HFT4224 EXAM 3 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
||ALREADY GRADED A+||NEWEST VERSION
Quiz: Who was the guest speaker who visited our class that graduated FSU in
'96, started in real estate, then moved into golf course ownership and
management here in Tallahassee and now owns the Golf Club at
Summerbrooke?
Ans: Mr. Reagan Hobbs
Quiz: Who was the guest speaker that graduated from FSU and worked for
Hyatt corporate management, then moved to Omni and now works at their
property in Jacksonville, and what was the 'trilogy' she spoke about?
Ans: Allison Oehler; the guest, associate, and owner
Quiz: Who was the guest speaker that is the GM at the Omni Jacksonville and
graduated from Cornell to work his way up from bellman, then through F & B,
then through rooms division, and what is his philosophy about decision
making?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
, Ans: Mr. Burnell Goldman; any decision you are about to make, if you can print it
on the front page of the newspaper the next morning, then you can do it
Quiz: Who was the guest speaker whose father started the first Day's Inn in
Tybee Island, GA and has given many contributions to FSU over the years, and
what was his valuable advice?
Ans: Mr. Clint Day; keep balance, keep relationships strong, keep people who
matter around, and always adhere to the golden rule
Quiz: What were some of the ethical dilemmas and lessons discussed by Mr.
Reagan Hobbs, Ms. Allison Oehler, Mr. Burnell Goldman, and Mr. Clint Day?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
, Ans: Mr. Hobbs talked about the birthday party at his clubhouse where one of
his managers got 'into it' with the guest over a misunderstanding, causing the
entire party to leave; he didn't 'jump the gun' and fire the manager even though it
was his original intention while driving to the club because he gave himself time
to cool off; the manager in question had a family emergency just 3 days prior and
Mr. Hobbs empathized with them and now, they are one of his best managers.
Ms. Oehler talked about the time when she was a housekeeping
director/manager and a vendor continually gave her cash/gift cards so that she
would continue to buy from them; she was naive at the time and accepted them,
but now realizes that you have to be careful of people that want to take
advantage of you or give you things. Mr. Goldman spoke about the owner of a
certain hotel who wanted to push the old GM out of the new property and
replace him with Goldman; he did not see the action as ethical and reported the
owner to the GM and the management company, despite his desires for
advancement; in the end, it ended up benefitting his career greatly. Mr. Day
discussed the importance of loving and cherishing your significant other and to
know when to pull the plug on 'toxic' relationships.
Quiz: Who was the focus of the Undercover Boss episode we watched in
class?
Ans: Joel Manby, CEO of Herschend Family Entertainment
Quiz: What was the first focus of the Undercover Boss episode?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
DETAILED ANSWERS (VERIFIED ANSWERS)
||ALREADY GRADED A+||NEWEST VERSION
Quiz: Who was the guest speaker who visited our class that graduated FSU in
'96, started in real estate, then moved into golf course ownership and
management here in Tallahassee and now owns the Golf Club at
Summerbrooke?
Ans: Mr. Reagan Hobbs
Quiz: Who was the guest speaker that graduated from FSU and worked for
Hyatt corporate management, then moved to Omni and now works at their
property in Jacksonville, and what was the 'trilogy' she spoke about?
Ans: Allison Oehler; the guest, associate, and owner
Quiz: Who was the guest speaker that is the GM at the Omni Jacksonville and
graduated from Cornell to work his way up from bellman, then through F & B,
then through rooms division, and what is his philosophy about decision
making?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
, Ans: Mr. Burnell Goldman; any decision you are about to make, if you can print it
on the front page of the newspaper the next morning, then you can do it
Quiz: Who was the guest speaker whose father started the first Day's Inn in
Tybee Island, GA and has given many contributions to FSU over the years, and
what was his valuable advice?
Ans: Mr. Clint Day; keep balance, keep relationships strong, keep people who
matter around, and always adhere to the golden rule
Quiz: What were some of the ethical dilemmas and lessons discussed by Mr.
Reagan Hobbs, Ms. Allison Oehler, Mr. Burnell Goldman, and Mr. Clint Day?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
, Ans: Mr. Hobbs talked about the birthday party at his clubhouse where one of
his managers got 'into it' with the guest over a misunderstanding, causing the
entire party to leave; he didn't 'jump the gun' and fire the manager even though it
was his original intention while driving to the club because he gave himself time
to cool off; the manager in question had a family emergency just 3 days prior and
Mr. Hobbs empathized with them and now, they are one of his best managers.
Ms. Oehler talked about the time when she was a housekeeping
director/manager and a vendor continually gave her cash/gift cards so that she
would continue to buy from them; she was naive at the time and accepted them,
but now realizes that you have to be careful of people that want to take
advantage of you or give you things. Mr. Goldman spoke about the owner of a
certain hotel who wanted to push the old GM out of the new property and
replace him with Goldman; he did not see the action as ethical and reported the
owner to the GM and the management company, despite his desires for
advancement; in the end, it ended up benefitting his career greatly. Mr. Day
discussed the importance of loving and cherishing your significant other and to
know when to pull the plug on 'toxic' relationships.
Quiz: Who was the focus of the Undercover Boss episode we watched in
class?
Ans: Joel Manby, CEO of Herschend Family Entertainment
Quiz: What was the first focus of the Undercover Boss episode?
o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.
