ServiceNow CSA (Actual) Delta Exam
Rated A+
Configuration Hub - ANSWER-In Admin Center, this allows you to keep track of over-
allocated licenses and configure customizations
Configure topics and taxonomy - ANSWER-How you can make catalog items or record
producers discoverable in the Employee Center
Diagramming View - ANSWER-Allows you to access a view of a flow path and also add
and configure subflows.
Edit in advanced view button - ANSWER-A new feature that allows you to return to the
platform view from catalog builder
email_client_admin - ANSWER-role that allows you to create email client templates
email_client_composer - ANSWER-role that allows you to read email client templates
Flow Deisgner - ANSWER-Allows you to automate processes and make them work
better in a user-friendly environment
Flow Diagramming - ANSWER-A standalone application that features flowchart style
visual diagramming to easily understand complex flow logic
force a session timeout - ANSWER-A simple way to help secure your organization's
instance regardless of user or integration activity
glide.ui.active.session.life_span - ANSWER-A system property that allows you to
specify a maximum session time for authenticated user sessions
glide.ui.session_timeout - ANSWER-A system property that allows you to specify when
to time out user sessions after a period of inactivity
Now Assist - ANSWER-An AI system that generates recommendations dependent on a
flow and flow component names, allowing you to automatically create flows by selecting
these recommendations.
Requirements for email notifications - ANSWER-When to send it, who will receive it,
what it will contain
roles associated with email client templates - ANSWER-email_composer,
email_client_template_write, email_client_admin
Rated A+
Configuration Hub - ANSWER-In Admin Center, this allows you to keep track of over-
allocated licenses and configure customizations
Configure topics and taxonomy - ANSWER-How you can make catalog items or record
producers discoverable in the Employee Center
Diagramming View - ANSWER-Allows you to access a view of a flow path and also add
and configure subflows.
Edit in advanced view button - ANSWER-A new feature that allows you to return to the
platform view from catalog builder
email_client_admin - ANSWER-role that allows you to create email client templates
email_client_composer - ANSWER-role that allows you to read email client templates
Flow Deisgner - ANSWER-Allows you to automate processes and make them work
better in a user-friendly environment
Flow Diagramming - ANSWER-A standalone application that features flowchart style
visual diagramming to easily understand complex flow logic
force a session timeout - ANSWER-A simple way to help secure your organization's
instance regardless of user or integration activity
glide.ui.active.session.life_span - ANSWER-A system property that allows you to
specify a maximum session time for authenticated user sessions
glide.ui.session_timeout - ANSWER-A system property that allows you to specify when
to time out user sessions after a period of inactivity
Now Assist - ANSWER-An AI system that generates recommendations dependent on a
flow and flow component names, allowing you to automatically create flows by selecting
these recommendations.
Requirements for email notifications - ANSWER-When to send it, who will receive it,
what it will contain
roles associated with email client templates - ANSWER-email_composer,
email_client_template_write, email_client_admin
