Questions & Answers for Guaranteed Success!
Graded A+
Shrinkage - the shortage or difference between physical count inventory and inventory
understated on hands causes what - excessive amount of freight
overstated on hands causes what - a shortage in freight or causes out of stocks
Sam Waltons take on customer service - great them help them thank them make them feel
IMPORTANT
NOT a walmart belief - safety and compliance
W's in walmart - who what when where and why
power - doing cause they have to
influence - makes them want to
how to wrap up a tour - Clarify notes and ask questions
coaching for success is used how? - intention to teach train and developing associates on the floor on
the spot
SWAS - store within a store
ways to prevent shrink - aggressive hospitality price changes inventory control
merchandise protection
retailtainment - fun way to hold an event for merchandising and increase sales