MGMT 3013 EXAM 1 PAPPAS QUESTIONS
AND ANSWERS 100% PASS
Management - ✔✔the organization and coordination of the activities of a business in
order to achieve organizational goals.
Top managers - ✔✔-set objectives
-scan environment
-plan and make decisions
Middle managers - ✔✔-allocate resources
-oversee first line managers
-develop and implement activities
First-line managers - ✔✔-coordinate activities
-supervise employees
-report to middle managers
-involved in day-to-day operations
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, The board of directors - ✔✔A group of individuals that are elected as representatives of
the stockholders to establish corporate management related policies and to make
decisions on major company issues.
Conceptual skills - ✔✔The ability to think analytically and understand complicated or
abstract ideas.
Technical skills - ✔✔Specific knowledge needed to perform a specialized skill.
Human skills - ✔✔The ability to communicate and relate to people.
Interpersonal - ✔✔Includes being a leader, a figurehead or a link between internal and
external constituents.
Really about channeling information and ideas throughout the organization.
Informational - ✔✔Managers monitor teams and people, communicate information and
acting as a spokesperson. most concerned with information processing.
Decisional - ✔✔Involves the use of provided information. Managers might be change
makers, problem fixers, negotiators and resource allocators.
Efficiency - ✔✔The ability to accomplish a task utilizing available resources in the best
way possible.
Henri Fayol - ✔✔-architect of administrative science
-many of his findings are cornerstones of the basic principles of management
Brittie Donald, All Rights Reserved © 2025 2
AND ANSWERS 100% PASS
Management - ✔✔the organization and coordination of the activities of a business in
order to achieve organizational goals.
Top managers - ✔✔-set objectives
-scan environment
-plan and make decisions
Middle managers - ✔✔-allocate resources
-oversee first line managers
-develop and implement activities
First-line managers - ✔✔-coordinate activities
-supervise employees
-report to middle managers
-involved in day-to-day operations
Brittie Donald, All Rights Reserved © 2025 1
, The board of directors - ✔✔A group of individuals that are elected as representatives of
the stockholders to establish corporate management related policies and to make
decisions on major company issues.
Conceptual skills - ✔✔The ability to think analytically and understand complicated or
abstract ideas.
Technical skills - ✔✔Specific knowledge needed to perform a specialized skill.
Human skills - ✔✔The ability to communicate and relate to people.
Interpersonal - ✔✔Includes being a leader, a figurehead or a link between internal and
external constituents.
Really about channeling information and ideas throughout the organization.
Informational - ✔✔Managers monitor teams and people, communicate information and
acting as a spokesperson. most concerned with information processing.
Decisional - ✔✔Involves the use of provided information. Managers might be change
makers, problem fixers, negotiators and resource allocators.
Efficiency - ✔✔The ability to accomplish a task utilizing available resources in the best
way possible.
Henri Fayol - ✔✔-architect of administrative science
-many of his findings are cornerstones of the basic principles of management
Brittie Donald, All Rights Reserved © 2025 2
