WGU - D081 Innovative and Strategic Thinking
Questions with 100% Correct Answers
Initiative - ANSWER An organizational priority that identifies a direction or strategic area
of focus
Innovation - ANSWER Process of developing and implementing a new product or
process that delivers value to users or customers
Iterative - ANSWER Repeated cycles that increasingly approach the desired result
Creativity - ANSWER Generation of novel or unique ideas
Critical Thinking - ANSWER Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach an answer
Market Share - ANSWER The percentage of sales in a market controlled by a particular
company or product
Customer Value - ANSWER The benefit (vs. cost) a customer receives from a product or
service offering
Product Innovations - ANSWER New or improved goods or services offered to the
market
Process Innovations - ANSWER New or improved ways of conducting business, such as
the application of new technology, production techniques, or distribution methods
,Invention - ANSWER The creation of a unique new idea, process, or object
Which type of innovation adds indirect value to customers by lowering costs and
increasing the quality of new or existing products or services? - ANSWER Process
Research and Development - ANSWER Organizational activities with the goal of
innovating products and services
Incremental Innovations - ANSWER Gradual improvements to products or processes
Breakthrough Innovation - ANSWER The development of an entirely new product or
process
Transformational Innovation - ANSWER Organizational adaptation and development of
new processes and business models
Business Model - ANSWER A company's plan for creating value, including the types of
products and services it will offer to earn revenue
Which type of innovation results in the development of entirely new products or
processes? - ANSWER Breakthrough
Key Point - ANSWER Innovation is an activity or process that leads to more effective
products, processes, services, technologies, or ideas. Innovation is the development of
customer value through solutions that meet unmet needs in new ways.
Key Point - ANSWER Creativity is the generation of new ideas. Innovation is the
development and implementation of a new idea through a series of stages.
, Key Point - ANSWER Three types of innovation include breakthrough, incremental, and
transformational. Breakthrough innovation results in the development of completely
new products or processes. Incremental innovation occurs through gradual
improvements. Transformational innovation radically changes an existing product or
process into a new model.
Design Thinking - ANSWER A human-centered process for innovation consisting of six
iterative stages—empathize, define, ideate, prototype, test, and implement
Scientific Method - ANSWER Empirical approach or procedure used to hypothesize and
test observations
Wicked Problem - ANSWER A challenging or complex problem without a clear solution,
usually social or cultural in nature
How does design thinking differ from traditional problem-solving? - ANSWER Develops
iterative solutions
Stages of Design Thinking - ANSWER Empathize, define, ideate, prototype, test, and
implement
Empathy - ANSWER The ability to understand or be attuned to the feelings, thoughts, or
experiences of another human being
Human Centered Design - ANSWER Approach to design that begins with the people
(users) affected by the problem or potential solution
Define Stage - ANSWER Stage of Design Thinking process that builds on observations of
users to identify and refine a problem statement
Questions with 100% Correct Answers
Initiative - ANSWER An organizational priority that identifies a direction or strategic area
of focus
Innovation - ANSWER Process of developing and implementing a new product or
process that delivers value to users or customers
Iterative - ANSWER Repeated cycles that increasingly approach the desired result
Creativity - ANSWER Generation of novel or unique ideas
Critical Thinking - ANSWER Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach an answer
Market Share - ANSWER The percentage of sales in a market controlled by a particular
company or product
Customer Value - ANSWER The benefit (vs. cost) a customer receives from a product or
service offering
Product Innovations - ANSWER New or improved goods or services offered to the
market
Process Innovations - ANSWER New or improved ways of conducting business, such as
the application of new technology, production techniques, or distribution methods
,Invention - ANSWER The creation of a unique new idea, process, or object
Which type of innovation adds indirect value to customers by lowering costs and
increasing the quality of new or existing products or services? - ANSWER Process
Research and Development - ANSWER Organizational activities with the goal of
innovating products and services
Incremental Innovations - ANSWER Gradual improvements to products or processes
Breakthrough Innovation - ANSWER The development of an entirely new product or
process
Transformational Innovation - ANSWER Organizational adaptation and development of
new processes and business models
Business Model - ANSWER A company's plan for creating value, including the types of
products and services it will offer to earn revenue
Which type of innovation results in the development of entirely new products or
processes? - ANSWER Breakthrough
Key Point - ANSWER Innovation is an activity or process that leads to more effective
products, processes, services, technologies, or ideas. Innovation is the development of
customer value through solutions that meet unmet needs in new ways.
Key Point - ANSWER Creativity is the generation of new ideas. Innovation is the
development and implementation of a new idea through a series of stages.
, Key Point - ANSWER Three types of innovation include breakthrough, incremental, and
transformational. Breakthrough innovation results in the development of completely
new products or processes. Incremental innovation occurs through gradual
improvements. Transformational innovation radically changes an existing product or
process into a new model.
Design Thinking - ANSWER A human-centered process for innovation consisting of six
iterative stages—empathize, define, ideate, prototype, test, and implement
Scientific Method - ANSWER Empirical approach or procedure used to hypothesize and
test observations
Wicked Problem - ANSWER A challenging or complex problem without a clear solution,
usually social or cultural in nature
How does design thinking differ from traditional problem-solving? - ANSWER Develops
iterative solutions
Stages of Design Thinking - ANSWER Empathize, define, ideate, prototype, test, and
implement
Empathy - ANSWER The ability to understand or be attuned to the feelings, thoughts, or
experiences of another human being
Human Centered Design - ANSWER Approach to design that begins with the people
(users) affected by the problem or potential solution
Define Stage - ANSWER Stage of Design Thinking process that builds on observations of
users to identify and refine a problem statement
