COMPLETE TEST BANK FOR _
Interpersonal Relationships: Professional Communication Skills for Nurses 8th Edition by Elizabeth C.
Arnold PhD RN PMHCNS-BC Kathleen Underman Boggs PhD FNP-CS ||ALL CHAPTERS||VERIFIED
||GURANTEE PASS
8TH EDITION
,Table of Contents
PART I: Conceptual Foundations Of Interpersonal Relationships And
Professional Communication Skills ...................................................................4
Chapter 1: Theory Based Perspectives And Contemporary Dynamics ..................................................... 4
Chapter 2: Professional Guides For Nursing Communication ................................................................ 12
Chapter 3: Clinical Judgment And Ethical Decision Making .................................................................... 21
Chapter 4: Clarity And Safety In Communication ................................................................................... 30
PART II: Essential Communication Skills ........................................................ 40
Chapter 5: Developing Therapeutic Communication Skills..................................................................... 40
Chapter 6: Variation In Communication Styles ....................................................................................... 50
Chapter 7: Intercultural Communication Arnold: ................................................................................... 61
Chapter 8: Therapeutic Communication In Groups ................................................................................ 69
PART III: Therapeutic Interpersonal Relationship Skills................................. 80
Chapter 9: Self Concept In Professional Interpersonal Relationships .................................................... 80
Chapter 10: Developing Therapeutic Relationships................................................................................ 88
Chapter 11: Bridges And Barriers In Therapeutic Relationships ............................................................. 97
Chapter 12: Communicating With Families .......................................................................................... 105
Chapter 13: Resolving Conflicts Between Nurse And Client ................................................................. 116
PART IV: Communicating To Foster Health Literacy And Health Promotion
And Prevention Of Disease Among Diverse Populations ............................... 126
Chapter 14: Communicating To Encourage Health Literacy, Health Promotion, And Prevention Of
Disease .................................................................................................................................................. 126
Chapter 15: Health Teaching And Coaching ......................................................................................... 137
Chapter 16: Empowerment-Oriented Communication Strategies To Reduce Stress ........................... 147
PART V: Accommodating Clients With Special Communication Needs ........ 154
Chapter 17: Communicating With Clients Experiencing Communication Deficits ............................... 154
Chapter 18: Communicating With Children Arnold: ............................................................................. 162
Chapter 19: Communicating With Older Adults ................................................................................... 171
Chapter 20: Communicating With Clients In Crisis ............................................................................... 181
Chapter 21: Communicating With Clients And Families At The End Of Life ......................................... 194
PART VI: Collaborative And Professional Communication ............................ 206
Chapter 22: Role Relationships And Interprofessional Communication .............................................. 206
Chapter 23: Communicating With Other Health Professionals ............................................................ 214
,Chapter 24: Communicating For Continuity Of Care ............................................................................ 221
Chapter 25: Documentation In An Electronic Era ................................................................................. 233
Chapter 26: Communicating At The Point Of Care: Application Of Ehealth Information Technologies
.............................................................................................................................................................. 241
, PART I: Conceptual Foundations Of Interpersonal Relationships And
Professional Communication Skills
Chapter 1: Theory Based Perspectives And Contemporary Dynamics
Arnold: Interpersonal Relationships, 9th Edition
MULTIPLE CHOICE
1. When Describing Nursing To A Group Of Nursing Students, The Nursing Instructor Lists All Of The
Following Characteristics Of Nursing Except
A. Historically Nursing Is As Old As Mankind.
B. Nursing Was Originally Practiced Informally By Religious Orders Dedicated To Care Of The Sick.
C. Nursing Was Later Practiced In The Home By Female Caregivers With No Formal Education.
D. Nursing Has Always Been Identifiable As A Distinct Occupation.
CORRECT ANS>>A
Historically, Nursing Is As Old As Mankind. Originally Practiced Informally By Religious Orders Dedicated
To Care Of The Sick And Later In The Home By Female Caregivers With No Formal Education, Nursing
Was Not Identifiable As A Distinct Occupation Until The 1854 Crimean War. There, Florence
Nightingale’s Notes On Nursing Introduced The World To The Functional Roles Of Professional Nursing
And The Need For Formal Education.
DIF: Cognitive Level: ComprehensionREF: P. 1 TOP: Step Of The Nursing Process: All Phases
MSC: Client Needs: Psychosocial Integrity
2. The Nursing Profession’s First Nurse Researcher, Who Served As An Early Advocate For High-
Quality Care And Used Statistical Data To Document The Need For Handwashing In Preventing Infection,
Was
A. Abraham Maslow.
B. Martha Rogers.
C. Hildegard Peplau.
Interpersonal Relationships: Professional Communication Skills for Nurses 8th Edition by Elizabeth C.
Arnold PhD RN PMHCNS-BC Kathleen Underman Boggs PhD FNP-CS ||ALL CHAPTERS||VERIFIED
||GURANTEE PASS
8TH EDITION
,Table of Contents
PART I: Conceptual Foundations Of Interpersonal Relationships And
Professional Communication Skills ...................................................................4
Chapter 1: Theory Based Perspectives And Contemporary Dynamics ..................................................... 4
Chapter 2: Professional Guides For Nursing Communication ................................................................ 12
Chapter 3: Clinical Judgment And Ethical Decision Making .................................................................... 21
Chapter 4: Clarity And Safety In Communication ................................................................................... 30
PART II: Essential Communication Skills ........................................................ 40
Chapter 5: Developing Therapeutic Communication Skills..................................................................... 40
Chapter 6: Variation In Communication Styles ....................................................................................... 50
Chapter 7: Intercultural Communication Arnold: ................................................................................... 61
Chapter 8: Therapeutic Communication In Groups ................................................................................ 69
PART III: Therapeutic Interpersonal Relationship Skills................................. 80
Chapter 9: Self Concept In Professional Interpersonal Relationships .................................................... 80
Chapter 10: Developing Therapeutic Relationships................................................................................ 88
Chapter 11: Bridges And Barriers In Therapeutic Relationships ............................................................. 97
Chapter 12: Communicating With Families .......................................................................................... 105
Chapter 13: Resolving Conflicts Between Nurse And Client ................................................................. 116
PART IV: Communicating To Foster Health Literacy And Health Promotion
And Prevention Of Disease Among Diverse Populations ............................... 126
Chapter 14: Communicating To Encourage Health Literacy, Health Promotion, And Prevention Of
Disease .................................................................................................................................................. 126
Chapter 15: Health Teaching And Coaching ......................................................................................... 137
Chapter 16: Empowerment-Oriented Communication Strategies To Reduce Stress ........................... 147
PART V: Accommodating Clients With Special Communication Needs ........ 154
Chapter 17: Communicating With Clients Experiencing Communication Deficits ............................... 154
Chapter 18: Communicating With Children Arnold: ............................................................................. 162
Chapter 19: Communicating With Older Adults ................................................................................... 171
Chapter 20: Communicating With Clients In Crisis ............................................................................... 181
Chapter 21: Communicating With Clients And Families At The End Of Life ......................................... 194
PART VI: Collaborative And Professional Communication ............................ 206
Chapter 22: Role Relationships And Interprofessional Communication .............................................. 206
Chapter 23: Communicating With Other Health Professionals ............................................................ 214
,Chapter 24: Communicating For Continuity Of Care ............................................................................ 221
Chapter 25: Documentation In An Electronic Era ................................................................................. 233
Chapter 26: Communicating At The Point Of Care: Application Of Ehealth Information Technologies
.............................................................................................................................................................. 241
, PART I: Conceptual Foundations Of Interpersonal Relationships And
Professional Communication Skills
Chapter 1: Theory Based Perspectives And Contemporary Dynamics
Arnold: Interpersonal Relationships, 9th Edition
MULTIPLE CHOICE
1. When Describing Nursing To A Group Of Nursing Students, The Nursing Instructor Lists All Of The
Following Characteristics Of Nursing Except
A. Historically Nursing Is As Old As Mankind.
B. Nursing Was Originally Practiced Informally By Religious Orders Dedicated To Care Of The Sick.
C. Nursing Was Later Practiced In The Home By Female Caregivers With No Formal Education.
D. Nursing Has Always Been Identifiable As A Distinct Occupation.
CORRECT ANS>>A
Historically, Nursing Is As Old As Mankind. Originally Practiced Informally By Religious Orders Dedicated
To Care Of The Sick And Later In The Home By Female Caregivers With No Formal Education, Nursing
Was Not Identifiable As A Distinct Occupation Until The 1854 Crimean War. There, Florence
Nightingale’s Notes On Nursing Introduced The World To The Functional Roles Of Professional Nursing
And The Need For Formal Education.
DIF: Cognitive Level: ComprehensionREF: P. 1 TOP: Step Of The Nursing Process: All Phases
MSC: Client Needs: Psychosocial Integrity
2. The Nursing Profession’s First Nurse Researcher, Who Served As An Early Advocate For High-
Quality Care And Used Statistical Data To Document The Need For Handwashing In Preventing Infection,
Was
A. Abraham Maslow.
B. Martha Rogers.
C. Hildegard Peplau.
