15th Edition By Stephen P. Robbins
Chapters 1 - 18, Complete
,Contents
1. Managers and You in the Workplace
x x x x x
2. Making Decisions
x
3. Influence of the External Environment and the Organization’s Culture
x x x x x x x x
4. Managing in a Global Environment
x x x x
5. Managing Diversity x
6. Managing Social Responsibility and Ethics
x x x x
7. Managing Change and Disruptive Innovation
x x x x
8. Foundations of Planning x x
9. Managing Strategy x
10. EntrepreneurialVentures x
11. Designing Organizational Structure
x x
12. Managing Human Resources
x x
13. Managing Groups and Teams x x x
14. Managing Communicationx
15. Understanding and Managing Individual Behavior x x x x
16. Motivating Employees x
17. Being an Effective Leader
x x x
18. Controlling People and Operations x x x
,Chapter 1 Managers and You in the Workplace
x x x x x x x
1) Time should be considered a(n)
x resource. x x x
A) abundant
B) diminishing
C) limited
D) renewabl
e ANSWER: C
x x
Diff: 2
x x
AACSB: Analytical thinking
x x
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
x x x x x x x x x x x x x x x x
xtime
Classification: Concept x
2) One method to become more efficient in managing your time is to
x x . x x x x x x x x x
A) classify each activity or task as A, B, or C
x x x x x x x x x
B) schedule more in one day than you can reasonably expect to finish
x x x x x x x x x x x
C) enlist the aid of a management coach to keep you on task
x x x x x x x x x x x
D) shorten deadlines so you will be pressed to complete tasks early
x x x x x x x x x x
xANSWER: A x
Diff: 2 x
AACSB: Application of knowledge
x x x
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
x x x x x x x x x x x x x x x x
xtime
Classification: Concept x
3) Technology makes it easier to stay connected but x . x x x x x x
A) there is always the risk of security breaches and the theft of information necessary for good
x x x x x x x x x x x x x x x
xtime management practices
x x
B) it raises expectations on the part of those to whom we are connected
x x x x x x x x x x x x
C) technology fails, batteries lose power, and their effectiveness wanes
x x x x x x x x
D) it also presents constant distractions, making it difficult to stay on task
x x x x x x x x x x x
xANSWER: D x
Diff: 2 x
AACSB: Reflective thinking
x x
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
x x x x x x x x x x x x x x x x
xtime
Classification: Critical thinking x x
, 4) In today's workplace,
x . x
A) women are more likely than men to be promoted into management
x x x x x x x x x x
B) many employees perform work that in the past was considered managerial activities
x x x x x x x x x x x
C) women tend to be more effective supervisors than men
x x x x x x x x
D) most organizations have eliminated the title of
x x x x x x
manager ANSWER: B
x x x
Diff: 2 x
AACSB: Reflective thinking
x x
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
x x x x x x x x x x x x x x x x
xtime
Classification: Concept x
5) Because this is her first job, Melanie was unclear about what managers actually do.
x x x x x x x x x x x x x
xFortunately her training materials explained that a manager's job focuses on
x x . x x x x x x x x
A) performing clerical duties x x
B) personal achievement x
C) helping others accomplish their work goals
x x x x x
D) supervising groups rather than individual employees x x x x x
xANSWER: C x
Diff: 2 x
AACSB: Analytical thinking; Application of knowledge
x x x x x
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
x x x x x x x x x x x x x x x x
xtime
Classification: Application x
6) An individual who works with and through other people by coordinating their work activities
x x x x x x x x x x x x x
xin order to accomplish organizational goals is
x x x . x x x
A) an assembly line worker
x x x
B) a laborer
x
C) a manager
x
D) a
salesperson
x
xANSWER: C xxx
Diff: 1
x x
AACSB: Reflective thinking
x x
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
x x x x x x x x x x x x x x x x
xtime
Classification: Concept x