Instructor’s Manual for Fundamentals of Human Resource Management 5th Edition by Gary Dessler All Chapters 1-14 Covered

Instructor’s Manual
Fundamentals of Human Resource Management 5th Edition
by Gary Dessler All Chapters 1-14 Covered

,Fundamentals of Human Resource Management Instructor Manua
i i i i i i



l
5th Edition i




TABLE OF CONTENTS
i i




INTRODUCTION ii.

SAMPLEiSYLLABUS iii.

CHAPTERi1:i ManagingiHumaniResourcesiToday 1

CHAPTERi2:i ManagingiEqualiOpportunityiandiDiversity 14

CHAPTERi3:i HumaniResourceiStrategyiandiAnalysis 32

CHAPTERi4:i JobiAnalysisiandiTalentiManagement 45

CHAPTERi5:i PersonneliPlanningiandiRecruiting 58

CHAPTERi6:i SelectingiEmployees 71

CHAPTERi7:i TrainingiandiDevelopingiEmployees 86

CHAPTERi8:i PerformanceiManagementiandiAppraisal 100

CHAPTERi9:i ManagingiCareers 111

CHAPTERi10:i DevelopingiCompensationiPlans 123

CHAPTERi11:i PayiforiPerformanceiandiEmployeeiBenefits 138

CHAPTERi12:i MaintainingiPositiveiEmployeeiRelations 155

CHAPTERi13:i LaboriRelationsiandiCollectiveiBargaining 166

CHAPTERi14:i ImprovingiOccupationaliSafety,iHealth,iandiRiskiManagement 181

,PARTiONE INTRODUCTION

Oi ni e




1
Managing Human Resources
i i


Today


LectureiOutline
StrategiciOverview
I. WhatiIsiHumaniResourceiManagement?
A. Whyi Isi HRi Managementi Importanti toi AlliManager IniBrief:iThisichapteriexplainsiwhatih
s? umaniresourceimanagementiis,iitsire
B. LineiandiStaffiAspectsiofiHRM lationshipitoitheimanagementiproce
C. LineiVersusiStaffiAuthority
ss,iandihowiitiisichangingiiniresponse
D. LineiManager’siHumaniResourceiResponsibilities
itoitrendsiinitheiworkplace.iItiillustrat
E. TheiHumaniResourceiDepartment
II. The Trends Shaping Human esiwhyiknowingiHRimanagementico
ResourceiManagement nceptsianditechniquesiareiimportant
A. WorkforceiDemographicsiandiDiversityiTrends itoianyisupervisoriorimanageriandiwh

B. TrendsiiniHowiPeopleiWork atitrendsiareiinfluencingiHRimanage
C. GlobalizationiTrends
ment.iIniaddition,itheichapteriexplor
D. EconomiciTrends
E. TechnologyiTrends
esistrategiesitoday’siHRimanagersie
III. TheiNewiHumaniResourceiManagement ngageiinitoidealiwithitheseitrends,ith
A. Distributedi HRi andi thei Newi Humani ResourceiManag eicompetenciesirequirediofiHRiman
ement agers,ianditheiplaniofitheibook.
B. HRiandiPerformance
C. HRiandiEmployeeiEngagement
InterestingiIssues:iHumaniresourc
D. HRiandiStrategy
E. HRiandiSustainability
esiprofessionalsiplayiaikeyiroleiinihel
F. HRiandiEthics pingicompaniesimeetitheichallengesi
IV. TheiNewiHumaniResourceiManager ofiglobalicompetition.iStrategiciobje
A. HRianditheiManager’siSkills ctivesitoilowericosts,iimprovediprod
B. HRiManageriCertification uctivity,iandiincreased
C. HRianditheiManager’siHRiPhilosophy organizationali
V. TheiPlaniofiThisiBook
effectivenessiareichangingitheiwayie
A. Parti1:iIntroduction
B. Parti2:iStaffing:iWorkforceiPlanningiandiEmpl veryipartiofitheiorganization,iincludin
oyment githeiHRidepartment,idoesibusiness.
C. Parti3:iTrainingiandiHumaniResourceiDevel
opment
D. Parti4:iCompensationiandiTotaliRewards
E. Parti5:iEmployeeiandiLaboriRelations
F. Parti6:iSpecialiIssuesiiniHumaniResourceiMana
gement



ANNOTATEDiOUTLINE

, I. WhatiIsiHumaniResourceiManagement?i—
iTheimanagementiprocessiinvolvesitheifollowingifunctions:iplanning,iorganizing,istaffin

g,ileading,iandicontrolling.iThei―people‖ioripersonneliaspectsiofimanagementijobsiinv
olveiconductingijobianalyses;iplanningilaborineedsiandirecruitingijobicandidates;iselect
ingijobicandidates;iorientingianditraininginewiemployees;imanagingiwagesiandisalaries;i
providingiincentivesiandibenefits;iappraisingiperformance;icommunicating;itrainingiem
ployeesiandidevelopingimanagers;ibuildingiemployeeicommitment;ibeingiknowledgeab
leiaboutiequaliopportunity,iaffirmativeiaction,iemployeeihealthiandisafety,iandihandlingi
grievancesiandilaborirelations.

A. WhyiIsiHRiManagementiImportantitoiAlliManagers?i—
iManagersidon‘tiwantitoimakeimistakesiwhileimanaging,isuchiasihiringitheiwrongiperson

,ihavingitheiricompanyitakenitoicourtibecauseiofidiscriminatoryiactions,iori committingi
unfairilaboripractices.iAsiaimanagerianywhereiinitheiorganization,iyouiwilliwantitoiimpro
veiperformance.iYouimayispenditimeiasianiHRimanagerioribecomeianientrepreneuriandi
requireibasiciandisomeiadvancediknowledgeiandiskillsiiniHR.

B. LineiandiStaffiAspectsiofiHRMi—
iAlthoughimostifirmsihaveiaihumaniresourceidepartmentiwithiitsiownimanager,iallimana

gersitenditoigetiinvolvediiniactivitiesilikeirecruiting,iinterviewing,iselecting,ianditraining.

C. LineiVersusiStaffiAuthorityi—
iAuthorityiisitheirightitoimakeidecisions,itoidirectitheiworkiofiothers,ianditoigiveiorders.iLi

neimanagersiareiauthorizeditoidirectitheiworkiofisubordinates.iTheirisubordinatesiareige
nerallyiinvolvediiniworkithatidirectlyiproducesiorisellsitheicompany‘siproductioriservice,
isuchi asisalesiorimanufacturing.iStaffimanagersiareiauthorizeditoiassistiandiadviseilinei

managersiiniaccomplishingitheiribasicigoals.iTheisubordinatesiofistaffimanagersiareige
nerallyiinvolvediiniworkithatisupportsitheiproductsioriservices,iinidepartmentsisuchiasiP
urchasingioriQualityiControl.iHRimanagersiareigenerallyistaffimanagers.


D. LineiManager‘siHumaniResourceiResponsibilitiesi—
iAllisupervisors iareiresponsibleiforiaspectsiofiHR/personnelitasksisuchiasiplacemen

t,itraining,iandidevelopmentiofiemployees.

E. TheiHumaniResourceiDepartmenti—
iTheiHRidepartmentiprovidesispecializediassistanceisuchiasiactingiasiairecruiter,iEEOir

epresentative,ijobianalyst,icompensationimanager,itrainingispecialist,iorilaborirelation
sispecialist.

1. Manyiemployersiareirevampingihowitheyiorganizeitheirihumaniresourceifuncti
onsitoiincludei―sharediservices‖iori―distributed‖iHR.iOthersimayiuseicorpor
ateioriembeddediteams.


II. TheiTrendsiShapingiHumaniResourceiManagementi—
iTrendsiinitheienvironment iareichanging ihowiemployersigetitheirihumaniresourceim

anagementitasksidone.

A. WorkforceiDemographicsiandiDiversityiTrendsi—
iTheilaboriforceiisigettingiolderiandimoreimulti-

ethnic.iTheiagingilaboriforceipresentsisignificantichangesiinitermsiofipotentialilaborishor
tages,iandimanyifirmsiareiinstitutinginewipoliciesiaimediatiencouragingiagingiemployee
sitoistay,ioriatiattractingipreviouslyiretirediemployees.i Highiratesiofiimmigrationialsoipr
esentichallengesi andi opportunitiesi fori HRi managers.i Withi projectedi workforce