Information Systems, 11e by Hossein
Bidgoli covering Chapters 1–14.
TABLE OF CONTENTS
Information Systems in Business
Computers and Their Business Applications
Data and Business Intelligence
Personal, Legal, Ethical, and Organizational Issues
Protecting Information Resources
Data Communication
A Connected World
E-Commerce
Global Information Systems
Building Successful Information Systems
Enterprise Systems
Supporting Decisions and Processes
Artificial Intelligence and Automation
Emerging Trends, Technologies, and Applications
True / False
1. When repetitive transaction-processing operations are automated, human involvement is increasingly
required.
a. True
b. False
ACCURATE ANSWER: False
RATIONALE: Correct
Computers are most beneficial in transaction-
processing operations. These operations are repetitive, such as printing
numerous checks, or involve enormous volumes of data, such as inventory
control in a multinational textile company. When these systems are
automated, human involvement is minimal. See 1- 3:The Beginning:
Transaction-Processing Systems
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Define transaction-processing systems
QUESTION TYPE: True / False
HAS
VARIABLES: False LEARNING OBJECTIVES: 1.3 TOPICS:
, Information systems Information
systems importance
KEYWORDS: Remember
DATE MODIFIED: 11/20/2019 7:17 PM
2. Information systems are broader in scope than information technologies.
a. True
b. False
ACCURATE ANSWER: True
RATIONALE: Correct
Information systems are broader in scope than information
technologies, but the two overlap in many areas. Both are used to help
organizations be more competitive and to improve their overall
efficiency and effectiveness. See 1-
1: Computers and Information Systems in Daily Life
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Discuss common applications of computers and information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1
TOPICS:
Information systems Information systems
importance
3. In a management information system (MIS) application, processes are usually methods for performing a
task.
a. True
b. False
ACCURATE ANSWER: True
RATIONALE: Correct
In an MIS application, processes are usually methods for
performing a task. See 1- 4: Management Information Systems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define management information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4
TOPICS: Management information systems
KEYWORDS: Remember
,4. In designing a management information system (MIS), the first task is to collect data and analyze it.
a. True
b. False
ACCURATE ANSWER: False
RATIONALE: Correct
In designing an MIS, the first task is to clearly define the system’s
2
objectives. See 1- 4: Management Information Systems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define management information systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4
TOPICS: Management information systems
KEYWORDS: Remember
5. An information system should collect data from both external and internal sources, although
organizational objectiv es and the type of application also determine what sources to use.
a. True
b. False
ACCURATE ANSWER: True
RATIONALE: Correct
The information that users need affects the type of data that is collected
and used. An i nformation system should collect data from both
external and internal sources, althoug h organizational objectives and
the type of application also determine what sources to use. See 1-5:
Major Components of an Information System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe the four major components of an information system.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1
6. Customers, competitors, and suppliers are examples of internal data sources of an information system.
a. True
b. False
ACCURATE ANSWER: False
RATIONALE: Correct
, Customers, competitors, and suppliers are examples of external data
sources of an informa tion system. See 1-5: Major Components of an
Information System
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Discuss the differences between data and information.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1
7. In a management information system (MIS), the quality of information is determined by its
usefulness to users, and i ts usefulness determines the success of an information system.
a. True
b. False
ACCURATE ANSWER: True
RATIONALE: Correct
In an MIS, the quality of information is determined by its usefulness to
users, and its us efulness determines the success of an information system.
See 1-
5: Major Components of an Information System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe the differences between data and information.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1
DATE MODIFIED: 11/19/2019 1:53 PM
8. To be useful, information must be able to integrate with other data and information.
a. True
b. False
ACCURATE ANSWER: True
RATIONALE: Correct
To be useful, information must be able to integrate with other data and
information. See 1- 5: Major Components of an Information System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe the differences between data and information.
QUESTION TYPE: True / False