SNCOA LDR-303S Improving Organizations
Study online at https://quizlet.com/_e2gs5z
1. MSgt Ryan says, "This tool can help you recognize Voice of the Customer
which processes are useful and those that are not. It
is used to find out the needs of a stakeholder."
MSgt Ryan's comment BEST explains which tool can
be utilized to clarify and validate organizational prob-
lems?
2. Common Mind Traps to Avoid Initial Assumptions - Un-
derstand the importance
of standardizing success-
ful processes. Learn differ-
ent methods to standard-
ize processes to prevent
processes from reverting
back to the old way of
doing business by using
tools such as the Lean Dai-
ly Management System.
Identifying Causes & So-
lutions - Avoid identifying
causes or solutions to the
problem. This can be diffi-
cult to do, but if you allow
yourself to think of causes
or solutions this early on, it
can bias your research and
thought processes.
Lack of Team Diversity -
Like minds think alike.
It's best to have peo-
1/7
, SNCOA LDR-303S Improving Organizations
Study online at https://quizlet.com/_e2gs5z
ple from various back-
grounds, experiences, and
ranks to provide a diversity
of thought to your prob-
lem solving efforts. Avoid
groupthink and conformity
bias. Do not be afraid to
challenge status quos.
Addressing the Wrong
Problem - Avoid prob-
lems that are based on
biases, prior experience,
opinions, faulty data, or
concrete mental frame-
works. This can cause you
to chase a problem that
doesn't exist.
Unclear Problem State-
ment - Avoid being vague
in the problem you are
addressing. Provide sup-
porting data, details, and
be clear when defining
your problem. Ensure your
problem statement does
not include any causes or
solutions to the problem.
3. MSgt Green says, "This tool guarantees that everyone Strategic Alignment and
is working together to meet the goals of their leader- Deployment (SA&D)
2/7
Study online at https://quizlet.com/_e2gs5z
1. MSgt Ryan says, "This tool can help you recognize Voice of the Customer
which processes are useful and those that are not. It
is used to find out the needs of a stakeholder."
MSgt Ryan's comment BEST explains which tool can
be utilized to clarify and validate organizational prob-
lems?
2. Common Mind Traps to Avoid Initial Assumptions - Un-
derstand the importance
of standardizing success-
ful processes. Learn differ-
ent methods to standard-
ize processes to prevent
processes from reverting
back to the old way of
doing business by using
tools such as the Lean Dai-
ly Management System.
Identifying Causes & So-
lutions - Avoid identifying
causes or solutions to the
problem. This can be diffi-
cult to do, but if you allow
yourself to think of causes
or solutions this early on, it
can bias your research and
thought processes.
Lack of Team Diversity -
Like minds think alike.
It's best to have peo-
1/7
, SNCOA LDR-303S Improving Organizations
Study online at https://quizlet.com/_e2gs5z
ple from various back-
grounds, experiences, and
ranks to provide a diversity
of thought to your prob-
lem solving efforts. Avoid
groupthink and conformity
bias. Do not be afraid to
challenge status quos.
Addressing the Wrong
Problem - Avoid prob-
lems that are based on
biases, prior experience,
opinions, faulty data, or
concrete mental frame-
works. This can cause you
to chase a problem that
doesn't exist.
Unclear Problem State-
ment - Avoid being vague
in the problem you are
addressing. Provide sup-
porting data, details, and
be clear when defining
your problem. Ensure your
problem statement does
not include any causes or
solutions to the problem.
3. MSgt Green says, "This tool guarantees that everyone Strategic Alignment and
is working together to meet the goals of their leader- Deployment (SA&D)
2/7
