100% QUESTIONS AND ANSWERS
1) consolidation of hospitals
2) increasing demands on CEO as HC grows in complexity
3) Retirement of leaders from baby boom generation - 3 main reasons for high hospital CEO turnover
Governance - top accountable body composed of internal and external members
Board of directors - governing board for a for-profit hospital
Board of trustees - governing board for a nonprofit hospital
Oversee operations - primary function of governing board of HCO
Sarbanes-Oxley Act of 2002 - established requirements for proper financial record keeping for public
companies
fiduciary responsibility - The legal duty of a representative to manage property in the interest of the
owner (stockholders)
smaller - 13 on average - Current trend for size of governing board
Balanced btwn internal and external - Current trends of governing board membership
Must disclose - Current requirements for reporting conflicts of interest
strategic information and trends - Current trend for board meetings
self, peer, and process structure assessments - current trend in evaluations
functioning of the system - Current trend in focus of the governing board
, Manage change instead of keep stable - current trend of goal of HCO for governing board
Emotional intelligence leadership model - Leadership model:
■ Intrapersonal and interpersonal skills
○ Self awareness
○ Self regulation
○ Self motivation
○ Empathy or social awareness
○ Well adjusted under dramatic changes
Servant leadership - Leadership model:
■ "A healthcare leader is motivated by a desire to serve others."
■ Focus on the strength of the team
■ Develop trust with employees and patients
■ Serve the needs of the patient better
Good for high uncertainty and urgency
1) Transformation
2) People
3) Execution - 3 components of healthcare leadership competency model
people - which component of healthcare leadership competency model is most important?
transformation - visioning, energizing, stimulating a change process that coalesces communities,
patients, and professionals
Execution - translating vision and strategy into optimal organizational performance
patient-centeredness - Duke Healthcare Leadership model puts the most emphasis on ___________