WGU C202 MANAGING HUMAN CAPITAL EXAM WITH COMPLETE
SOLUTIONS
Section Legal Regulatory Requirements
Section Diversity, Equal Employment, Opportunity, and Affirmative Action
1 What is the goal of affirmative action?
A. To seek to remedy past practices that innately caused an adverse effect on applicants
B. To rely on legal remedies such as lawsuits and injunctions for success
C. To bar employment decisions based on ability and qualifications
D. To focus on changing institutional demographics in an organization from the top-down
2 A female employer is accused of having an employment practice that negatively
impacts women. The employer responds that she has the same requirements for
male and female applicants and wants to hire other women.
Why is this case a potential demonstration of adverse impact?
A. Adverse impact is based on intentional sex discrimination.
B. Adverse impact must be the result of unequal promotion rather than unequal hiring.
C. Adverse impact is unintentional and relates to policies applied to all employees.
D. Adverse impact must be proven by examination of a society’s history of discrimination, not
an individual’s history.
5 Which protected classes must a company set hiring goals for under Executive
Order 11246?
A. Religious groups and workers over the age 40
B. Minorities and disabled veterans
C. Minorities and women
D. Native Americans and people with disabilities
6 An employer terminates an employee for being unattractive and putting less
effort in personal appearance.
Why is this permitted under an at-will employment relationship?
A. An employer can terminate an employee for a retaliatory reason.
B. An employer can terminate an employee for discriminatory reasons.
C. An employer can terminate an employee for an illegal reason.
D. An employer can terminate an employee for an immoral reason.
,7 Which law guarantees that a woman can take unpaid time off following the birth of
her child without fear of losing her job?
A. The Rehabilitation Act of 1973
B. The Family and Medical Leave Act of 1993
C. The Family Friendly Leave Act of 1994
D. The Genetic Information Nondiscrimination Act of 2008
8 What is the goal of the Uniformed Services Employment and Reemployment Rights
Act of 1994?
A. To increase racial diversity in all branches of the military
B. To encourage more women to consider employment in the military
C. To prevent discrimination against employees who may be called into active military service
D. To guarantee that workers with military backgrounds receive pay from private employers
while serving on military deployments
9 Which event should be covered under workers' compensation?
Spraining an ankle while running on vacation
Breaking an arm while at work
Losing a job for poor performance
Being fired from an at-will position
The Role of Human Resource Management in Business
1. Which situation is an example of a managerial ethical dilemma?
A. Exchanging birthday cards with a longtime employee
B. Seeing an employee outside of work hours behaving rudely to a clerk in a store
C. Reading an article in the newspaper about a crime committed by the relative of an
employee
D. Being asked to directly supervise a family member
2. A human resource manual specifies that employees cannot be terminated or
punished for refusing to follow an illegal request made by a supervisor.
Which standard is being applied to resolve this ethical dilemma?
A. Virtue standard
B. Rights standard
C. Utilitarian standard
D. Common good standard
Strategic Human Resource Management
, 10 How does an organization’s human resource strategy support the organization’s
business strategy?
A. By directing publicity and advertising approaches that communicate its vision
B. By encouraging innovative supply chain solutions
C. By helping it to acquire, develop, and retain the talent needed to fulfill its strategy
D. By providing management with useful production metrics for assessing progress
11 What is a primary function of human resource management?
A. Controlling costs
B. Retaining talent
C. Developing production goals
D. Setting legal regulations
12 How does effective human resource management improve organizational
performance?
A. It helps determine the ultimate long-range goals of a company.
B. It enhances a company’s ability to cope with growth and change.
C. It directs the company’s leadership to make smarter financial decisions.
D. It assesses the market’s need for new or improved products and services.
13 Which characteristics of an employee should human resource management focus
on to enhance organizational culture?
A. Fit within an organization
B. Length of association with an organization
C. Need for employment within an organization
D. Motivation to advance within an organization
14 Which belief is an example of bias creating barriers to equal treatment in an
organization?
A. Extroverted employees are the most effective.
B. Increasing profits is an appropriate company goal.
C. Ability to adapt to change is a useful employee trait.
D. A small workplace can accommodate diverse cultures.
15 Which factor in successful organizational change can be provided through
effective human resource management?
A. Trust
B. Quality
C. Innovation
SOLUTIONS
Section Legal Regulatory Requirements
Section Diversity, Equal Employment, Opportunity, and Affirmative Action
1 What is the goal of affirmative action?
A. To seek to remedy past practices that innately caused an adverse effect on applicants
B. To rely on legal remedies such as lawsuits and injunctions for success
C. To bar employment decisions based on ability and qualifications
D. To focus on changing institutional demographics in an organization from the top-down
2 A female employer is accused of having an employment practice that negatively
impacts women. The employer responds that she has the same requirements for
male and female applicants and wants to hire other women.
Why is this case a potential demonstration of adverse impact?
A. Adverse impact is based on intentional sex discrimination.
B. Adverse impact must be the result of unequal promotion rather than unequal hiring.
C. Adverse impact is unintentional and relates to policies applied to all employees.
D. Adverse impact must be proven by examination of a society’s history of discrimination, not
an individual’s history.
5 Which protected classes must a company set hiring goals for under Executive
Order 11246?
A. Religious groups and workers over the age 40
B. Minorities and disabled veterans
C. Minorities and women
D. Native Americans and people with disabilities
6 An employer terminates an employee for being unattractive and putting less
effort in personal appearance.
Why is this permitted under an at-will employment relationship?
A. An employer can terminate an employee for a retaliatory reason.
B. An employer can terminate an employee for discriminatory reasons.
C. An employer can terminate an employee for an illegal reason.
D. An employer can terminate an employee for an immoral reason.
,7 Which law guarantees that a woman can take unpaid time off following the birth of
her child without fear of losing her job?
A. The Rehabilitation Act of 1973
B. The Family and Medical Leave Act of 1993
C. The Family Friendly Leave Act of 1994
D. The Genetic Information Nondiscrimination Act of 2008
8 What is the goal of the Uniformed Services Employment and Reemployment Rights
Act of 1994?
A. To increase racial diversity in all branches of the military
B. To encourage more women to consider employment in the military
C. To prevent discrimination against employees who may be called into active military service
D. To guarantee that workers with military backgrounds receive pay from private employers
while serving on military deployments
9 Which event should be covered under workers' compensation?
Spraining an ankle while running on vacation
Breaking an arm while at work
Losing a job for poor performance
Being fired from an at-will position
The Role of Human Resource Management in Business
1. Which situation is an example of a managerial ethical dilemma?
A. Exchanging birthday cards with a longtime employee
B. Seeing an employee outside of work hours behaving rudely to a clerk in a store
C. Reading an article in the newspaper about a crime committed by the relative of an
employee
D. Being asked to directly supervise a family member
2. A human resource manual specifies that employees cannot be terminated or
punished for refusing to follow an illegal request made by a supervisor.
Which standard is being applied to resolve this ethical dilemma?
A. Virtue standard
B. Rights standard
C. Utilitarian standard
D. Common good standard
Strategic Human Resource Management
, 10 How does an organization’s human resource strategy support the organization’s
business strategy?
A. By directing publicity and advertising approaches that communicate its vision
B. By encouraging innovative supply chain solutions
C. By helping it to acquire, develop, and retain the talent needed to fulfill its strategy
D. By providing management with useful production metrics for assessing progress
11 What is a primary function of human resource management?
A. Controlling costs
B. Retaining talent
C. Developing production goals
D. Setting legal regulations
12 How does effective human resource management improve organizational
performance?
A. It helps determine the ultimate long-range goals of a company.
B. It enhances a company’s ability to cope with growth and change.
C. It directs the company’s leadership to make smarter financial decisions.
D. It assesses the market’s need for new or improved products and services.
13 Which characteristics of an employee should human resource management focus
on to enhance organizational culture?
A. Fit within an organization
B. Length of association with an organization
C. Need for employment within an organization
D. Motivation to advance within an organization
14 Which belief is an example of bias creating barriers to equal treatment in an
organization?
A. Extroverted employees are the most effective.
B. Increasing profits is an appropriate company goal.
C. Ability to adapt to change is a useful employee trait.
D. A small workplace can accommodate diverse cultures.
15 Which factor in successful organizational change can be provided through
effective human resource management?
A. Trust
B. Quality
C. Innovation
