IAED ETC Certification UPDATED Exam
Questions and CORRECT Answers
The acronym CAD stands for what - CORRECT ANSWER - Computer Aided Dispatch
The technology that has reduce TDD/TTY is - CORRECT ANSWER - Text to 911
What does CYMBALS stand for - CORRECT ANSWER - Color, year, make/model, body
style, accessories, license, state
ANI and ALI stand for - CORRECT ANSWER - Automatic Number Identification, Automatic
Location Identification
Clear speech - CORRECT ANSWER - The speech used when multiple agencies work
together does not include codes or acronyms
The first info collected is - CORRECT ANSWER - Address, ask them to repeat it back
3rd part caller - CORRECT ANSWER - Someone who sees it and calls it in but has no
relationship or further information for the incident
Gap theory - CORRECT ANSWER - Silence that causes anxiety during a call can be filled
with an explanation as to what the call taker is doing
Hysteria threshold - CORRECT ANSWER - The point when a caller looses all control and is
no longer capable of following instructions
Repetitive persistence - CORRECT ANSWER - Saying the exact thing over and over with an
instruction and a reason
, Dispatch danger zones - CORRECT ANSWER - Errors and omissions that may lead to
complaints and law suits
Wake effect collisions - CORRECT ANSWER - An accident caused by an emergency vehicle
but does not directly involve the vehicle
Four hallmarks of distress - CORRECT ANSWER - Persistent feeling of fatigue, Loss of
motivation for the job, Negativity, Persistent cynicism
Four essential elements of - CORRECT ANSWER - Duty, breach of duty, causation
Detrimental reliance - CORRECT ANSWER - Legal term that describes the liability of the
department because of promised help that was not provided
Traffic obstruction - CORRECT ANSWER - Grizzly bear causing traffic problems
Structure fire - CORRECT ANSWER - Heavy black smoke coming from a window
Priority symptoms - CORRECT ANSWER - Abnormal Breathing, Chest pain/Discomfort,
Decreased level of consouness, serious hemorrhage
Mechanism of inury - CORRECT ANSWER - How the person was injured the exchange of
forces that result in injury to the patient
Three types of medical incidents - CORRECT ANSWER - Trauma, medical, time life priority
Three types of police calls - CORRECT ANSWER - In progress, just occurred, past event
Three Ps - CORRECT ANSWER - Policy, protocol, procedure
Questions and CORRECT Answers
The acronym CAD stands for what - CORRECT ANSWER - Computer Aided Dispatch
The technology that has reduce TDD/TTY is - CORRECT ANSWER - Text to 911
What does CYMBALS stand for - CORRECT ANSWER - Color, year, make/model, body
style, accessories, license, state
ANI and ALI stand for - CORRECT ANSWER - Automatic Number Identification, Automatic
Location Identification
Clear speech - CORRECT ANSWER - The speech used when multiple agencies work
together does not include codes or acronyms
The first info collected is - CORRECT ANSWER - Address, ask them to repeat it back
3rd part caller - CORRECT ANSWER - Someone who sees it and calls it in but has no
relationship or further information for the incident
Gap theory - CORRECT ANSWER - Silence that causes anxiety during a call can be filled
with an explanation as to what the call taker is doing
Hysteria threshold - CORRECT ANSWER - The point when a caller looses all control and is
no longer capable of following instructions
Repetitive persistence - CORRECT ANSWER - Saying the exact thing over and over with an
instruction and a reason
, Dispatch danger zones - CORRECT ANSWER - Errors and omissions that may lead to
complaints and law suits
Wake effect collisions - CORRECT ANSWER - An accident caused by an emergency vehicle
but does not directly involve the vehicle
Four hallmarks of distress - CORRECT ANSWER - Persistent feeling of fatigue, Loss of
motivation for the job, Negativity, Persistent cynicism
Four essential elements of - CORRECT ANSWER - Duty, breach of duty, causation
Detrimental reliance - CORRECT ANSWER - Legal term that describes the liability of the
department because of promised help that was not provided
Traffic obstruction - CORRECT ANSWER - Grizzly bear causing traffic problems
Structure fire - CORRECT ANSWER - Heavy black smoke coming from a window
Priority symptoms - CORRECT ANSWER - Abnormal Breathing, Chest pain/Discomfort,
Decreased level of consouness, serious hemorrhage
Mechanism of inury - CORRECT ANSWER - How the person was injured the exchange of
forces that result in injury to the patient
Three types of medical incidents - CORRECT ANSWER - Trauma, medical, time life priority
Three types of police calls - CORRECT ANSWER - In progress, just occurred, past event
Three Ps - CORRECT ANSWER - Policy, protocol, procedure
