MB-210 Practice Questions 2024/2025
Exam Questions and Correct Answers |
New Update
You are a Dynamics 365 Sales administrator for a car dealership. You create a
custom Service entity.
Salespeople must be able to see all related appointments in the timeline. A
salesperson creates an appointment but is unable to see any Service records
available in the Regarding field. Salespeople have permission to view service
record.
You need to ensure that the salesperson is able to connect the appointment to
the service. What should you do?
A. Create a connection to the Service record.
B. Add a timeline to the Service form.
C. Enable activities on the Service entity.
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,D. Assign privileges to Activities. - 🧠ANSWER ✔✔C. Enable activities on the
Service entity.
You close a lost opportunity. The company you lost the opportunity to is a
competitor with whom you do business. The company is already set up with an
account and competitor record in the system.
You want to track the lost opportunity without having to reopen the
opportunity.
You need to track the company to the opportunity.
What should you do?
A. Add the account to the opportunity.
B. Add the competitor to the opportunity.
C. Add the opportunity to the competitor.
D. Add the opportunity to the account. - 🧠ANSWER ✔✔C. Add the opportunity
to the competitor.
A salesperson is viewing a My Activities list as a calendar.
The salesperson wants to change the status of a phone call by dragging an
activity to a new status.
You need to ensure that the salesperson can switch their view type.
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,What should you do?
A. Select Show As in the ribbon.
B. Select Create View in the ribbon.
C. Remove the Calendar control, and then add the Kanban control to the view.
D. Add the Kanban control to the view. - 🧠ANSWER ✔✔A. Select Show As in the
ribbon.
You work for a company that uses D365 Sales.
When customers call the company, they must provide their quote number.
Customers report that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length. What
should you do?
A. Change the field type from autonumber to decimal number.
B. Reduce the autonumber prefix to one character.
C. Reduce the suffix length to four characters.
D. Ensure that the prefix setting is read-only. - 🧠ANSWER ✔✔B. Reduce the
autonumber prefix to one character.
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619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
, A company plans to move their headquarters from the U.S. to Europe. You need
to round all currency values to four decimal places and display the correct
currency symbol.
A. Change the currency code and symbol so that both are displayed.
B. Change the default currency.
C. Change the currency decimal precision and currency display options. -
🧠ANSWER ✔✔C. Change the currency decimal precision and currency display
options.
You are a D365 Sales system customizer. You need to set up Linkedin Sales
Navigator Lead (member profile) on the Lead Form.
A. Add the LinkedIn Sales Navigator Contact (member profile) control.
B. Use Unified Interface apps.
C. Use D365 AI for Sales. - 🧠ANSWER ✔✔A. Add the Linkedin Sales Navigator
Contact (member profile) control.
A sales manager changes the target goal for a salesperson from $26K to $20K.
However, the currency symbol changes from $ to £. Other managers are not
experiencing this issue.
Page 4 of 40
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
Exam Questions and Correct Answers |
New Update
You are a Dynamics 365 Sales administrator for a car dealership. You create a
custom Service entity.
Salespeople must be able to see all related appointments in the timeline. A
salesperson creates an appointment but is unable to see any Service records
available in the Regarding field. Salespeople have permission to view service
record.
You need to ensure that the salesperson is able to connect the appointment to
the service. What should you do?
A. Create a connection to the Service record.
B. Add a timeline to the Service form.
C. Enable activities on the Service entity.
Page 1 of 40
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
,D. Assign privileges to Activities. - 🧠ANSWER ✔✔C. Enable activities on the
Service entity.
You close a lost opportunity. The company you lost the opportunity to is a
competitor with whom you do business. The company is already set up with an
account and competitor record in the system.
You want to track the lost opportunity without having to reopen the
opportunity.
You need to track the company to the opportunity.
What should you do?
A. Add the account to the opportunity.
B. Add the competitor to the opportunity.
C. Add the opportunity to the competitor.
D. Add the opportunity to the account. - 🧠ANSWER ✔✔C. Add the opportunity
to the competitor.
A salesperson is viewing a My Activities list as a calendar.
The salesperson wants to change the status of a phone call by dragging an
activity to a new status.
You need to ensure that the salesperson can switch their view type.
Page 2 of 40
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
,What should you do?
A. Select Show As in the ribbon.
B. Select Create View in the ribbon.
C. Remove the Calendar control, and then add the Kanban control to the view.
D. Add the Kanban control to the view. - 🧠ANSWER ✔✔A. Select Show As in the
ribbon.
You work for a company that uses D365 Sales.
When customers call the company, they must provide their quote number.
Customers report that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length. What
should you do?
A. Change the field type from autonumber to decimal number.
B. Reduce the autonumber prefix to one character.
C. Reduce the suffix length to four characters.
D. Ensure that the prefix setting is read-only. - 🧠ANSWER ✔✔B. Reduce the
autonumber prefix to one character.
Page 3 of 40
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
, A company plans to move their headquarters from the U.S. to Europe. You need
to round all currency values to four decimal places and display the correct
currency symbol.
A. Change the currency code and symbol so that both are displayed.
B. Change the default currency.
C. Change the currency decimal precision and currency display options. -
🧠ANSWER ✔✔C. Change the currency decimal precision and currency display
options.
You are a D365 Sales system customizer. You need to set up Linkedin Sales
Navigator Lead (member profile) on the Lead Form.
A. Add the LinkedIn Sales Navigator Contact (member profile) control.
B. Use Unified Interface apps.
C. Use D365 AI for Sales. - 🧠ANSWER ✔✔A. Add the Linkedin Sales Navigator
Contact (member profile) control.
A sales manager changes the target goal for a salesperson from $26K to $20K.
However, the currency symbol changes from $ to £. Other managers are not
experiencing this issue.
Page 4 of 40
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
