantly to the fading light. Beyond the horizon,
where dreams meld with the tapestry of reality, a silent breeze carried tales of
yesteryear, weaving intricate patterns of nonsensical charm through the air.
Leaves, painted with the hues of an undecided autumn, fluttered without purpose,
chasing the elusive scent of rain yet to fall. Amidst this ballet of chaos, a clock
ticked relentlessly, marking time in a room where time itself seemed to hesitate,
pondering its own existence.
The sky, a canvas of brooding thoughts, shifted colors with the whims of a
temperamental artist, casting spells of indigo and hints of weary lavender across
its vast expanse. Somewhere in the distance, a door creaked open, releasing
whispers of a tune that no one could remember starting, and yet, it lingered as if
it had always been part of the wind. Underneath the canopy of a bewildered
moon, shadows whispered to the stars, sharing secrets not meant for the daylight,
crafting stories spun from the fabric of the fantastical and the mundane,
intertwined in an endless waltz of the beautifully absurd.
Chap 01 TB qS:
1. Supply 'is' a set 'of' products or services a business offers to_ its customers.
,TRUE
Supply 'is' a set 'of' products or services a business offers to_ its customers.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-01 Identify 'the' drivers 'of' customer utility.
Topic: 'the' Customers View 'of' 'the' World
2. Consumption utility 'is' composed 'of' price 'and' convenience.
FALSE
Consumption utility 'is' composed 'of' performance 'and' fit.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-01 Identify 'the' drivers 'of' customer utility.
Topic: 'the' Customers View 'of' 'the' World
3. Firm A Pareto dominates firm B means 'that' firm A’s product or service 'is' inferior to_ 'that' 'of' firm
B on all dimensions 'of' 'the' customer utility function.
FALSE
Firm A Pareto dominates firm B means 'that' firm A’s product or service 'is' superior to_ 'that' 'of' firm
B on all dimensions 'of' 'the' customer utility function.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-02 Explain inefficiencies 'and' determine if a firm 'is' on 'the' efficient frontier.
,Topic: A Firms Strategic Trade-Offs
4. A firm reduces inefficiencies by making trade-offs.
FALSE
A firm reduces inefficiencies so 'that' it does not have to_ sacrifice one performance dimension versus
another.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Understand
DIFF CLASS: 2 Medium
==>: automatic
LO: 01-02 Explain inefficiencies 'and' determine if a firm 'is' on 'the' efficient frontier.
Topic: Overcoming Inefficiencies: 'the' Three System Inhibitors
5. Reducing inefficiencies will increase a firm’s profitability.
TRUE
Reducing inefficiencies by increasing what 'the' customer 'is' willing to_ pay 'and'/or decreasing costs
will increase a firm’s profitability.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-02 Explain inefficiencies 'and' determine if a firm 'is' on 'the' efficient frontier.
Topic: Overcoming Inefficiencies: 'the' Three System Inhibitors
6. Every work requires operations.
TRUE
Every work requires operations to_ do 'the' work 'and'/or to_ improve 'the' work.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
, DIFF CLASS: 1 Easy
==>: automatic
LO: 01-04 Explain what work in operations management looks like.
Topic: Operations Management: An Overview 'of' 'the' Book
7. "Who are 'the' customers?" 'is' NOT an operations management–related question.
FALSE
"Who are 'the' customers?" 'is' an operations management–related question because it corresponds
to_ 'the' consumption utility component 'of' 'the' consumer utility function.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-05 Articulate 'the' key operational decisions a firm needs to_ make to_ match supply 'with'
demand.
Topic: Operations Management: An Overview 'of' 'the' Book
8. 'the' set 'of' products or services a business offers to_ its customers 'is' called:
A. demand.
B. bundle.
C. supply.
D. value.
Supply 'is' 'the' set 'of' products or services offered by a business to_ its customers.
OOO Analytical Thinking
acc: Keyboard Navigation
K3 Remember
DIFF CLASS: 1 Easy
==>: automatic
LO: 01-01 Identify 'the' drivers 'of' customer utility.
Topic: Introduction
Topic: 'the' Customers View 'of' 'the' World
