Peer Support Specialist Certification Exam
Questions and Answers 2025
A consumer asked the peer support specialist to tell them about the
drugs they have used and what they did to get their drugs. What action
with a peer support specialist take to support the consumer? -
ANSWER-Ask the consumer, how will knowing this information help them
in the recovery process
A consumer experience, a traumatic car accident, which increased their
anxiety symptoms. He wants to seek support from others, but still has
difficulty opening up. How can the peer support specialist support the
consumer? - ANSWER-Self disclose relevant lived experiences that
closely resembles the peer's situation.
A consumer explains that it is taboo for someone to talk about mental
illness in their culture. How would the peer support specialist support
the consumer? - ANSWER-Role-play or act out with the consumer ways
the consumer can raise a topic with their family
A consumer expresses they want to give the peer support specialist to
give to show their appreciation for the help they have received help with
the peer support specialist respond? - ANSWER-Thank the consumer for
their thoughtfulness before declining the gift
1
,A consumer has missed appointments and is not taking Peer sessions
seriously how would the peer support specialist support the consumer? -
ANSWER-Stay focused on the consumers recovery goals by confirming
what the consumer wants to accomplish
A consumer is considering re-entering the workforce, but is hesitant that
they will be unable to keep their job. What motivational interviewing
technique would you apply to explore the consumers ambivalence? -
ANSWER-Exploring pros and cons
Use active listening skills, and or motivational interviewing techniques
to identify and understand the individuals unique needs
A consumer is frustrated because his case manager is not coordinating
care with the rest of the treatment team. How can the peer support
specialist support this consumer? - ANSWER-Encourage the consumer to
request a team meeting so all staff can connect
A consumer is strongly faith-based and looking for relevant support
groups. How could the peer support specialist use this information to
enhance their recovery? - ANSWER-Explore local faith based support
groups that closely resemble the consumers values and believes
A consumer is strongly faith, based and looking for relative support
groups how could the peer support specialist use this information to
enhance their recovery? - ANSWER-Explore local faith based support
groups that closely resemble the consumers values and beliefs
2
, A consumer is struggling with balancing their new lifestyle within the
recovery the expressed feelings of being overwhelmed with their new
responsibilities. How can the peer support specialist support the
consumer? - ANSWER-Explore new coping strategies to manage stress
A consumer notices that their sister is frequently short tempered when
she comes home from work, and feels like she takes it out on him. How
can the peer support specialist support the consumer? -
ANSWER-Conduct a self care plan with consumer, and offered to invite
the sister to join in
A consumer received a letter stating that their housing application was
denied. They feel that they may be a victim of discrimination. How can
the peer support specialist support the consumer - ANSWER-Educate
consumer on the American Disabilities Act about their rights and how to
address the possible breach.
A consumer recently moved into a new room and board expressed
concerns of relapse due to their roommate, engaging in maladaptive
coping mechanisms the consumer fears that the urges may be too strong
to resist and risk the recovery. How can the peer support specialist
support the consumer? - ANSWER-Assist the consumer in brainstorming
solutions to help them assist the recovery
A consumer tells a Peer Specialist that they have a lot of stress that is
not a result of their diagnosis what action with the peer support
specialist take and supporting the consumer - ANSWER-Assist the
consumer and developing a wellness. Plan to address stress
3
Questions and Answers 2025
A consumer asked the peer support specialist to tell them about the
drugs they have used and what they did to get their drugs. What action
with a peer support specialist take to support the consumer? -
ANSWER-Ask the consumer, how will knowing this information help them
in the recovery process
A consumer experience, a traumatic car accident, which increased their
anxiety symptoms. He wants to seek support from others, but still has
difficulty opening up. How can the peer support specialist support the
consumer? - ANSWER-Self disclose relevant lived experiences that
closely resembles the peer's situation.
A consumer explains that it is taboo for someone to talk about mental
illness in their culture. How would the peer support specialist support
the consumer? - ANSWER-Role-play or act out with the consumer ways
the consumer can raise a topic with their family
A consumer expresses they want to give the peer support specialist to
give to show their appreciation for the help they have received help with
the peer support specialist respond? - ANSWER-Thank the consumer for
their thoughtfulness before declining the gift
1
,A consumer has missed appointments and is not taking Peer sessions
seriously how would the peer support specialist support the consumer? -
ANSWER-Stay focused on the consumers recovery goals by confirming
what the consumer wants to accomplish
A consumer is considering re-entering the workforce, but is hesitant that
they will be unable to keep their job. What motivational interviewing
technique would you apply to explore the consumers ambivalence? -
ANSWER-Exploring pros and cons
Use active listening skills, and or motivational interviewing techniques
to identify and understand the individuals unique needs
A consumer is frustrated because his case manager is not coordinating
care with the rest of the treatment team. How can the peer support
specialist support this consumer? - ANSWER-Encourage the consumer to
request a team meeting so all staff can connect
A consumer is strongly faith-based and looking for relevant support
groups. How could the peer support specialist use this information to
enhance their recovery? - ANSWER-Explore local faith based support
groups that closely resemble the consumers values and believes
A consumer is strongly faith, based and looking for relative support
groups how could the peer support specialist use this information to
enhance their recovery? - ANSWER-Explore local faith based support
groups that closely resemble the consumers values and beliefs
2
, A consumer is struggling with balancing their new lifestyle within the
recovery the expressed feelings of being overwhelmed with their new
responsibilities. How can the peer support specialist support the
consumer? - ANSWER-Explore new coping strategies to manage stress
A consumer notices that their sister is frequently short tempered when
she comes home from work, and feels like she takes it out on him. How
can the peer support specialist support the consumer? -
ANSWER-Conduct a self care plan with consumer, and offered to invite
the sister to join in
A consumer received a letter stating that their housing application was
denied. They feel that they may be a victim of discrimination. How can
the peer support specialist support the consumer - ANSWER-Educate
consumer on the American Disabilities Act about their rights and how to
address the possible breach.
A consumer recently moved into a new room and board expressed
concerns of relapse due to their roommate, engaging in maladaptive
coping mechanisms the consumer fears that the urges may be too strong
to resist and risk the recovery. How can the peer support specialist
support the consumer? - ANSWER-Assist the consumer in brainstorming
solutions to help them assist the recovery
A consumer tells a Peer Specialist that they have a lot of stress that is
not a result of their diagnosis what action with the peer support
specialist take and supporting the consumer - ANSWER-Assist the
consumer and developing a wellness. Plan to address stress
3
